See all properties

Hotel Nikko Suzhou

Property class: 4.5

Choose dates to view prices

Photo gallery for Hotel Nikko Suzhou

A spacious lobby with high ceilings, large windows, and a reception desk. - Hotel Nikko Suzhou (Suzhou)
A modern restaurant interior with high ceilings, geometric wall panels, and a patterned floor. Tables are set with wine glasses and plates, and there is a large potted plant in the corner. - Hotel Nikko Suzhou (Suzhou)
A modern hotel building with a prominent sign, surrounded by high-rise buildings and a busy street at night. - Hotel Nikko Suzhou (Suzhou)
A modern bathroom with a large bathtub, a glass shower enclosure, and a view of a cityscape through large windows. - Hotel Nikko Suzhou (Suzhou)
A modern indoor swimming pool with a hot tub, lounge chairs, and a sunlit ceiling. - Hotel Nikko Suzhou (Suzhou)
Located close to Hanshan Temple, Hotel Nikko Suzhou provides a shopping mall on site, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort King Room

A hotel room with a large bed, bedside tables, a TV, and a bathroom visible through a glass door.

Comfort King Room

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, a sofa, and a TV.

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Corner Deluxe Room

A hotel room with a large bed, a TV, a seating area, and a city view.

Corner Deluxe Room

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive King Room

A modern hotel room with a large bed, a desk, a TV, and a view of the city at night.

Executive King Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Luxury King Room

A modern hotel room with a bed, desk, chair, television, and large windows.

Luxury King Room

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Premier Suite

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Huqiu District, a neighborhood in Suzhou, Hotel Nikko Suzhou is in a shopping district. Shantang Street is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Humble Administrator's Garden and Suzhou Culture and Arts Center. Hanshan Temple and Suzhou University are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011

What's nearby

  • A traditional Chinese pavilion in a garden with a small pond and rocky terrain.
    Humble Administrator's Garden
    11 min drive - 6.7 miles
  • A modern architectural interior with a geometric patterned ceiling and a central glass structure.
    Suzhou Museum
    11 min drive - 6.7 miles
  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    15 min drive - 10.4 miles
  • Suzhou Water Park
    2 min drive - 1.2 miles
  • Shantang Street
    7 min drive - 4.7 miles

Getting around

  • Shishanlu Station
    5 min walk
  • Suzhou New District Railway Tram Stop
    20 min drive
  • Wuxi (WUX-Shuofang)
    38 min drive

Restaurants

  • KFC 肯德基
    8 min walk
  • sushiro 寿司郎
    8 min walk
  • 同仁四季 Tongren 4 Season
    5 min walk
  • Cafe Soo @ Shangri-la
    8 min walk
  • Bco
    7 min walk

Similar properties

A traditional multi-tiered pagoda with a courtyard, surrounded by modern buildings.
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 572 reviews
Pan Pacific Suzhou
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 140 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Brasserie
  • The Lounge
  • 弁庆
  • 桃李

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hotel Nikko Suzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Hotel Nikko Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Nikko Suzhou?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Nikko Suzhou?

Check-out is at noon.

Where is Hotel Nikko Suzhou located?

Located in Huqiu District, this luxury hotel is 2.4 mi (3.8 km) from Hanshan Temple and within 6 mi (10 km) of Shantang Street and Suzhou University. Suzhou Museum and Humble Administrator's Garden are also within 9 mi (15 km). Shishanlu Station is 5 minutes by foot and Shizishan Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Nikko Suzhou Reviews

9.0

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 72 out of 119 reviews
Rating 8 - Good. 35 out of 119 reviews
Rating 6 - Okay. 8 out of 119 reviews
Rating 4 - Poor. 3 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort

Don't Stay Here

This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location MRT just next to me
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11/10

As always. Amazing stay.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy due to construction

Nice hotel but construction site outside building 24/7 ie noisy over night. Ask for room at opposite side
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Not 5 Star quality!!!

I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
附近生活機能方便，服務態度很好
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

업무 출장차 숙박 잘하고 갑니다

크고 깨끗하며 직원들의 친절함 모두 감사합니다
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くてきれいで。風呂は最高😀
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

ホテルもきれいで快適でした。
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

服務周到

此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、駅からすぐの立地であることがよかったです。 変に歩いて、移動する必要がなく、すぐにホテルに行けました。 ホテル内は清潔感があって、さすがに日系ホテルです。 ホスピタリティも充分でした。 朝食のバイキングも色々と種類があって、なかなか楽しいです。ご馳走様でした。
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
櫃檯的服務態度有待加強.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
日系ブランドのクオリティ、安心できる
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
宿泊施設が綺麗です。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

記念品

大好きなホテル。中国暮らしの中で日本を感じさせてくれます。今回１０回目の宿泊記念品をいただきました。サプライズ！
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

さすがです

蘇州初の日系ホテルとしてさすがのサービスと快適さでした。 上層階に宿泊させていただいたおかげで、眺めも非常に良かったです。 近くにコンビニなどはありませんが、隣のショッピングモールにスーパーがあります。 ホテル内のThe Loungeの価格もリーズナブルで、外へ出るより良いかと思います。
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體不錯，人員還需培訓
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯，值得試試！
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェクイン時間がかかりすぎ
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はとても良いです。 駅が近い。 ただし、回りに何も無いので結局、移動はタクシーでした。 観光、仕事でこられる方は全てを地下鉄移動と考えるなら便利な場所だと思います。
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
テレビのチャンネル表がわかりやすく置いてあればNHKを簡単に探すことが出来たと思いました。
Stayed 1 night in Jun 2019