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Hilton Suzhou

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Exterior - Hilton Suzhou (Suzhou)
King Deluxe Suite | View from room - Hilton Suzhou (Suzhou)
2 indoor pools - Hilton Suzhou (Suzhou)
3 restaurants; breakfast, lunch, and dinner served - Hilton Suzhou (Suzhou)
Reception - Hilton Suzhou (Suzhou)
Luxury
5.0 star property
9.4

Exceptional

Spa sanctuary in Suzhou

Culinary journeys unfold at three restaurants with fresh buffet options on the fifth floor. Unwind at the full-service spa after enjoying two indoor pools. Concierge services personalize your stay while the 24-hour business center ensures seamless productivity for executives.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Guest Room

Premium bedding, down comforters, minibar, in-room safe

Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

  • City view
  • 117 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

Premium bedding, down comforters, minibar, in-room safe

Executive Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite

Premium bedding, down comforters, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Suite

Deluxe One Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe One Bedroom Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Two Bedroom Suite

LCD TV

Deluxe Two Bedroom Suite

  • City view
  • 162 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Three Bedroom Suite

  • City view
  • 181 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, down comforters, minibar, in-room safe

One Bedroom Suite

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Suite

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Suite

  • 122 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • City view
  • 158 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed, Accessible

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

Premium bedding, down comforters, minibar, in-room safe

King Suite

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • City view
  • 197 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Guest Room

View from room

Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

View from room

Executive Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Suzhou Industrial Park, a neighborhood in Suzhou, Hilton Suzhou is near a metro station. The area's natural beauty can be seen at Jinji Lake and Dushu Lake, while Suzhou Pingtan Museum and Suzhou Garden Museum are cultural highlights. Suzhou Ferris Wheel and Suzhou Culture and Arts Center are also worth visiting. Visit our Suzhou travel guide
Map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028

What's nearby

  • Jinji Lake
    Jinji Lake
    3 min drive - 1.7 miles
  • Pingjiang Road
    Pingjiang Road
    11 min drive - 7.1 miles
  • Suzhou International Expo Center
    3 min drive - 1.9 miles
  • Suzhou Ferris Wheel
    4 min drive - 2.1 miles
  • Suzhou Center Mall
    8 min drive - 5.0 miles

Getting around

  • Nanshi Jie Station
    8 min walk
  • Yixing High-Speed Railway Station
    23 min drive
  • Hongqiao International Airport (SHA)
    71 min drive

Restaurants

  • Hilton Executive Lounge
    6 min walk
  • 圣夜东北菜烧烤
    14 min walk
  • 西塔老太太
    9 min walk
  • 金粤9号
    11 min walk
  • Burger King 汉堡王
    9 min walk

Similar properties

Indoor pool
Hyatt Regency Suzhou
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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 144 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 194 for adults and CNY 194 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)

Restaurants on site

  • BACIO
  • Beer Society
  • OPEN
  • Yuan Lobby Lounge
  • Yuxi

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 2 indoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21,528 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Magnifying mirror
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 38 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 298.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hilton Suzhou have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

Is Hilton Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Suzhou?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Suzhou?

Check-out is at noon.

Where is Hilton Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is within 2 mi (3 km) of Yuanrong Times Square, Suzhou International Expo Center, and Suzhou Ferris Wheel. Suzhou Culture and Arts Center and Jinji Lake are also within 3 mi (5 km). Nanshi Jie Station is 8 minutes by foot and Xingtang Jie Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Suzhou Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 74 out of 108 reviews
Rating 8 - Good. 30 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 0 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

Reviews

Verified

10/10 Excellent

zorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, excellent breakfast and very helpful staff
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

VARSHA

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great breakfast selection, wonderful gym and pool facilities. BACIO restaurant excellent service.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good breakfast spread in the morning.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The twin beds in this type of room are not comfortable which contributes lack of sleep and health and wellness. This is the only compliant we have, overall it is a five star.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, property conditions & facilities
Their hospitality is good.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

SHIHKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

TUNG CHENG

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sung kyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
지하철 바로 앞이라서 교통도 편하고 주변에 편의점 스타벅스 은행들이 있습니다.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

JERRY JEN JUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨客房，員工服務很好，浴缸舒適，早餐豐盛
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Chun Ying Julia

Liked: Cleanliness, staff & service, amenities
職員非常有禮貌
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JUNG HOON

Liked: Cleanliness, staff & service, amenities
깨끗하고 수영장라커에 있는 온수탕과 사우나 너무 좋습니다
Stayed 4 nights in Jan 2026
Verified

8/10 Good

SOOHWAN

Liked: Cleanliness, staff & service, amenities
객실은 깨끗하고 매우 청결
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Saku

Liked: Cleanliness, staff & service, amenities
Kaikki toimi hyvin
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

XIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境和服务都很好，五楼自助餐新鲜，品类丰富，推荐
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿！
Stayed 2 nights in Jan 2025
Verified

8/10 Good

HEEYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지하철 바로 앞에 있어 교통이 편리했어요 수영장 탈의실에 온탕이랑 사우나실 있어 좋았구요
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always perfect!

Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

jianhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐丰富 环境美味

整体不错
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

SANG GYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
소주에 자주 출장 가지만 최고의 호텔입니다. 한국 라면도 나옵니다...ㅎㅎㅎㅎ
Stayed 1 night in Jul 2019
Verified

8/10 Good

Tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足。

リラックスできました
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

KWANGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Stayed 2 nights in Jun 2019