See all properties

Four Points by Sheraton Taicang

4.0 star property
Central hotel with 2 restaurants connected to a shopping center in Suzhou

Choose dates to view prices

Photo gallery for Four Points by Sheraton Taicang

View from property
Indoor pool
Banquet hall
Lounge
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Suite, 1 Bedroom

42-inch LCD TV with satellite channels, TV

Comfort Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Premium bedding
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Washer/dryer
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Pullman Suzhou Taicang

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 6 reviews
Pullman Suzhou Taicang

About the neighborhood

Map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400

What's nearby

  • Wanda Plaza - 1 min drive - 0.2 miles
  • Taicang Park - 4 min drive - 3.0 miles
  • Shanghai International Circuit - 16 min drive - 13.5 miles
  • National Exhibition and Convention Center - 33 min drive - 30.6 miles
  • The Bund - 47 min drive - 36.2 miles

Getting around

  • Taicang Station - 14 min drive
  • Nanxiang North Railway Station - 33 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 82 min drive

Restaurants

  • ‪阿香米线 - ‬6 min walk
  • ‪盛丰咖啡吧 - ‬10 min walk
  • ‪川人百味 - ‬8 min walk
  • ‪路易王国际酒吧宫 - ‬10 min walk
  • ‪君豪娱乐会所 - ‬7 min walk

About this property

Four Points by Sheraton Taicang

Upscale hotel connected to a shopping center
Take advantage of a garden, an arcade/game room, and dry cleaning/laundry services at Four Points by Sheraton Taicang. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a banquet hall
Room features
All 437 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and bidets
  • 42-inch HDTVs with satellite channels
  • Separate sitting areas, LED light bulbs, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eatery
  • Spice

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel
Four Points by Sheraton Taicang Hotel
Four Points by Sheraton Taicang Suzhou
Four Points by Sheraton Taicang Hotel Suzhou

Frequently asked questions

Does Four Points by Sheraton Taicang have a pool?

Yes, this property has an indoor pool.

Is Four Points by Sheraton Taicang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Taicang?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Taicang?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Four Points by Sheraton Taicang?

Check-out is at noon.

Does Four Points by Sheraton Taicang provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 850 per vehicle applies.

Where is Four Points by Sheraton Taicang located?

Located in the heart of Suzhou, this hotel is 0.3 mi (0.5 km) from Wanda Plaza and within 3 mi (5 km) of Haitian Temple and Taicang Park. Zhangpu Former Residence is 2.8 mi (4.4 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 77 reviews
Rating 8 - Good. 30 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Worst buffet I have ever been

Bad experience, especially the buffet is like a disaster, the worst buffet I have ever been.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Koichi

Stayed 1 night in Nov 2024

8/10 Good

Taehwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Taehwan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Taehwan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

GUENHONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

담배 냄새랑 노인네 냄새가 나요

담배 찐 냄새가 나요..
Stayed 1 night in Sep 2024

8/10 Good

INSUNG

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

yukihiro

Stayed 2 nights in Aug 2024

8/10 Good

Taehwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔입니다
Stayed 2 nights in Aug 2024

10/10 Excellent

xiaolong

Stayed 1 night in Jul 2024

8/10 Good

kyeung min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

SANGYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전부 만족! 석식은 꼭 추천

타이캉 쪽 숙소를 잡으실때 추천드립니다. 특히 조식과 석식을 포함한 패키지는 실용적이며 합리적입니다. 조식과 석식은 모두 뷔페로 구성되어져 있고 메뉴가 상이합니다. 석식은 맥주와 와인까지 제공되어 만족스러운 식사였습니다. 매일매일 청소를 해주며 물과 비품들을 채워주었습니다. 수영장은 이용하기에는 좋았으나 특별함은 없었고 체육관 또한 특별함이 없는 체육관이었습니다. 자전거를 빌려서 동네를 돌아다니기 좋았습니다. 다만 주변에 갈만한곳이 없어 완다프라자를 왕복하고 동네를 돌아다니는 것이 전부인게 아쉽습니다. 호텔에서 오른쪽으로 돌아가면 잭스 홈이라는 펍이 있는데 사장님이 아주 좋으신 분입니다. 맥주한잔하시려면 여기에서 드시길 추천합니다.
Stayed 9 nights in Sep 2023

8/10 Good

Yeonchun

Liked: Cleanliness, staff & service, room comfort
근접성, 직원 친절도 및 식사의 질이 우수합니다. 하지만 오래된 호텔이라 방 내부가 좀 낡은것이 아쉬운 점입니다. 하지만 전체적으로 만족합니다.
Stayed 9 nights in Sep 2023

10/10 Excellent

Tasi Wei

Stayed 14 nights in Jul 2023

10/10 Excellent

Yunping

Stayed 2 nights in Apr 2023

8/10 Good

LI JUAN

Stayed 1 night in Dec 2022

10/10 Excellent

YU TE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にバスタオルが無かった。
Stayed 1 night in Jan 2020

8/10 Good

Super　Jeter, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かれこれ、６～７回ほど利用させて貰いましたが、毎回気持ち良く過ごさせて頂いております。今後も蘇州に行く際は、利用したいと思います。
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 조용해서 좋았어요. 주변에 음식점도 많고 특히 100미터 거리에 쇼핑시설 "완다광창" 있어서 좋았어요
Stayed 3 nights in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great location. Friendly staff. Clean Roms. Food western breakfest. Very good 4 Star hotel. I recommend this hotel
Stayed 1 night in Oct 2019