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Crowne Plaza Kunshan by IHG

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Suzhou

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Photo gallery for Crowne Plaza Kunshan by IHG

Exterior
Separate tub and shower, free toiletries, hair dryer, bathrobes
Indoor pool, sun loungers
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access, City View

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 2 Twin Beds

Standard Room (Upgraded)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View (High Floor)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Separate tub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | 1 bedroom, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300

What's nearby

  • Tinglin Park - 4 min drive - 2.1 miles
  • Suzhou International Expo Center - 28 min drive - 21.8 miles
  • Jinji Lake - 29 min drive - 22.4 miles
  • Shanghai International Circuit - 30 min drive - 25.5 miles
  • Humble Administrator's Garden - 33 min drive - 29.1 miles

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 63 min drive

Restaurants

  • ‪肯德基 - ‬2 min walk
  • ‪小可楼酒店 - ‬3 min walk
  • ‪奥斯卡音乐酒吧 - ‬4 min walk
  • ‪椰香香 - ‬7 min walk
  • ‪阿英煲 - ‬2 min walk

About this property

Crowne Plaza Kunshan by IHG

Luxury hotel connected to a shopping center
At Crowne Plaza Kunshan by IHG, you can look forward to dry cleaning/laundry services, a bar, and a health club. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and concierge services
  • A billiards/pool table, a porter/bellhop, and a banquet hall
Room features
All 312 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 43-inch TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Kunshan by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Kunshan by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Kunshan by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Kunshan by IHG?

Check-out is at noon.

Where is Crowne Plaza Kunshan by IHG located?

Located in the heart of Suzhou, this luxury hotel is 2.4 mi (3.8 km) from Tinglin Park and 2.9 mi (4.6 km) from Wanda Plaza Kunshan. Yongxin Square and Kunshan Forest Park are also within 9 mi (15 km).

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Crowne Plaza Kunshan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly above standard level
Stayed 4 nights in Jun 2023

10/10 Excellent

CHIHCHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CHIHCHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Morten

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024

8/10 Good

JEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

10/10 Excellent

ShaoPeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

COREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Chih-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

JIA-HAO

Stayed 9 nights in Mar 2024

10/10 Excellent

SU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Yu Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024

8/10 Good

TAEWOOK

Stayed 1 night in Oct 2023

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness
Stayed 2 nights in Sep 2023

6/10 Okay

yeongchul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chih Tseng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Peter

Stayed 1 night in May 2023

8/10 Good

HUNGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Stayed 3 nights in Apr 2023