Crowne Plaza Changshu, an IHG Hotel

Luxury hotel with a health club and a sauna

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Minibar, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Pool
Parking included
Housekeeping
24/7 front desk
Air conditioning

Room options

Similar properties

Pool
Parking included
Free WiFi
Restaurant

About the neighborhood

No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500

What's nearby

Fangta Park of Suzhou - 4 min drive - 2.6 miles
Changshu Museum - 5 min drive - 3.2 miles
Wanda Plaza Changshu - 7 min drive - 4.4 miles
Jiangsu Yushan Mountain National Forest Park - 16 min drive - 6.6 miles
Jinji Lake - 41 min drive - 34.5 miles

Getting around

Changshu Station - 12 min drive
Suzhou North Station - 29 min drive
Wuxi (WUX-Shuofang) - 55 min drive

Restaurants

‪幸福小灶 - ‬2 min drive
‪大方圆酒家 - ‬3 min drive
‪咖啡廊 - ‬1 min walk
‪创达电气物资有限责任公司 - ‬2 min drive
‪玲珑小镇川悦 - ‬1 min walk

About this property

Crowne Plaza Changshu, an IHG Hotel

Luxury hotel in the business district

At Crowne Plaza Changshu, an IHG Hotel, you can look forward to an airport shuttle, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, JJ Cafe, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Other perks include:

An indoor pool and an outdoor pool
Free self parking
Limo/town car service, a porter/bellhop, and concierge services
A ballroom, multilingual staff, and luggage storage

Room features

All 269 rooms feature comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.

Extra conveniences in all rooms include:

Bathrooms with shower/tub combinations and free toiletries
LCD TVs with cable channels
Rollaway/extra beds, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Airport shuttle available
Limo/town car service
Free self parking on site

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Chatterbos Bar Lounge
JJ Cafe
The Deli
Yu Cantonese Cuisine

Things to do

Health club
Indoor pool
Outdoor pool
Sauna

Family friendly

Babysitting
In-room crib
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

Business center
Conference space
Meeting rooms

Outdoors

Garden

Spa

Massage

Accessibility

Elevator

19 floors
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Crib
Pillow menu
Rollaway/extra bed

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

LCD TV with cable/satellite channels

Food and drink

Coffee/tea maker
Minibar
Room service

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changshu Crowne Plaza

Crowne Plaza Changshu

Crowne Plaza Hotel Changshu

Crowne Plaza Changshu Hotel

Crowne Plaza Changshu

Crowne Plaza Changshu, An Ihg

Crowne Plaza Changshu an IHG Hotel

Crowne Plaza Changshu, an IHG Hotel Hotel

Crowne Plaza Changshu, an IHG Hotel Suzhou

Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Changshu, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crowne Plaza Changshu, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Changshu, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Changshu, an IHG Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Changshu, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Changshu, an IHG Hotel located?

Located in the heart of Suzhou, this luxury hotel is 2.5 mi (4 km) from Fangta Park of Suzhou and within 6 mi (10 km) of Changshu Museum and Wanda Plaza Changshu. Aeon Mall Changshu New Area and Jiangsu Yushan Mountain National Forest Park are also within 9 mi (15 km).

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Crowne Plaza Changshu, an IHG Hotel Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

6/10

Stayed 1 night in Dec 2021

10/10

フロントのスタッフが最悪でした。中国人の気質でしょうか、対応が、悪過ぎでした…

Stayed 2 nights in Dec 2019

8/10

Stayed 2 nights in Dec 2019

8/10

Stayed 2 nights in Dec 2019

6/10

Stayed 2 nights in Oct 2019

8/10

Good experience. Satisfied. But there is mild smell in the room, toilet is not very clean.

Stayed 1 night in Aug 2019

8/10

I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.

Stayed 1 night in Jul 2019

10/10

sfgh

Stayed 1 night in Jun 2019

8/10

Stayed 1 night in Jun 2019

6/10

Stayed 1 night in May 2019

6/10

Buffet spread is ok but quality of food is still not there

Stayed 2 nights in May 2019

10/10

The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.

Stayed 3 nights in Mar 2019

6/10

Stayed 1 night in Jan 2019

8/10

よかったです。

Stayed 1 night in Nov 2018

4/10

no heating facility in the room

Stayed 1 night in Nov 2018

8/10

I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.

Stayed 2 nights in Aug 2018

10/10

The hotel was wearing out but still the staff is overall friendly and helpful. I would still stay in the same hotel if I were to go to that area. Hardware wise I would suggest a renovation.

Stayed 6 nights in May 2018

8/10

今回で3度目のステイとなりますが、スタッフの方々も親切かつ手頃な価格なので出張にはピッタリです。

Stayed 2 nights in May 2018

10/10

Hotellet er det bedste i Changshu - i hvert fald som vesterlænding. Ligesom sidst - for 18 mdr. siden, så fik jeg er værelse, hvor pengeskabet ikke virkede, og igen skulle der massiv pres til, før de endelig kunne finde et værelse, hvor pengeskabet duede.

Stayed 3 nights in May 2018