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Citadines Xinghai Suzhou

4.0 star property
Aparthotel in Suzhou with a fitness center and a 24-hour front desk

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Photo gallery for Citadines Xinghai Suzhou

Exterior
Reception
In-room safe, desk, soundproofing, iron/ironing board
Laundry room
Deluxe Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living area | LCD TV

Executive Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Sofa bed
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Sofa bed
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021

What's nearby

  • Gate to the East - 18 min walk - 1.0 mile
  • Pingjiang Road - 4 min drive - 2.7 miles
  • Humble Administrator's Garden - 5 min drive - 3.4 miles
  • Suzhou Museum - 6 min drive - 3.1 miles
  • Suzhou International Expo Center - 7 min drive - 4.3 miles

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 19 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 116 min drive

Restaurants

  • ‪山珍宝大酒店 - ‬2 min walk
  • ‪真味韩国料理 - ‬1 min walk
  • ‪大吉兆 - ‬1 min walk
  • ‪浅草日本料理 - ‬4 min walk
  • ‪五大洋韩国料理店 - ‬3 min walk

About this property

Citadines Xinghai Suzhou

Aparthotel in Suzhou with a fitness center and a 24-hour front desk
This aparthotel features a restaurant, a fitness center, and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include a dining area, a sitting area, and an electric kettle.
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Self parking on site (CNY 40 per day)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 106.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Frequently asked questions

Is Citadines Xinghai Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Xinghai Suzhou?

Self parking is available for CNY 40 per day. Limited spots are available.

What time is check-in at Citadines Xinghai Suzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Citadines Xinghai Suzhou?

Check-out is at noon.

Does Citadines Xinghai Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 636 per vehicle applies.

Where is Citadines Xinghai Suzhou located?

Located in Suzhou Industrial Park, this aparthotel is within 1 mi (2 km) of Gate to the East and In City Shopping Mall. Suzhou Center and Jinji Lake are also within 2 mi (3 km). Xinghai Square Station is 8 minutes by foot and Ligongdi West Station is 14 minutes.

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Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 164 reviews
Rating 8 - Good. 79 out of 164 reviews
Rating 6 - Okay. 18 out of 164 reviews
Rating 4 - Poor. 1 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024

10/10

Easy to move around
Stayed 3 nights in Apr 2024

6/10

The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025

10/10

Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024

8/10

コスパの良いホテルでした。
Stayed 3 nights in Apr 2025

8/10

費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025

6/10

Stayed 3 nights in Nov 2024

8/10

Stayed 4 nights in Nov 2024

6/10

Stayed 4 nights in Jul 2024

10/10

Stayed 5 nights in Apr 2024

8/10

Stayed 2 nights in Nov 2023

8/10

Stayed 2 nights in Jun 2023

2/10

Stayed 1 night in Mar 2023

6/10

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023

8/10

첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023

10/10

住みやすいと思います。
Stayed 3 nights in Oct 2022

10/10

Stayed 1 night in Sep 2022

8/10

Stayed 5 nights in Oct 2021

8/10

Stayed 2 nights in Mar 2021

10/10

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020

10/10

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020

10/10

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020

2/10

Stayed 1 night in Oct 2020

8/10

Stayed 1 night in Sep 2020

10/10

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020