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Aparthotel

Citadines Xinghai Suzhou

4.0 star property

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Front of property - Citadines Xinghai Suzhou (Suzhou)
Property video
Deluxe Room, 1 Bedroom | Living room | LCD TV - Citadines Xinghai Suzhou (Suzhou)
In-room safe, desk, soundproofing, iron/ironing board - Citadines Xinghai Suzhou (Suzhou)
Restaurant - Citadines Xinghai Suzhou (Suzhou)
Located in Suzhou Industrial Park, Citadines Xinghai Suzhou offers an upscale base for visitors. Guests can work out at the gym or rent cars on-site to explore nearby sights. The accommodation includes free in-room WiFi and a business center for those needing to stay connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Gym

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Studio

Executive Studio | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living area | LCD TV

Executive Room, 1 Bedroom

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • City view
  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Suzhou Industrial Park, a neighborhood in Suzhou, Citadines Xinghai Suzhou is in a shopping district. Gate to the East and Beisi Pagoda are local landmarks, and travelers looking to shop may want to visit In City Shopping Mall and Suzhou Center Mall. Classical Gardens of Suzhou and Couple's Retreat Garden are also worth visiting. Visit our Suzhou travel guide
View more Aparthotels in Suzhou
Map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021

What's nearby

  • suzhou city
    Gate to the East
    16 min walk - 0.9 miles
  • Jinji Lake
    Jinji Lake
    2 min drive - 1.3 miles
  • In City Shopping Mall
    18 min walk - 1.0 mile
  • Suzhou Center Mall
    20 min walk - 1.1 miles
  • Fengmen Street
    2 min drive - 1.7 miles

Getting around

  • Xinghai Square Station
    8 min walk
  • Suzhou Railway Station
    19 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    118 min drive

Restaurants

  • 串dining
    5 min walk
  • 増増 | 增增 | Masumasu
    6 min walk
  • Katong Restaurant | 咖东餐厅
    5 min walk
  • 柚子 日本料理
    8 min walk
  • 北门饭店 Beimen Restaurant
    9 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Self parking on site (CNY 40 per day)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 106.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Citadines Xinghai Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 40 per day. Limited spots are available.

What time is check-in at Citadines Xinghai Suzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Citadines Xinghai Suzhou?

Check-out is at noon.

Does Citadines Xinghai Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 636 per vehicle applies.

Where is Citadines Xinghai Suzhou located?

Located in Suzhou Industrial Park, this aparthotel is within 1 mi (2 km) of Gate to the East and In City Shopping Mall. Jinji Lake and Suzhou Center Mall are also within 2 mi (3 km). Xinghai Square Station is 8 minutes by foot and Ligongdi West Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citadines Xinghai Suzhou Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 63 out of 174 reviews
Rating 8 - Good. 85 out of 174 reviews
Rating 6 - Okay. 21 out of 174 reviews
Rating 4 - Poor. 1 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

Reviews

Verified

10/10 Excellent

Kien Min

Liked: Cleanliness, room comfort, communication
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Shian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to move around
Stayed 3 nights in Apr 2024
Verified

8/10 Good

DIOGO ALVES

Liked: Cleanliness, amenities, room comfort, communication
Is it a little bit difficult to find the hotel.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Jacob

Liked: Amenities, communication
The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, check-in, communication, listing accuracy
気持ち良くすごせました
Stayed 3 nights in May 2026
Verified

8/10 Good

TAKUYA

Liked: Cleanliness, check-in, communication, listing accuracy
スタッフの対応はよいです。
Stayed 3 nights in May 2026
Verified

8/10 Good

Tatsuya

Liked: Cleanliness, check-in
前払いにするとホテルでのデポジットや支払いが無く楽です。 ホテルは比較的清潔で、ベッドメイクやタオル交換は毎日してくれました。 朝食無しプランでしたが、近くに日本料理屋やコンビニがあるので不自由しませんでした。
Stayed 3 nights in Apr 2026
Verified

8/10 Good

KATSUHIRO

Liked: Cleanliness, check-in, listing accuracy
朝食は付けなかったのでわかりません。 近くにファミマや居酒屋、バーもあり便利です。
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Katsuhiro

Liked: Amenities, property conditions & facilities
湯船にお湯を溜めた後、シャワー利用すると 徐々に温度が下がっていった。
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

TAKAYUKI

ワンルームアパート

サービスアパートをホテル利用しています。可もなく不可もなくですが、洗浄機付きトイレがあるのはプラスです、
Stayed 1 night in Aug 2025
Verified

8/10 Good

hsinying

Liked: Cleanliness, room comfort, communication

住宿體驗良好

已經五年沒入住這飯店，這次入住有三點不如從前 1. 洗澡熱水熱度不夠 2.房間沒有有效連結的wifi 3. 早餐樣式變少了 不過多了 機器人 跟 外送櫃 整體來說 還是很滿意這次住宿的
Stayed 1 night in Jun 2025
Verified

8/10 Good

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities, communication
コスパの良いホテルでした。
Stayed 3 nights in Apr 2025
Verified

8/10 Good

ryoichi

Liked: Cleanliness, amenities, property conditions & facilities, communication
費用が安く、周りにはレストラン街があり、かつ静かでゆっくり出来ます。
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

XIAOZHONG

Disliked: Cleanliness, communication

「高級」と思いましたが…

昔は高級ホテルかもしれませんが、今回は全く感じられなかった。設備は古いし、朝食の選択肢も少ない。 つまり、今度は泊まりません。
Stayed 2 nights in Feb 2023
Verified

8/10 Good

HOSUNG

Liked: Cleanliness, room comfort, communication
첫입실 시 추워서 샤워하기 힘들었음. 거실과 방 넓고 주방이 분리되어 있어 편안했음. 아침은 보통이었음
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

HIROFUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
住みやすいと思います。
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Nice location

Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Good Space

Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

KONGSUP

Liked: Cleanliness, room comfort, communication

출장자가 머물기 좋은 호텔

위치도 좋고 서비스도 편안했던 아주 쾌적한 호텔입니다.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Clean and spacious hotel

Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019
Verified

8/10 Good

BYUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First business trip to Suzhou

Good value for money. Friendly staff and good location. Good for business trips. The necessary items are well prepared.. It is likely to use next time.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

RODRIGO

Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

蘇州ホテル

深夜から早朝までの短期滞在でしたが、朝食のメニューも豊富で満足でした。フロントにタクシーを手配頂きましたが、とても良い対応でした。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

MENGWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

CP值高，會再入住…
Stayed 1 night in Jul 2019