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Cendre Hotel

3.5 star property
Hotel with free parking, near Shantang Street

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Photo gallery for Cendre Hotel

Studio Double Room | 1 bedroom, down comforters, pillowtop beds, desk
Lobby lounge
Reception
View from property
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down comforters, pillowtop beds, desk

Standard Single Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, down comforters, pillowtop beds, desk

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Family Room

Loft Family Room | 1 bedroom, down comforters, pillowtop beds, desk

Loft Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

View all photos for Studio Double Room

Studio Double Room | 1 bedroom, down comforters, pillowtop beds, desk

Studio Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, down comforters, pillowtop beds, desk

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, down comforters, pillowtop beds, desk

Family Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
No 99 heyuan road.gusu district, Suzhou, Jiang Su, 215000

What's nearby

  • Shantang Street - 15 min walk - 0.8 miles
  • Hanshan Temple - 3 min drive - 1.9 miles
  • Lingering Garden - 4 min drive - 2.5 miles
  • Humble Administrator's Garden - 5 min drive - 3.4 miles
  • Suzhou Museum - 6 min drive - 3.4 miles

Getting around

  • Suzhou Railway Station - 12 min drive
  • Tiger Hill Station - 17 min walk
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • ‪玖咖啡 - ‬1 min walk
  • ‪定园茶馆 - ‬14 min walk
  • ‪中国邮政虎丘邮政支局atm自助点 - ‬4 min walk
  • ‪沈记茶庄 - ‬10 min walk
  • ‪福建沙县特色小吃 - ‬1 min walk

About this property

Cendre Hotel

Hotel near Shantang Street
Located close to Hanshan Temple and Lingering Garden, Cendre Hotel provides a terrace, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and secured bicycle storage
  • A banquet hall, a porter/bellhop, and luggage storage
Room features
All 62 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and LED light bulbs

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 6 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 38 for adults and CNY 19 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (1,614 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 38 for adults and CNY 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 91320500560330657T

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cendre Hotel Tiger Hill Suzhou
Cendre Tiger Hill Suzhou
Cendre Tiger Hill
Cendre Hotel Hotel
Cendre Hotel Suzhou
Cendre Hotel Hotel Suzhou
Cendre Hotel (lingering garden tiger hill)

Frequently asked questions

Is Cendre Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cendre Hotel?

Self parking is free at this property.

What time is check-in at Cendre Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Cendre Hotel?

Check-out is at 2:00 PM.

Where is Cendre Hotel located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Shantang Street, Hanshan Temple, and Lingering Garden. Humble Administrator's Garden and Suzhou Museum are also within 6 mi (10 km). Tiger Hill Station is 17 minutes by foot and Tongjingbei Lu Station is 25 minutes.

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Cendre Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 37 reviews
Rating 8 - Good. 2 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Good quality, new rooms and friendly, professional staff. Has a nice garden too. One of Suzhou's best!
Stayed 1 night in May 2025

8/10

Comfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast
Stayed 3 nights in Dec 2023

10/10

Great! The room a bit hot...
Stayed 1 night in Mar 2024

6/10

Staff and service is good, but room was not in a good condition. Smoke smell was too strong
Stayed 2 nights in Sep 2024

2/10

The front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
Stayed 1 night in Oct 2024

10/10

Table spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.
Stayed 1 night in Jun 2024

10/10

Stayed 3 nights in May 2025

10/10

Stayed 1 night in Feb 2025

10/10

房間寬敞舒適，床單、衛浴用品清潔，早餐美味。
Stayed 3 nights in Feb 2025

6/10

The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.
Stayed 4 nights in Dec 2024

10/10

Very helpful staff. The stay would be perfect if smoking can be stopped more promptly.
Stayed 1 night in Nov 2024

10/10

Nette Unterkunft, wir kommen gerne wieder.
Stayed 1 night in Nov 2024

4/10

Hôtel propre et lumineux, personnel très bien. Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.
Stayed 1 night in Oct 2024

10/10

Customer service yang ramah dan sangat membantu. Very recommended!
Stayed 2 nights in Sep 2024

10/10

good
Stayed 3 nights in Jul 2024

8/10

Lite lång borta från gamla delen av stan. Bra air condition. Trevlig personal men men deras engelskan var obefintlig (translater app nödvändig).
Stayed 3 nights in May 2024

10/10

big and clean, quiet, and taxi easy call.
Stayed 10 nights in Oct 2023

10/10

Stayed 12 nights in Mar 2023

10/10

Stayed 1 night in Mar 2023

10/10

Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
Stayed 3 nights in Oct 2022

10/10

Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again.
Stayed 2 nights in Oct 2019

10/10

環境舒適，服務週到，早餐豐富，價格合理，推薦!!
Stayed 2 nights in Dec 2019

10/10

Very clean room. The staffs are very friendly and helpful.
Stayed 10 nights in Nov 2019

10/10

The price is surprising for this type of hotel, the place is amazing.
Stayed 1 night in Nov 2019

10/10

Staff is really great!!! Food is great too. Would definitely come back
Stayed 1 night in Nov 2019