Vacations Close To Surfari Water Park

the property was okay, the staff by the front desk was always on her phone. I rented 2 rooms, one room when my daughter put the heater on the room filled up with smoke we reported it to the front desk immediately and they said oh the heaters has not being used in a while give it a few minutes. not acceptable to me cause I told the lady at the reception that housekeeping while cleaning the room should check that AC and heaters are running properly. the shower when you turn on the water all the water comes out why? because the shower curtain don't reach the floor. the room had a funny smell to it and the carpet was damp;. overall highly disappointed. the staff really don't care.

It is a time share property not a resort. It has very little amenities and does not offer day to day room cleaning. We had to take our own trash out order fresh towels and go to store to buy shower items. None of this was listed in the details. The place is old and tired, it needs a fresh coat of everything. Kids are un supervised in the pool area and you cannot relax. If you are hoping for a refreshing time this is not the place it’s very expensive and not worth the money. The beach walk is very hard to find. The map they offer does not depict the most accurate information. There is no room service and the “restaurant” on property is very limited Not worth the money at all

The staff was particularly kind and accommodating. Whether the agents at the front desk, door agents, or the housekeeping staff, every interaction was so very pleasant.

NA

Great place on the beach. Fun area. Nice large room comfy bed long balcony.

All was great with our stay

I enjoyed the room and the gym facility