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The One Hotel

3.0 star property
Peaceful gardens and rejuvenating spa treatments await at this city center retreat, blending local flavors with modern conveniences for a balanced experience.

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Photo gallery for The One Hotel

Daily buffet breakfast (THB 100 per person) - The One Hotel (Surat Thani)
Reception - The One Hotel (Surat Thani)
Garden - The One Hotel (Surat Thani)
Outdoor dining - The One Hotel (Surat Thani)
Family dining - The One Hotel (Surat Thani)
The One Hotel, centrally located, offers a quiet escape. Guests relax in the garden or book rejuvenating spa massages. The restaurant serves local-flavor buffets, and in-room WiFi keeps everyone connected. Laundry facilities add convenience for longer stays.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Superior Double Room

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Studio Suite

Family Studio Suite | Premium bedding, Select Comfort beds, minibar, free WiFi

Family Studio Suite

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 3 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Premium bedding, Select Comfort beds, minibar, free WiFi

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, Select Comfort beds, minibar, free WiFi

Deluxe Twin Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Surat Thani, The One Hotel is in the city center. Surat Thani City Pillar Shrine and Night market are local attractions and those in the mood for shopping can visit Surat Thani Night Market and Ban Don Floating Market. Visit our Surat Thani travel guide
Map
118/68 Thathong Road, T. Talad, A. Muang, Surat Thani, Surat Thani, 8400

What's nearby

  • Wat Nuan Naram Tempel Koh Samui
    Surat Thani School
    17 min walk - 0.9 miles
  • Suratthani Vacational School
    12 min walk - 0.7 miles
  • Surat Pittaya School
    14 min walk - 0.8 miles
  • Surat Thani Night Market
    16 min walk - 0.9 miles
  • Surat Thani City Pillar Shrine
    4 min drive - 1.5 miles

Getting around

  • Surat Thani Station
    27 min drive
  • Surat Thani (URT-Surat Thani Intl.)
    37 min drive

Restaurants

  • เหรียญชัยพรีเมียม Reanchaipermium
    16 min walk
  • Hoppy Folks House Bar
    10 min walk
  • Depp&Co.
    8 min walk
  • Coffee Robot
    9 min walk
  • พี่เริญ ข้าวต้มโต้รุ่ง
    3 min walk

About this property

The One Hotel

Hotel in a shopping district
You can look forward to a garden, laundry facilities, and a business center at The One Hotel. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a bus station shuttle, and tour/ticket assistance
  • A 24-hour front desk, luggage storage, and 4 meeting rooms
Room features
All 109 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Mini fridges, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: THB 100 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • In a nature reserve

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 350.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 100 per person
  • Rollaway bed fee: THB 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

One Hotel Surat
One Surat
One Hotel Surat Thani
One Surat Thani
The One Hotel Hotel
The One Hotel Surat Thani
The One Hotel Hotel Surat Thani

Frequently asked questions

Is The One Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The One Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at The One Hotel?

Check-out is at noon.

Where is The One Hotel located?

Located in the heart of Surat Thani, this hotel is within a 15-minute walk of Suratthani Vacational School, Surat Pittaya School, and Thaksin Hospital. Surat Thani Night Market and Muang Surat Thani School are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The One Hotel Reviews

6.6

6.8

Cleanliness

6.0

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 4 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 15 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 5 out of 41 reviews

Reviews

Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service

The One Hotel - OK for a one night stay

Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Kazuhisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルのマニアルを見てにみたい。

室外から施錠出来ず外出時バツク持ち出かけ不便だつた 　部屋は補助鍵、2個有り一応安心しました。 シャワーにブース(カーテン)なく使えなかった、床全体が濡れ、トイレ、洗面器が使え無くなる。 トイレツトペーパー無い、BoXは有り(忘れた--かも 　まだ、ありますが　この位にします。
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Pascal

Liked: Staff & service, room comfort
Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !
Verified

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

สะดวก ใจกลางเมือง

สะดวก หาง่าย
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

Solides Hotel

- Nettes Personal - Frühstücksbuffet sehr gut für den Preis - Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand - Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben) - eher nicht so die Touristengegend - Preis ist völlig okay - integriertes Restaurant - Duschstrahl ist wie aus einer Miniwasserpistole
Verified

8/10 Good

Taning

Liked: Staff & service, room comfort

Good Budget Hotel

I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition. The staff is very nice. Recommend for budget traveller.
Verified

6/10 Okay

KAZUYA

Reasonable price

It is convenient to city center and night markets. Spacious room. Only cons is shower.Anyway very reasonable stay.Satisfied.
Verified

8/10 Good

Sawitree

Liked: Staff & service, property conditions & facilities
ห้องพักโดยรวมสะอาดดี แต่ห้องที่เข้าพักไฟห้องน้ำไม่ติด โรงแรมตั้งอยู่ในเมืองสะดวกแก่การเดินทางค่ะ
Verified

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service

Cheaper Option Near the Transportation Hubs

I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too. The front desk staff is not too great at English, but they're nice. This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night. Some light comes through the door from the hallway. You can thus also hear noise from there too. The light above the sink didn't work. I didn't bother to try to have it fixed. The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.
Verified

4/10 Poor

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, shame about the karaoke bar

I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice. The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet. The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Für eine Nacht in Ordnung....

Auf der Durchreise nach Bangkok verbrachten wir eine Nacht in diesem Hotel und nutzten es als Ausgangspunkt zur Stadterkundung. Es liegt recht zentral und gut erreichbar, sowohl vom Hafen als auch Richtung Flughafen. Die Sauberkeit des Zimmers ließ leider stark zu wünschen übrig (alte Pflaster im Waschbecken, dreckige Badvorleger, diverse Haare auf Boden und Waschbecken). Die Zimmerausstattung war einfach, aber für eine Nacht vollkommen ausreichend, Klimaanlage war vorhanden. Das Personal war freundlich und hilfsbereit, englische Verständigung war gut möglich.
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.
Verified

6/10 Okay

Vanesa

Disliked: Property conditions & facilities

Se podía mejorar

El lugar está cerca de la estación. El problema que aún teniendo una habitación con insonorización hay un bar karaoke cerca, hasta la 01:00 de la madrugad fue imposible dormir. Parecía que estaban en la habitación de al lado. La habitación es grande y cama cómoda. Pero algo anticuado
Verified

8/10 Good

Uthaiwan

Liked: Property conditions & facilities, room comfort
โดยรวมถือว่าดีค่ะ ทั้งห้องพักและบริการ
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

โดยรวมชอบ (ไม่ถือสา แต่ว่ารู้สึก)

ท่อระบายห้องน้ำในห้องพักมีกลิ่นแรง กลางคืนเสียงเพลงดังจากร้านอาหาร โดยรวมแล้วการเดินทางสะดวก สิ่งอำนวยความสะดวกบริเวณรอบโรงแรมมีเยอะ (วันเช็คเอาท์พนักงานไม่ได้คืนค่ามันจำกุญแจให้ เราก้ลืม)
Verified

10/10 Excellent

archer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel near meain bus stop in surrat

very nice quick check in lots tok toks near by pub n door
Verified

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you can

Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,
Verified

8/10 Good

archer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good l,ocation

very nice near bus terminall nice rooms good live musik nearbye
Verified

2/10 Terrible

valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 mois en Thaïlande

personnel ne parlant aucun mot d'anglais. Ils n'ont même pas été capables d'indiquer la bonne adresse (alors que nous leur avions communiquée) au taxi qui devait nous nous conduire a la plus grande compagnie de ferry de Thaïlande (lomprahah). Total, dans le stress, pour être sûrs de pouvoir prendre le bateau qui était réserve, nous avons du prendre un autre taxi a nos frais. Pas de personnel de restauration ni au bar car en congés (un samedi !!! Odeur d'égouts permanents dans la chambre. Nous avions demande une chambre calme, nous nous sommes retrouves en face d'une boite de nuit ! Pas moyen de dormir.
Verified

4/10 Poor

Manon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter

Hôtel vieillissant à éviter! L'insonorisation est une catastrophe, les chambres sont abîmées et le personnel ne parle quasiment pas anglais. Mais si vous vous rendez à l'hôtel depuis l'aéroport ou le port préférez, une fois arrivé dans le village, un tuk-tuk public qui circule juste à côté sur la rue principale. Les personnes qui vous accostent à la sortie du bus vous demande 25 fois le prix de la course classique! Surathani est à éviter car il n'y a absolument rien à faire du tout!
Verified

8/10 Good

Mature Couple

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical city centre hotel

For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.
Verified

4/10 Poor

HowardB

Liked: Cleanliness, staff & service, property conditions & facilities

New night club next door?

I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not
Verified

6/10 Okay

Dan J.

Liked: Cleanliness

adequate hotle

The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.
Verified

6/10 Okay

Hugh

Liked: Room comfort
Disliked: Staff & service

Probably the best in Suratthani....

.... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.
Verified

10/10 Excellent

Franciscus

Liked: Cleanliness, staff & service, room comfort

Fine.

All is fine. Quiet location, not far from center. Staff great and very friendly. Room clean but furniture misses paint here and there. Bed good and not hard. Breakfast is absolutely great, the best I had in Thailand. Take all you want, Thai or European. Around the corner great half-open-air partyplace. Good lifemusic. Better go there, you here the music in your room anyway (no problem). Internet works but they change the code everyday..Great hotel if you have to be in Surat. For a tourist Surat offers nothing.