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Zoom Hotels

3.0 star property
Business travelers find the perfect balance of productivity and relaxation at this centrally located hotel with excellent dining options

Choose dates to view prices

Photo gallery for Zoom Hotels

A spacious lobby with a high ceiling, wooden furniture, and a central seating area. - Zoom Hotels (Surabaya)
Interior entrance - Zoom Hotels (Surabaya)
A reception area with a black reception desk, a 'ZOOM' sign, and two wooden stools. - Zoom Hotels (Surabaya)
Breakfast area - Zoom Hotels (Surabaya)
A modern interior with a seating area, a TV, and a decorative screen. - Zoom Hotels (Surabaya)
Located in the business district, Zoom Hotels offers modern amenities: on-site coffee shop, restaurant, spa services, free in-room WiFi, and a terrace for unwinding. Luggage storage available for early arrivals.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

View all photos for Standard Room

A coffee station with instant coffee packets, a water bottle, and a coffee maker.

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a large bed, a wooden headboard, and a red accent wall with mirrors.

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

A coffee station with instant coffee packets, a water bottle, and a coffee maker.

Deluxe Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Surabaya, Zoom Hotels is in the city center and near the airport. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are also worth visiting. Visit our Surabaya travel guide
Map
Jl. Raya Jemursari 109 B-C, Surabaya, East Java, 60237

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    15 min drive - 10.2 miles
  • Universitas Islam Negeri Sunan Ampel Surabaya
    18 min walk - 1.0 mile
  • Galaxy Mall
    9 min drive - 6.1 miles
  • Surabaya Plaza Shopping Mall
    9 min drive - 6.1 miles
  • Tunjungan Plaza
    11 min drive - 7.5 miles

Getting around

  • Kertomenanggal Station
    5 min drive
  • Surabaya Gubeng Station
    23 min drive
  • Surabaya (SUB-Juanda)
    32 min drive

Restaurants

  • Rumah Makan Sriwedari
    3 min walk
  • Toko Kopi Tuku
    2 min drive
  • Kampung Kecil
    4 min walk
  • New Pelabuhan
    3 min walk
  • Aneka Hidangan Nikmat Rasa
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Zoom Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zoom Hotels?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Zoom Hotels?

Check-out is at noon.

Where is Zoom Hotels located?

Located in the heart of Surabaya, this hotel is 0.8 mi (1.3 km) from Universitas Islam Negeri Sunan Ampel Surabaya and within 3 mi (5 km) of Royal Plaza Surabaya and Petra Christian University. City of Tomorrow and Pelita Harapan University Surabaya are also within 3 mi (5 km). Margorejo Station is 23 minutes by foot and Jemursari Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zoom Hotels Reviews

7.4

Good

7.2

Cleanliness

6.6

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Andreas nicco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel keren di Surabaya

Hotel sangat nyaman, lokasi cukup strategis, suasana kamar juga cozy, sarapan lengkap
Stayed 1 night in Apr 2019
Verified review

8/10 Good

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

- kurang dekat pusat kota + tdk jauh dr bandara

baik.desain hotel yang unik.diluar dr biasanya..dari gedung pun unik, bisa foto2 di dlm..
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pool hotel

The air conditions fan is verry very small, the room is verry verry hot. Outside noise is very loud day and night. Strongly suggest do not stay on this hotel.
Verified review

10/10 Excellent

Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Bilik bersih. Peralatan agak modem. Ruang bilik selesa. Petugas Amat mesra pelanggan. Makanan sedap Dan banyak variety menu utk breakfast.
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

What a waste!

Really thrilled when I arrived at the lobby as I was greeted by the chic interior decor, friendly staff, and swift check-in. But my excitement was gone as soon as I stepped into the bathroom. Dirt build-up, soap scum, stains on the floor, walls, and window. Towels with grayish torn edges. Right after my shocking moment in the bathroom, I found dirt and stains again on the bed sheet and bed cover. The staff assisted me to move to other room upon my request. But apparently, the second room was not any better either. I even found long hair on the bed sheet along with unsightly stains again. Bathroom? A big yellow stain right in the middle of the shower area floor. You definitely won't miss such a big stain if you did clean your bathroom (just saying). Not even basin was cleaned properly as the edge around the hole was really gross. Since my partner and I only stayed for one night, we only asked for a clean bed sheet. The management should look into the housekeeping seriously as the room condition is already looking much older than its actual age. But again, they don't seem to be bother maintaining their own property though.
Verified review

6/10 Okay

Verified traveler

kecewa

agak kecewa dikarenakan dikasih kamar dengan kasur 2 padahal cuma sendiri dengan alasan kamar penuh dan kamarnya juga sempit tidak bisa untuk shalat sepertinya tidak lagi kembali ke hotel ini untuk selanjutnya terimakasih
Verified review

6/10 Okay

Restian

Liked: Staff & service, property conditions & facilities

Decent stay

Good
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Zoom

Zoom hotel is my only choices so far.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

overall nice

this hotel was good but thie room not too good for me IMO
Verified review

8/10 Good

Dwi

Liked: Cleanliness, property conditions & facilities, room comfort

strategic hotel

Good experience and by walking distance to food area
Verified review

6/10 Okay

ANDREW

Good Internet Connection

It's a great hotel and good service. Breakfast was OK even though not fancy breakfast. Internet connection was good.
Verified review

8/10 Good

Suryani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel baru yang nyaman

Saya menginap 2 hari akhir Dec 2014 di deluxe room, kamar bersih, nyaman. Saat masuk di lobby disambut dg interior urban dengan bahan serat alam yang cantik dan staff yang ramah dan helpful. Saat siang-sore wifi di kamar sangat lancar , namun pada saat malam wifi terconnect tetapi tidak bisa akses email dan browshing lainnya. Namun, alhamdulilah dengan modem internet lancar disana. Hal yang perlu ditambah di kamar adalah tersedia menu makanan, sehingga bisa milih sebelumnya dan langsung call saja. List Menu belum ada, dan harus contact mereka dulu untuk dibawakan ke kamar dan sekalian pesan. Menu di breakfast buffee lumayan dan sederhana. Secara keseluruhan untuk budget hotel, servis yang diberikan sudah OK. Lokasi hotel agak jauh dari tempat makan yang bervariasimeski memang hanya seberang Pizza Hut dan sekitar 10 menit jalan menyeberang ke Superindo dan beberapa restoran lainnya. Saya senang tinggal disana karena ruang nyaman untuk kerja setelah acara kantor.
Verified review

8/10 Good

Dwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategically located at convenient place

Quite late check-in at night and the front operator welcoming well, due to my arrival is nearly midnight the FO only one person and became as line operator as well. Got a instant noddle replacement for waiting the FO serve me. The dreaming room was delightful and will recommended to others.
Verified review

8/10 Good

Jaka

Liked: Cleanliness, staff & service, room comfort

Minimalist that give maximalist experience

Simplicity at its best. Room is comfort and smart detail, coffee shop also warm and cozy. Unfortunetly when I was stay 5jan the lift only operate 1.
Verified review

8/10 Good

Swee Han

Liked: Cleanliness, property conditions & facilities

Great location

Good location with my 6night stay. Go to any shopping mall just 20-30 with taxi.
Verified review

4/10 Poor

Johan

Disliked: Staff & service

Very Minimalis

Hotel Room is new but very simple. Parking area not enough. Reservatio was n not communicative. My email they dont reply.
Verified review

8/10 Good

Rita Revita

Liked: Cleanliness, staff & service, room comfort

Hotel yang bersih

Kamar yg bersih staf yg ramah dekat dgn restoran2 makanan cukup baik
Verified review

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort