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Swiss-Belexpress Jemursari

Property class: 3.5

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Photo gallery for Swiss-Belexpress Jemursari

A hotel room with two beds, a bedside table, a wall-mounted light, and a large window with curtains. - Swiss-Belexpress Jemursari (Surabaya)
A reception desk with a marble top, a priority check-in sign, and a small dog figurine. - Swiss-Belexpress Jemursari (Surabaya)
A conference room with round tables, black chairs, and a red tablecloth. - Swiss-Belexpress Jemursari (Surabaya)
A modern hotel with a prominent SwissExpress sign, surrounded by urban buildings and a tree-lined street. - Swiss-Belexpress Jemursari (Surabaya)
A modern closet with a hanging rack, shelves, and a shoe rack. - Swiss-Belexpress Jemursari (Surabaya)
Swiss-Belexpress Jemursari provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Express Twin

A hotel room with two beds, a desk, a chair, a TV, and a city view.

Express Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Express Queen

A hotel room with a bed, a mounted TV displaying the hotel name, and a modern interior design.

Express Queen

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Express Super Queen

A hotel room with a bed, desk, chair, and a TV screen.

Express Super Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Express Super Triple

A hotel room with two beds, a nightstand, and a wall-mounted light.

Express Super Triple

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Express Super Family

A hotel room with two beds, a marble-patterned headboard, bedside lamps, and a neatly made bed with a towel.

Express Super Family

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Express Suite

A hotel room with a large marble wall, a bed with white linens, a blue sofa, and a desk with a phone and papers.

Express Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Surabaya, Swiss-Belexpress Jemursari is in the business district and near the airport. Mpu Tantular Museum and House of Sampoerna are cultural highlights, and some of the area's landmarks include Monument Of Suroboyo and Submarine Monument. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl. Raya Prapen 266, Surabaya, East Java, 60299

What's nearby

  • Surabaya Zoo
    4 min drive - 2.5 miles
  • Mpu Tantular Museum
    5 min drive - 3.1 miles
  • Taman Bungkul
    5 min drive - 3.4 miles
  • Universitas Islam Negeri Sunan Ampel Surabaya
    5 min drive - 2.2 miles
  • Surabaya Town Square
    6 min drive - 3.8 miles

Getting around

  • Kertomenanggal Station
    5 min drive
  • Surabaya Gubeng Station
    22 min drive
  • Surabaya (SUB-Juanda)
    31 min drive

Restaurants

  • Excelso Sub Jemursari
    5 min walk
  • Coto Makasar "Daeng Dalle
    3 min walk
  • KUNOKINI Café & Resto
    1 min walk
  • Yoshinoya
    2 min walk
  • D'Coffee Cup
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: IDR 75,000 for adults and IDR 50,000 for children
  • A restaurant

Restaurants on site

  • Citruz
  • Citruz Cafe

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000.0 per night

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately IDR 75000 for adults and IDR 50000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Swiss-Belexpress Jemursari pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Swiss-Belexpress Jemursari?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Swiss-Belexpress Jemursari?

Check-out is at noon.

Does Swiss-Belexpress Jemursari provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:00 PM on request. A fee of IDR 200000 per person applies.

Where is Swiss-Belexpress Jemursari located?

Situated near the airport, this hotel is within 3 mi (5 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya, and Monument Of Suroboyo. Mpu Tantular Museum and Taman Bungkul are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swiss-Belexpress Jemursari Reviews

9.0

Wonderful

8.4

Cleanliness

7.0

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 8 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location near many shops , not too far from train stations . Clean but slightly smelly room upon arrival . Helpful and friendly staff . Outstanding breakfast buffet with huge choice and restaurant quality food , for just $6 AUD . I stayed here twice on seperate occasions and can highly recommend it /
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very good
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
This property was in neat, clean condition with modern facilities and nice staff.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018
Verified review

8/10 Good

gilsonlim

Liked: Staff & service
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in Surabaya

Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the most frequent stayed hotel

my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best experience in Surabaya

the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Paul

Liked: Staff & service, room comfort

a good c/p value budget hotel

Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Paul

Liked: Staff & service

High C/P value hotel.

i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Yenny

Liked: Cleanliness, property conditions & facilities
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baik dan Nyaman

overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.
Verified review

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024