Overall, my stay at Vasa Hotel was okay, but improvements are needed. Although I booked a suite, it didn’t feel much different from my parents’ standard room. They had a king bed, while mine seemed to have two twin beds pushed together, which creaked when I lay in the middle.
I enjoyed the well-equipped gym, which had a separate yoga or Pilates room with mats. There also appeared to be a spa toward the back.
Unfortunately, the pool was poorly maintained, with missing tiles that felt rough and slippery underfoot. The handrail was also slippery, and the pool lacked privacy since restaurant guests could look into the area.
The gym and pool reception staff weren’t particularly welcoming. They repeatedly asked me to sign in and seemed distracted by games while waiting for guests.
On a positive note, the Japanese restaurant staff were welcoming! They showed us the teppanyaki area and private rooms and offered yakiniku on the top floor. However, their English was limited. I also like the breakfast options they have, as I do have access to the executive lounge. However, I prefer the breakfast options on the second floor than the 33 floor. If you’d like a quiet place then you’d like the 33 floor.
Although the lobby staff spoke English, my husband, who only speaks English and Mandarin, struggled to understand a call from another employee at the hotel while I was at the gym.
Overall, I appreciated the gym and restaurant hospitality, but the suite, pool, and service could improve.