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The Trans Luxury Hotel Surabaya

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Photo gallery for The Trans Luxury Hotel Surabaya

A rooftop pool area with lounge chairs and umbrellas, surrounded by buildings. - The Trans Luxury Hotel Surabaya (Surabaya)
A luxurious hotel lobby with a high ceiling, ornate wall decorations, a large window with a city view, and a mix of seating arrangements including sofas and chairs. - The Trans Luxury Hotel Surabaya (Surabaya)
A luxurious lobby with a spiral staircase, wicker furniture, and a patterned floor. - The Trans Luxury Hotel Surabaya (Surabaya)
A modern high-rise building with multiple floors, large windows, and a distinctive architectural design. - The Trans Luxury Hotel Surabaya (Surabaya)
A hotel room with a city view, two beds, a desk, and a chair. - The Trans Luxury Hotel Surabaya (Surabaya)
Luxury
4.5 star property
10

Exceptional

Luxury family-friendly hotel in the business district

At The Trans Luxury Hotel Surabaya, you can look forward to a poolside bar, a shopping mall on site, and car rentals on site. Indulge in a massage, aromatherapy, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a bar and a health club, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

View all photos for Premier Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Premier Room

A hotel room with a large bed, two bedside tables, a city view, and a framed artwork on the wall.

Club Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Celebrity Suite Room

A hotel room with a large bed, a bedside table with a lamp, a bench, and a painting on the wall.

Celebrity Suite Room

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with a city view, two beds, a desk, and a chair.

Standard Twin Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Club Twin Room, City View

A hotel room with two beds, a desk, a lamp, a painting, and a door leading to another room.

Club Twin Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

About the neighborhood

Located in Surabaya, The Trans Luxury Hotel Surabaya is in the city center. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Traveling with kids? Consider Ciputra Waterpark, or check out an event or a game at Lapangan Thor Stadium. Visit our Surabaya travel guide
Map
Jl Ahmad Yani No 260, Menanggal, Kec Gayungan, Surabaya, Jawa Timur, 60234

What's nearby

  • City of Tomorrow
    9 min walk - 0.5 miles
  • Pelita Harapan University Surabaya
    11 min walk - 0.6 miles
  • Petra Christian University
    15 min walk - 0.8 miles
  • Al Akbar Mosque
    6 min drive - 1.9 miles
  • Universitas Islam Negeri Sunan Ampel Surabaya
    10 min drive - 1.9 miles

Getting around

  • Waru Station
    8 min drive
  • Surabaya Gubeng Station
    22 min drive
  • Surabaya (SUB-Juanda)
    25 min drive

Restaurants

  • Pepper Lunch
    1 min walk
  • The Coffee Bean and Tea Leaf
    1 min walk
  • Moost
    2 min drive
  • Kimukatsu
    1 min walk
  • Wakul Mas
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free covered, secured self parking on site
  • Secured valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 170,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Shopping mall
  • Theme park character encounters

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • High chair
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Theme park character encounters

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator

More

  • Built in 2019
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for IDR 605000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 170000 for children
  • Secured valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 9120106652913

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does The Trans Luxury Hotel Surabaya have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Trans Luxury Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Trans Luxury Hotel Surabaya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Trans Luxury Hotel Surabaya?

Check-out is at noon.

Where is The Trans Luxury Hotel Surabaya located?

This family-friendly Surabaya hotel is located in the business district, within a 10-minute walk of Pelita Harapan University Surabaya and City of Tomorrow. Petra Christian University and Universitas Islam Negeri Sunan Ampel Surabaya are also within 1 mi (2 km).

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Reviews

The Trans Luxury Hotel Surabaya Reviews

10

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 4 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で清潔、朝ご飯もいいです。屋上のインフィニティプール、砂場付きもいい感じでした。が、１つだけ、ハズタブに溜めるお湯が錆か？汚れで流石にはいれないぐらい汚いお湯が出てきたので水の管理、確認はしっかりして欲しいです。それ以外はまた、活用させて頂きたく思います。ありがとうございました。
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
정말 고급지게 보이게 만들어놨네요. 아침이 꽤 괜찮네요
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てが素晴らしいホテルでした
Stayed 2 nights in Aug 2026