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The Capital Hotel Surabaya

Property class: 3.5

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Photo gallery for The Capital Hotel Surabaya

A spacious lobby with a central seating area, a wall-mounted shelf with decorative items, and large windows offering a view of the outdoors. - The Capital Hotel Surabaya (Surabaya)
A modern hotel with a prominent vertical design, multiple balconies, and a well-lit facade. - The Capital Hotel Surabaya (Surabaya)
A table set for dining with a vase of red flowers, a bottle, and a plate of food. - The Capital Hotel Surabaya (Surabaya)
A modern interior with a central seating area, wooden shelves with decorative items, and large windows offering a view of greenery. - The Capital Hotel Surabaya (Surabaya)
A table set for two with a city view, a vase with red flowers, and a tall glass vase. - The Capital Hotel Surabaya (Surabaya)
A coffee shop/cafe, laundry facilities, and a bar are just a few of the amenities provided at The Capital Hotel Surabaya. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Double Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Junior Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a desk, a chair, a television, and a framed picture on the wall.

Executive Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Double Room

Grand Double Room | Minibar, desk, WiFi (free), individually furnished

Grand Double Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite Room

A hotel room with a large bed, a bedside table, a chair, a mirror, and a wardrobe.

Executive Suite Room

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a chair, an air conditioning unit, and a framed picture on the wall.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Elite Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a framed picture on the wall.

Elite Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Elite Double Room

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a window with curtains.

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Grand Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Surabaya is home to The Capital Hotel Surabaya. Mpu Tantular Museum and House of Sampoerna are cultural highlights, and some of the area's landmarks include Monument Of Suroboyo and Submarine Monument. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
258 Jl. Raya Jemursari, Surabaya, Jawa Timur, 60299

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya
    4 min drive - 1.7 miles
  • Surabaya Zoo
    5 min drive - 3.1 miles
  • Taman Bungkul
    6 min drive - 4.0 miles
  • Surabaya Town Square
    7 min drive - 4.4 miles
  • Royal Plaza Surabaya
    8 min drive - 3.0 miles

Getting around

  • Kertomenanggal Station
    4 min drive
  • Surabaya Gubeng Station
    22 min drive
  • Surabaya (SUB-Juanda)
    27 min drive

Restaurants

  • Forum Restaurant
    4 min walk
  • Excelso Sub Jemursari
    5 min walk
  • Warung Bu Kris
    5 min walk
  • Warung Doyong
    8 min walk
  • Rock n Sugar Resto
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Spa

  • Spa services

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is The Capital Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Capital Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Capital Hotel Surabaya?

Check-out is at noon.

Does The Capital Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 260000 per vehicle applies.

Where is The Capital Hotel Surabaya located?

Situated in Surabaya, this hotel is within 3 mi (5 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya, and Monument Of Suroboyo. Mpu Tantular Museum and Taman Bungkul are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Capital Hotel Surabaya Reviews

4.8

5.4

Cleanliness

4.0

Amenities

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified review

2/10 Terrible

Hiroki

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

kosai

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Natan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024