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Surabaya Suites Hotel Powered by Archipelago

Property class: 4

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Photo gallery for Surabaya Suites Hotel Powered by Archipelago

A spacious lobby with high ceilings, a central seating area with tables and chairs, and a large glass facade allowing natural light. - Surabaya Suites Hotel Powered by Archipelago (Surabaya)
A reception desk with a sign labeled "RECEPTION" and a decorative wall behind it. - Surabaya Suites Hotel Powered by Archipelago (Surabaya)
A multi-level atrium with a central staircase, green wall accents, and a decorative centerpiece. - Surabaya Suites Hotel Powered by Archipelago (Surabaya)
A multi-story hotel with a prominent glass facade, a central entrance with a sign, and a parking area in front. - Surabaya Suites Hotel Powered by Archipelago (Surabaya)
A swimming pool with lounge chairs and tables, surrounded by palm trees and a building with lights in the background. - Surabaya Suites Hotel Powered by Archipelago (Surabaya)
You can look forward to a terrace, an art gallery on site, and shopping on site at Surabaya Suites Hotel Powered by Archipelago. Indulge in a facial, a body scrub, and a massage at the onsite spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and a library.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite Historical King

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Junior Suite Historical King

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite Historical King

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Business Suite Historical King

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite Historical Twin

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Business Suite Historical Twin

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Suite King

A hotel room with a large bed, wooden headboard, two bedside tables, a nightstand, a lamp, and a potted plant.

Business Suite King

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite King Non Smoking

A hotel room with a large bed, wooden headboard, two bedside tables, a nightstand, a lamp, and a potted plant.

Deluxe Suite King Non Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite Twin

A hotel room with two beds, a chair, a nightstand, and a large window with curtains.

Business Suite Twin

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Suite Historical King

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a framed floral painting on the wall, and a red curtain on the right.

Business Suite Historical King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Business Suite Historical Twin

A hotel room with two beds, a desk, a chair, and a red curtain.

Business Suite Historical Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite Historical King

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a framed floral painting on the wall, and a red curtain on the right.

Junior Suite Historical King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Historical Twin

A hotel room with two beds, a desk, a chair, and a red curtain.

Junior Suite Historical Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite Historical Non Smoking

Deluxe Suite Historical Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Deluxe Suite Historical Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite King

A hotel room with a large bed, a desk, a chair, a potted plant, and a view of the outside.

Junior Suite King

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Surabaya Center neighborhood, Surabaya Suites Hotel Powered by Archipelago is connected to a shopping center. The area's natural beauty can be seen at Korea Park and Taman Bungkul, while Surabaya Youth Center and House of Sampoerna are cultural highlights. Traveling with kids? Consider Ciputra Waterpark, or check out an event or a game at Gelora 10 November Stadium. Spend some time exploring the area's activities, including golfing. Visit our Surabaya travel guide
Map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271

What's nearby

  • World Trade Centre
    1 min walk - 0.0 miles
  • Surabaya Plaza Shopping Mall
    1 min walk - 0.1 miles
  • Grand City Surabaya
    3 min walk - 0.2 miles
  • Submarine Monument
    4 min walk - 0.3 miles
  • Tunjungan Plaza
    14 min walk - 0.8 miles

Getting around

  • Margorejo Station
    7 min drive
  • Surabaya Gubeng Station
    14 min walk
  • Surabaya (SUB-Juanda)
    41 min drive

Restaurants

  • Depot Soto Madura Gubeng Pojok Asli
    13 min walk
  • Depot Anda Fit
    7 min walk
  • Ragi Bakehouse
    9 min walk
  • Pecel Khas Ponorogo Hj. Boeyatin
    4 min walk
  • Kedai Si Mbok
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Taman
  • Coffee Bar

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 48.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Frequently asked questions

Does Surabaya Suites Hotel Powered by Archipelago have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Surabaya Suites Hotel Powered by Archipelago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Surabaya Suites Hotel Powered by Archipelago?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Surabaya Suites Hotel Powered by Archipelago?

Check-out is at noon.

Does Surabaya Suites Hotel Powered by Archipelago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 17 one-way applies.

Where is Surabaya Suites Hotel Powered by Archipelago located?

This family-friendly Surabaya hotel is located in the business district, within a 5-minute walk of Surabaya Plaza Shopping Mall, Balai Pemuda, and World Trade Centre. Grand City Surabaya and Surabaya Youth Center are also within 10 minutes. Surabaya Gubeng Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Surabaya Suites Hotel Powered by Archipelago Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 127 reviews
Rating 8 - Good. 52 out of 127 reviews
Rating 6 - Okay. 39 out of 127 reviews
Rating 4 - Poor. 6 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

Reviews

Verified review

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Azisza

Liked: Staff & service
Disliked: Property conditions & facilities
Needs improvement and renewal in several aspects.. renewal of furniture including spring bed. bed sheets.. pillow cases.. cleanliness of room windows
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Kok Poh

Liked: Cleanliness, staff & service, amenities
Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Stayed 3 nights in May 2024
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice, well-maintained older hotel. Three big malls are very close by (two of them are right next to the hotel.) Also, conveniently located to the Kali Mas river, whose banks are nice for strolls and just general hanging out. From what I saw, this area is probably the best in the city for tourist interests. Historical sites, restaurants, etc. The hotel is big, rooms are big. Just kind of old, but for me that was the cool part. It’s nice to see how much better things used to be just a few decades ago.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Stayed 5 nights in Jul 2024
Verified review

8/10 Good

Wai hong

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is bit dated and its ok for a short stay eith gym pool breakfast spa ... All in one shop
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Zhuang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is spacious but not clean and Internet is interrupted. Breakfast is good and staff friendly.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel, nice location, It is absolutely no problem for coming back next time!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Marcus

Liked: Amenities
Nice, convenient
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Verified traveler

Not really
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

LOMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Bakhtiar

Liked: Staff & service
It was ik
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Air panas harus nunggu dan terbatas.kadang warnanya kecoklatan air yg ngalir.staffnya juga pilih2 tamu
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Wolfgang Helmut

Liked: Cleanliness, staff & service
Lobby und Empfang sehr schön. Zimmer und Bad sind sauber. Die Einrichtung im Zimmer entspricht inonesischem Standard.In der Nähe eine Mall zum Shoppen und Essen. Kann man gut zu Fuss erreichen.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Beside surabaya plaza. Breakfast however not much variety
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

daniel

Liked: Staff & service, room comfort

Can be improve

Good location pool off for 2 days poor food at restaurant for breakfast ( catering staff have liimited English) rooms need to be refurbished excellent service of front desk
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Stayed 5 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Jackmond

Liked: Staff & service
The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Hei Tung

Liked: Staff & service

Book if the price stay low

Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.
Stayed 2 nights in Jun 2019