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Surabaya Suites Hotel Powered by Archipelago

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Surabaya

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Photo gallery for Surabaya Suites Hotel Powered by Archipelago

Outdoor pool
Junior Suite King | 1 bedroom, in-room safe, desk, blackout drapes
Indoor wedding
Lobby sitting area
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Junior Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

Business Suite King | Living area | LCD TV

Business Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Historical Twin

Deluxe Suite Historical Twin | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite Historical Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite King

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

Business Suite Twin | Living area | LCD TV

Business Suite Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite

1 bedroom, in-room safe, desk, blackout drapes

Business Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical King

Business center

Business Suite Historical King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite Twin Bed

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Luxury Room

Living area | LCD TV

Deluxe Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Historical King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Living area | LCD TV

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

1 bedroom, in-room safe, desk, blackout drapes

Business Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite Historical Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior King Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical Twin

1 bedroom, in-room safe, desk, blackout drapes

Business Suite Historical Twin

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Grand City Surabaya - 3 min walk - 0.2 miles
  • Tunjungan Plaza - 12 min walk - 0.7 miles
  • Airlangga University - 5 min drive - 3.3 miles
  • Galaxy Mall - 6 min drive - 3.1 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Plaza Surabaya - ‬1 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Long's Resto WTC - ‬2 min walk
  • ‪Mie Mapan - ‬3 min walk
  • ‪Gokana Ramen & Teppan - ‬3 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

Upscale family-friendly hotel near Tunjungan Plaza
Consider a stay at Surabaya Suites Hotel Powered by Archipelago and take advantage of a terrace, an art gallery on site, and shopping on site. Treat yourself to a manicure/pedicure, a massage, or a body treatment at the onsite spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and a library.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and multilingual staff
  • A porter/bellhop, an elevator, and ATM/banking services
Room features
All 230 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Taman
  • Coffee Bar

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 48.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Frequently asked questions

Does Surabaya Suites Hotel Powered by Archipelago have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Surabaya Suites Hotel Powered by Archipelago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surabaya Suites Hotel Powered by Archipelago?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Surabaya Suites Hotel Powered by Archipelago?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Surabaya Suites Hotel Powered by Archipelago?

Check-out is at noon.

Does Surabaya Suites Hotel Powered by Archipelago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 17 one-way applies.

Where is Surabaya Suites Hotel Powered by Archipelago located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Surabaya Plaza Shopping Mall and Tunjungan Plaza. Balai Pemuda and World Trade Centre are also within 5 minutes. Surabaya Gubeng Station is 13 minutes by foot.

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Surabaya Suites Hotel Powered by Archipelago Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 114 reviews
Rating 8 - Good. 48 out of 114 reviews
Rating 6 - Okay. 36 out of 114 reviews
Rating 4 - Poor. 5 out of 114 reviews
Rating 2 - Terrible. 4 out of 114 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

I choose this hotel because the location close to güveni station and beside mall easy to find food and room it’s very big
Stayed 1 night in Aug 2024

8/10

It’s a nice hotel, nice location, It is absolutely no problem for coming back next time!
Stayed 1 night in Apr 2024

8/10

Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Stayed 3 nights in May 2024

6/10

The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023

8/10

As far as value for money, this is a great choice. The facilities are old so a bit more difficult to keep super clean. Also could use some additional electrical outlets so customers do not have to unplug the lamps to plug in chargers, etc. They do have a pool that is clean but old. It took me 2 days of occasional walks to find the pool and the pool can be crowded in early morning. I like the mix of clientele which is national and international. I would stay here again.
Stayed 5 nights in Jul 2024

8/10

It was ik
Stayed 1 night in Jun 2023

6/10

Stayed 5 nights in Dec 2024

8/10

Stayed 4 nights in Dec 2024

8/10

Stayed 2 nights in Oct 2024

10/10

建物は少し古い印象でしたが、スタッフはみなさんとても親切で、快適に滞在することができました。 ホテルの目の前には遅くまで開いているカフェなどもあり、夜も多少遅い時間でも安心して出歩ける環境でした。
Stayed 4 nights in Jul 2024

4/10

Stayed 3 nights in Apr 2024

10/10

Bedroom
Bathroom
Bathroom
TV kabel
Stayed 1 night in Nov 2023

10/10

Stayed 2 nights in Nov 2023

10/10

Stayed 2 nights in Jan 2023

10/10

Stayed 5 nights in Apr 2022

10/10

Stayed 1 night in Jun 2021

10/10

Stayed 1 night in Apr 2021

8/10

Stayed 1 night in Nov 2020

8/10

Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019

10/10

Stayed 7 nights in Oct 2019

8/10

Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019

8/10

Convenient location. Beside surabaya plaza. Breakfast however not much variety
Stayed 1 night in Aug 2019

6/10

Good location pool off for 2 days poor food at restaurant for breakfast ( catering staff have liimited English) rooms need to be refurbished excellent service of front desk
Stayed 3 nights in Aug 2019

10/10

Stayed 4 nights in Aug 2019

8/10

I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Stayed 5 nights in Aug 2019