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PrimeBiz Hotel Surabaya

Property class: 3.5

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Photo gallery for PrimeBiz Hotel Surabaya

A multi-story hotel with a modern design, featuring a prominent entrance with glass doors and a covered outdoor area. - PrimeBiz Hotel Surabaya (Surabaya)
A conference room with a red table, black chairs, water bottles, and a framed picture on the wall. - PrimeBiz Hotel Surabaya (Surabaya)
A conference room with rows of red chairs, a carpeted floor, and a stage with a screen. - PrimeBiz Hotel Surabaya (Surabaya)
A coffee bar with a chalkboard menu, hanging pendant lights, and a view of greenery outside. - PrimeBiz Hotel Surabaya (Surabaya)
A hotel room with a bed, a desk with a laptop, a bedside table with books, a telephone, and a painting on the wall. - PrimeBiz Hotel Surabaya (Surabaya)
Located close to Al Akbar Mosque and City of Tomorrow, PrimeBiz Hotel Surabaya provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at Sekar Arum, the onsite spa. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe

A hotel room with a bed, a TV, a chair, a desk, and a window with a city view.

Deluxe

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

A window with a view of a cityscape, including buildings and trees.

Superior King Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk with a laptop, a bedside table with books, a telephone, and a painting on the wall.

Standard Room, 2 Twin Beds

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a chair, a TV, and a window with a view.

Deluxe Room, 1 King Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds

A hotel room with two beds, a flat-screen TV, a painting, and a city view.

Triple Room, 3 Twin Beds

  • City view
  • Sleeps 5
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A window view of a residential area with buildings and a clear sky.

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior

A hotel room with a bed, a window with a view, a television, and a painting on the wall.

Superior

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Surabaya, PrimeBiz Hotel Surabaya is near the airport. Travelers who have shopping on the agenda can visit City of Tomorrow and Royal Plaza Surabaya. Al Akbar Mosque and Surabaya Town Square are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235

What's nearby

  • A city skyline at night with illuminated buildings, a river reflecting lights, and a shopping mall with visible signage.
    Pakuwon Mall
    15 min drive - 6.9 miles
  • Al Akbar Mosque
    18 min walk - 1.0 mile
  • Universitas Islam Negeri Sunan Ampel Surabaya
    5 min drive - 2.3 miles
  • Royal Plaza Surabaya
    11 min drive - 2.9 miles
  • Tunjungan Plaza
    15 min drive - 10.0 miles

Getting around

  • Surabaya Gubeng Station
    10 min drive
  • Jemursari Station
    17 min walk
  • Surabaya (SUB-Juanda)
    13 min drive

Restaurants

  • Rawon Pak Pangat
    13 min walk
  • Mang Kabayan Ketintang
    17 min walk
  • Pecel Nikmat
    4 min walk
  • Teman Setia
    2 min walk
  • Evie Deli
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 75,000 for adults and IDR 37,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately IDR 75000 for adults and IDR 37500 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is PrimeBiz Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at PrimeBiz Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PrimeBiz Hotel Surabaya?

Check-out is at noon.

Does PrimeBiz Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is PrimeBiz Hotel Surabaya located?

Situated near the airport, this spa hotel is 0.9 mi (1.4 km) from Al Akbar Mosque and within 3 mi (5 km) of City of Tomorrow and Royal Plaza Surabaya. Surabaya Town Square and Tunjungan Plaza are also within 6 mi (10 km). Jemursari Station is 17 minutes by foot and Kertomenanggal Station is 28 minutes.

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Reviews

PrimeBiz Hotel Surabaya Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel l, super comfortable and super friendly and helpful staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

sucijanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel sangat Bersih serta nyaman
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service
部屋もキレイだしスタッフにも問題はありませんが　　防音　との事で期待していたのですが隣の部屋の音や廊下での話し声、たまたま部屋の位置も悪く朝4時20分頃に流れるお祈りの声で起こされたりと騒音には多少問題有り 後　シャワーがホースタイプで良かったのですがお湯の温度調節が難しく時間も掛かる。 でも、悪いホテルではありません。
Stayed 13 nights in Jun 2024
Verified review

6/10 Okay

frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
価格が安いのに、十分綺麗だった。
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Suryani

Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent people and service

Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023