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New Grand Park Hotel

3.0 star property
The New Grand Park Hotel offers global cuisine at its Coffee Shop and versatile meeting spaces that spark creativity and productivity

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Photo gallery for New Grand Park Hotel

Superior Room | Desk, free WiFi, bed sheets - New Grand Park Hotel (Surabaya)
Free self parking - New Grand Park Hotel (Surabaya)
Breakfast, lunch, dinner served; international cuisine - New Grand Park Hotel (Surabaya)
Check-in/check-out kiosk - New Grand Park Hotel (Surabaya)
Meeting facility - New Grand Park Hotel (Surabaya)
Travelers find comfort at the New Grand Park Hotel. Enjoy international dishes at the Coffee Shop and shop at the mall. Business travelers value the conference center. Free WiFi, self-parking, and attentive service enhance the experience.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, free WiFi, bed sheets

Standard Double or Twin Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Desk, free WiFi, bed sheets

Deluxe Double or Twin Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Surabaya, New Grand Park Hotel is connected to a shopping center. Tunjungan Plaza and Pasar Atum Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Taman Bungkul and Korea Park. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. Visit our Surabaya travel guide
Map
Jl. Samudra 3-5, Surabaya, East Java, 60161

What's nearby

  • Pasar Atum Mall
    6 min walk - 0.4 miles
  • ITC Surabaya Mega Grosir
    6 min walk - 0.4 miles
  • Red Bridge
    9 min walk - 0.5 miles
  • Chinatown
    9 min walk - 0.5 miles
  • Ampel Mosque
    18 min walk - 1.0 mile

Getting around

  • Surabaya Kota Station
    4 min walk
  • Surabaya Pasar Turi Station
    6 min drive
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • Kartiko Jajan Pasar
    2 min walk
  • Depot Santong Cwie Kiauw Mie
    2 min walk
  • Warung Nasi Cumi-cumi (Ibu Atun)
    1 min walk
  • Cakue Peneleh
    2 min walk
  • Es Kacang Ijo Waspada
    1 min walk

About this property

New Grand Park Hotel

Hotel near Tunjungan Plaza
Consider a stay at New Grand Park Hotel and take advantage of a shopping mall on site, dry cleaning/laundry services, and a conference center. The on-site international cuisine restaurant, Coffee Shop, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Wedding services, 6 meeting rooms, and luggage storage
  • An elevator, a water dispenser, and a TV in the lobby
Room features
All 118 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Coffee Shop

Things to do

  • Shopping mall
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1973
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 200000.0
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000 per accommodation, per night
  • Administrative fee: IDR 50000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Facilities fee: IDR 50000 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Parties and events are allowed on site
Long-term renters welcome

We should mention

There is limited hot water on site
Clothing is optional at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

New Grand Park Hotel Surabaya
New Grand Park Hotel
New Grand Park Surabaya
New Grand Park
New Grand Park Hotel Surabaya, Java
New Grand Park Hotel Hotel
New Grand Park Hotel Surabaya
New Grand Park Hotel Hotel Surabaya

Frequently asked questions

Is New Grand Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at New Grand Park Hotel?

Check-in begins at noon.

What time is check-out at New Grand Park Hotel?

Check-out is at noon.

Where is New Grand Park Hotel located?

Located in the heart of Surabaya, this hotel is within a 10-minute walk of Pasar Atum Mall, ITC Surabaya Mega Grosir, and Kong Co Kong Tik Cun Ong Temple. Gereja Perawan Maria Tak Berdosa and Red Bridge are also within 15 minutes. Surabaya Kota Station is only a 4-minute walk and Surabaya Pasar Turi Station is 24 minutes.

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Reviews

New Grand Park Hotel Reviews

5.0

6.0

Cleanliness

8.0

Location

6.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified

2/10 Terrible

Torben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent.
Stayed 1 night in Apr 2026
Verified

8/10 Good

TIN TJUN

Liked: Cleanliness, staff & service

購物飲食很好，方便。

家庭出行比較好，購物放便，旁邊有一個大型購物商場，有美食廣場有很多美食，飲食很方便。滿意度高。