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Mercure Surabaya Manyar

3.0 star property
Hotel in Surabaya with a 24-hour front desk and a coffee shop

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Photo gallery for Mercure Surabaya Manyar

Exterior
1 bedroom, premium bedding, minibar, in-room safe
Exterior
Executive Suite, 1 Queen Bed with Sofa bed | Living area | Flat-screen TV
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Twin Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Twin Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 1 Double Bed

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Exterior

Four Points by Sheraton Surabaya, Tunjungan Plaza

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9.4 out of 10, Exceptional, 280 reviews
Four Points by Sheraton Surabaya, Tunjungan Plaza

About the neighborhood

Map
Jl. Manyar Kertoarjo No. 44, Mulyorejo, Surabaya, East Java, 60116

What's nearby

  • Galaxy Mall - 20 min walk - 1.1 miles
  • Grand City Surabaya - 4 min drive - 2.1 miles
  • Surabaya Plaza Shopping Mall - 4 min drive - 2.1 miles
  • Airlangga University - 4 min drive - 1.9 miles
  • Tunjungan Plaza - 5 min drive - 2.9 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Gubeng Station - 12 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬3 min walk
  • ‪Layar Seafood - ‬1 min walk
  • ‪Madame Chang - ‬3 min walk
  • ‪Ayam Bakar Prima Rasa - ‬3 min walk
  • ‪Ayam Goreng Asli Pemuda - ‬1 min walk

About this property

Mercure Surabaya Manyar

Hotel near Tunjungan Plaza
Consider a stay at Mercure Surabaya Manyar and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a 24-hour front desk
  • An elevator, concierge services, and a porter/bellhop
Room features
All 90 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: IDR 106,480 for adults and IDR 53,240 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately IDR 106480 for adults and IDR 53240 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Surabaya Manyar Hotel
Mercure Surabaya Manyar SURABAYA
Mercure Surabaya Manyar Hotel SURABAYA

Frequently asked questions

Is Mercure Surabaya Manyar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Surabaya Manyar?

Self parking is free at this property.

What time is check-in at Mercure Surabaya Manyar?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Surabaya Manyar?

Check-out is at noon.

Where is Mercure Surabaya Manyar located?

Situated in Surabaya, this hotel is within 2 mi (3 km) of Galaxy Mall, Rumah Sakit Umum Daerah Dr. Soetomo, and Airlangga University. Sepuluh November Institute of Technology and Submarine Monument are also within 3 mi (5 km).

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Mercure Surabaya Manyar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

good breakfast
Stayed 1 night in Sep 2024

10/10

Very good
Stayed 4 nights in Dec 2024

8/10

good staff
Stayed 2 nights in Jul 2024

10/10

Nice, clean, located at the center of city, staff are friendly and trustworthy, left my watch in the room when check out but it is safely returned
Stayed 1 night in Nov 2023

10/10

Nice and clean hotel. Staff is very friendly and helpful. There are many restaurants and supermarket nearby within walking distance. The only issue we have was that they provide drinking water in refiilable pitcher in the rooms.
Stayed 2 nights in Jun 2023

2/10

The Hotel needs to be updated, its old and in bad maintained situation
Stayed 2 nights in Jul 2024

6/10

I don’t like only the towel is too old and discoloured( not white) anymore.
Stayed 1 night in Nov 2024

10/10

Stayed 2 nights in Nov 2024

10/10

Stayed 5 nights in Jul 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Feb 2024

10/10

Stayed 2 nights in Feb 2023