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Maumu Hotel and Lounge

2.5 star property
Travelers find the perfect balance of urban convenience and entertainment at this vibrant hotel in the heart of the business district

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Photo gallery for Maumu Hotel and Lounge

Lobby - Maumu Hotel and Lounge (Surabaya)
Exterior - Maumu Hotel and Lounge (Surabaya)
Minibar, in-room safe, free WiFi - Maumu Hotel and Lounge (Surabaya)
Dining - Maumu Hotel and Lounge (Surabaya)
Lobby - Maumu Hotel and Lounge (Surabaya)
Maumu Hotel and Lounge, in the business district, offers practical amenities for busy travelers. Guests appreciate dry cleaning, laundry services, an on-site restaurant, and free in-room WiFi. After meetings, enjoy karaoke and unwind with free newspapers.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free WiFi

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Bathroom

Junior Suite

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, free WiFi

Executive Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Surabaya Center, a neighborhood in Surabaya, Maumu Hotel and Lounge is in the entertainment district. Tunjungan Plaza and Grand City Surabaya are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Korea Park and Taman Bungkul. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. Visit our Surabaya travel guide
Map
JL.Walikota Mustajab No.29-31, Surabaya, East Java, 60272

What's nearby

  • Grand City Surabaya
    9 min walk - 0.5 miles
  • World Trade Centre
    9 min walk - 0.5 miles
  • Surabaya Plaza Shopping Mall
    11 min walk - 0.6 miles
  • Tunjungan Plaza
    11 min walk - 0.6 miles
  • Submarine Monument
    14 min walk - 0.7 miles

Getting around

  • Margorejo Station
    7 min drive
  • Surabaya Gubeng Station
    18 min walk
  • Surabaya (SUB-Juanda)
    40 min drive

Restaurants

  • Sate Klopo Ondomohen Ibu Asih
    1 min walk
  • Nasi Pecel Madiun Mbak Nina
    1 min walk
  • Depot Tanjung Api
    1 min walk
  • Depot Mie 168
    1 min walk
  • Nasi Goreng Jawa Ondomohen
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (surcharge)

Food and drink

  • Daily continental breakfast available for a fee
  • A restaurant

Things to do

  • Karaoke

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting room

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 17 years old are not permitted at this adults-only property

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Maumu Hotel and Lounge?

Check-in end time: anytime.

What time is check-out at Maumu Hotel and Lounge?

Check-out is at noon.

Where is Maumu Hotel and Lounge located?

Located in Surabaya Center, this hotel is within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Taman Hiburan Rakyat and Grahadi are also within 10 minutes. Surabaya Gubeng Station is 18 minutes by foot and Surabaya Pasar Turi Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Maumu Hotel and Lounge Reviews

7.2

Good

7.8

Cleanliness

6.8

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 14 out of 29 reviews
Rating 6 - Okay. 8 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified

6/10 Okay

Verified traveler

杜撰なフロント

ホテルの設備、環境等はともかく、ホテル側のチェックイン時の対応には唖然とした。時間が掛かり、挙句にすでに2部屋予約、支払も完済しているにもかかわらず、1部屋しか予約されていないと言う。しかもＨｏｔｅｌ．ｃｏｍさんから1部屋キャンセルの連絡があったーーと言い張る。確認書を見せたが話にならない。Ｈｏｔｅｌ．ｃｏｍさんに連絡して話をつけてもらった。原因はホテル側のミスコンタクトだったそうな。気分が悪かった。
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

ben

Disliked: Cleanliness

Average accommodation

Average
Stayed 3 nights in Oct 2017
Verified

4/10 Poor

Rudy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away from this one

Air condition not working properly in our rooms, changed rooms twice as well as the floor’s lobby and the lounge (8th floor). Small refrigerator not working as well, room cleanliness also poor. The breakfast quality and selections is terrible. The only positive was friendly staff. Stay away from this one!!!
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Gérard

Liked: Cleanliness, property conditions & facilities

Pratique et pas cher

Tout à fait pratique si on a besoin d'aller dans cette partie de Surabaya. Grandes chambres, bonne literie, douche un peu exiguë. Lounge sur le toit agréable. Petit déjeuner indonésien....il y a des toasts tout de même. Dîner très correct.
Verified

8/10 Good

Gérard

Liked: Cleanliness, property conditions & facilities

No thrills but adequate.

As usual, no thrills, large room, no noise. Nice bed, however lighting should be improved. good top of the roof lounge... Food OK adequate for western people not so adequate at breakfast. Western persons are very scarce anyhow. Should be recommended however if needed to be in this area
Verified

8/10 Good

Glody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel di pusat kota Surabaya

Receptionist terletak di lantai 5, Restoran dan Cafe terletak di lantai 8 (Rooftoop). mempunyai fasilitas Karaoke keluarga di lantai 2. (+) Kamar luas, lengkap dengan lemari pakaian yang besar dan meja TV yang panjang. Terdapat kulkas dan ketel elektrik untuk membuat teh dan kopi. Kasur yang besar dan nyaman. Lokasi yang strategis, dekat dengan balai kota, taman kota, museum Kapal Selam dan pusat-pusat perbelanjaan (Grand City Mall, Tunjungan Plaza, Plaza Surabaya), dekat dengan kuliner legendaris, sate klopo ondomohen dan ice cream Zangrandi. (-) Interior kamar sudah tidak up to date lagi, penerangan agak remang-remang, suasana kamar mandi juga tidak up to date dan air panas tidak lancar (apalagi bila digunakan pada waktu Subuh/pagi buta)
Verified

6/10 Okay

HIROAKI

Liked: Cleanliness, property conditions & facilities

ショッピングモール徒歩圏内で申し分なし☆

概ね清潔にされてるという印象。カードキーで部屋もスタイリッシュ。ランドリーサービス有り。最上階（８階？）のバーフロアは広々としていてソファ席もあり街を見渡せるのでお勧め。朝食もこのフロアー。お国柄なのか、朝食ビュッフェにもう少しレパートリーが欲しかった。
Verified

8/10 Good

Haimanti Banerji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with big windows, location - very close from two malls, KFC, Mcdonalds.
Verified

6/10 Okay

steph

Liked: Room comfort

Nice rooms

Tv in English & v comfortable bed. Bathroom could have been cleaner & drains in sink/shower clogged. No employees speak much English. Lounge/bar desolate,smokey,& with no beer or espressos,etc. breakfast is all meat w 1 rice dish. Taxis easy to find by hotel
Verified

8/10 Good

Nesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

budget hotel nice for 1 night

Good for 1 night, far from almost everything. But close to grand city mall.
Verified

2/10 Terrible

Dess

Disliked: Cleanliness, property conditions & facilities, room comfort

so dissapointing

The room is horrible.They were very dishonest. I had booked a non-smoking room and kept giving me a smoking room. I had to moved rooms about 4 times and still ended up with a smoking room. They sprayed the room and hid the ash tray eventually, but there were marks of cigarettes being put out on the table. Towels are dirty. The bed sheets and covers are dirty. Hot and cold waters weren't running properly. Breakfast was below average. Such a disappointment, it's a new hotel, but they don't take care of it.
Verified

4/10 Poor

Mfairy

Disliked: Staff & service, property conditions & facilities, room comfort

Kamar oke

Tidak seperti yang diharapkan tapi untungnya kamar bersih
Verified

8/10 Good

vincent

Liked: Cleanliness, property conditions & facilities, room comfort

Bon hotel de passage

Hotel propre et avec chambres confortables. Petit déjeuné minimaliste mais situé sur une terrasse "lounge" tres sympatique.
Verified

4/10 Poor

leo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Slecht foto,s.

Het hotel lijkt in geen enkel opzicht in wat ze laten zien op het internet de kamers zijn donker geen uitzicht of dag licht het personeel is daar integen erg vriendelijk en hulpzaam en doet wat ze kunnen maar zou het zeker niet aanbevelen aan anderen
Verified

6/10 Okay

d

Liked: Property conditions & facilities
Disliked: Staff & service

So so sevice

war ok, mit so so service
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

Very nice hotel with an excellent service, price, location
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

It was a bit disconcerting to be dropped off at a ground floor parking lot. The hotel was on floor 5 and the lift took you straight there. The staff were so friendly and helpful. One even spoke Spanish, which was good. The room was great, the breakfast room was also great with good views. Plenty of hawker's stalls around to eat. Not really near anything, but nothing is.
Verified

8/10 Good

GM86

Liked: Cleanliness, property conditions & facilities

Vraiment très bien pour le prix

Hotel refait à neuf, silencieux, très bonne literie, excellent restaurant (le lounge, sur le toit est super le soir) sauf pour le petit déjeuner qui est vraiment basique et seulement indonésien. Très commode d'accès depuis l'aéroport, toujours un taxi dans le parking, il ne faut pas être surpris en arrivant : on entre dans un parking au RDC, l'hôtel est au dessus. Les deux ascenseurs sont là, il y a même toujours du personnel, on se sent vraiment en sécurité.Quelques difficultés tout de même : le personnel à la réception ne parle pas anglais, (au lounge, si) il n'y a pas de lumière en tête de lit (je ne sais pas si c'était seulement ma chambre ou si c'est toutes ? alors que l'éclairage est très bien, assez puissant mais pas éblouissant. Autre chose : au bureau il n'y a qu'un pouf, pas de chaise... dommage si on veut travailler c'est peu confortable, mais, bon ça va. Tout cela pour un prix défiant toute concurrence !
Verified

6/10 Okay

sukarn4

lokasi strategis

tidak ada fasilitas kolam renang, fasilitas olahraga
Verified

8/10 Good

Maumu OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bagus dan Cheep charge

Puas atas pelayanan anda, tks
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus dan bersih ratesnya pun berpatutan..kekalkan ratesnya.
Verified

8/10 Good

toshiba

Liked: Cleanliness
cukup puas, masakan tdk sesuai dengan selera kami
Verified

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, room comfort

Good budget hotel for couples

Very friendly and helpful staff. Definitely recommended for couple on tourist visit to Surabaya. Very close to business center and some key tourist attractions.
Verified

8/10 Good

HAMIMAH

Liked: Cleanliness, property conditions & facilities, room comfort
Verified

6/10 Okay

Anggiat Maju

Disliked: Staff & service, property conditions & facilities