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Kokoon Hotel Surabaya

3.0 star property
Hotel in Surabaya with a fitness center and a 24-hour front desk

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Photo gallery for Kokoon Hotel Surabaya

Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Reception
Breakfast, lunch and dinner served
Superior Twin Room (Plus) | Desk, laptop workspace, soundproofing, free WiFi
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room (Plus)

Superior Twin Room (Plus) | Desk, laptop workspace, soundproofing, free WiFi

Superior Twin Room (Plus)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, soundproofing, free WiFi

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Cable channels
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Desk, laptop workspace, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Free bottled water
Electric kettle
Coffee/tea maker
Cable channels
Wardrobe or closet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View | Desk, laptop workspace, soundproofing, free WiFi

Superior Room, 1 King Bed, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Shower, slippers, towels, soap

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Electric kettle
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Room amenity

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Free bottled water
Electric kettle
Coffee/tea maker
Cable channels
Wardrobe or closet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
JALAN SLOMPRETAN NO. 26, Surabaya, SURABAYA, 60161

What's nearby

  • Chinatown - 10 min walk - 0.6 miles
  • Ampel Mosque - 19 min walk - 1.0 mile
  • Tunjungan Plaza - 3 min drive - 2.0 miles
  • Grand City Surabaya - 5 min drive - 2.8 miles
  • Surabaya Plaza Shopping Mall - 5 min drive - 2.8 miles

Getting around

  • Surabaya Kota Station - 5 min walk
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 46 min drive

Restaurants

  • ‪Cakue Peneleh - ‬6 min walk
  • ‪Black Kawa Coffee - ‬6 min walk
  • ‪Depot Santong Cwie Kiauw Mie - ‬10 min walk
  • ‪Kartiko Jajan Pasar - ‬10 min walk
  • ‪Lontong Mie Ny. Marlia - ‬10 min walk

About this property

Kokoon Hotel Surabaya

Hotel near Tunjungan Plaza
Consider a stay at Kokoon Hotel Surabaya and take advantage of a terrace, dry cleaning/laundry services, and a gym. Treat yourself to a massage or other spa services. The on-site restaurant, The Arch Bistro, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and concierge services
  • A 24-hour front desk, a banquet hall, and 2 meeting rooms
Room features
All 87 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Showers and shampoo
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A restaurant

Restaurants on site

  • The Arch Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kokoon Hotel Surabaya Hotel
Kokoon Hotel Surabaya Surabaya
Kokoon Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Kokoon Hotel Surabaya have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Kokoon Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kokoon Hotel Surabaya?

Self parking is free at this property.

What time is check-in at Kokoon Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kokoon Hotel Surabaya?

Check-out is at noon.

Where is Kokoon Hotel Surabaya located?

Situated in the historical district, this hotel is within a 10-minute walk of Pasar Atum Mall, Kong Co Kong Tik Cun Ong Temple, and Gereja Perawan Maria Tak Berdosa. Red Bridge and ITC Surabaya Mega Grosir are also within 10 minutes. Surabaya Kota Station is only a 5-minute walk and Surabaya Pasar Turi Station is 20 minutes.

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Kokoon Hotel Surabaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the bed was comfortable, and the room was very clean.
Stayed 8 nights in Sep 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a dirty industrial area with limited dining. No refrig in the room. No hot water for the shower. Nice staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price. Location is a bit far from center and sites except the independence monument, so had to take a Grab to get anywhere. A fridge would be nice. Not many dining options nearby but hotel has a restaurant and the food was good.
Stayed 2 nights in May 2023

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast had good variety and it was good. The bed sheets had some small stains but the room was overall clean. Shower gel was very limited, not enough. The area was very quiet with extremely limited options for dinner nearby.
Stayed 1 night in Apr 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite nice. However, the air-conditioning was insufficient for the heat outside. Air conditioning systems in this country are inadequate for the environment, at least in comparison to USA, if we stayed longer, we would’ve purchased a fan, which I think would’ve made it much nicer.
Stayed 3 nights in Mar 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Othman

Liked: Staff & service, property conditions & facilities, room comfort
I like the concept & decor of the hotel. Room is simple yet functional
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel
Stayed 1 night in Oct 2022

8/10 Good

frederic

Liked: Staff & service, amenities, property conditions & facilities
Bon hôtel avec décor très original et de bon goût - années 1970 Chambre très spacieuse Grande piscine Rien à voir autour
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy hotel complete with all basic facilities. The restaurant served very good food and the staff are very helpful and courteous. Our room was quite big and the bed was very comfortable.
Stayed 4 nights in Aug 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Gin Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL & BEST SERVICE

I like the Hotel location, it is silence in the night. Hotels facilities are all very well maintain. Hotel service is the best ever. Specially for the staff named Ms.Mega, she serve both me and colleague very well from Dining hall to front desk. Her friendly attitude, polite and patient impress both us a lot.
Stayed 1 night in Jun 2019