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The Southern Hotel Surabaya

3.5 star property
Hotel connected to a shopping center in Surabaya with free valet parking

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Photo gallery for The Southern Hotel Surabaya

Interior
Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace
Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Washer/dryer
Separate bedroom
Rainfall showerhead
Bidet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Free minibar items
LED TV
Washer/dryer
Separate bedroom
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Washer/dryer
Separate bedroom
Rainfall showerhead
Bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Free minibar items
LED TV
Washer/dryer
Separate bedroom
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Double Bed

Lobby

Deluxe Room Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double

1 bedroom, in-room safe, desk, laptop workspace

Superior Double

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237

What's nearby

  • Royal Plaza Surabaya - 3 min drive - 1.7 miles
  • Surabaya Zoo - 4 min drive - 2.6 miles
  • Petra Christian University - 5 min drive - 1.5 miles
  • Surabaya Plaza Shopping Mall - 8 min drive - 5.1 miles
  • Tunjungan Plaza - 9 min drive - 5.5 miles

Getting around

  • Jemursari Station - 5 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 24 min drive

Restaurants

  • ‪Rumah Makan Sriwedari - ‬4 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk
  • ‪Cahaya Timur Bakmi & Kopi - ‬6 min walk
  • ‪Ikan Bakar Cianjur - ‬4 min walk
  • ‪Fusia - ‬3 min walk

About this property

The Southern Hotel Surabaya

Hotel near Tunjungan Plaza
You can look forward to a poolside bar, a playground, and dry cleaning/laundry services at The Southern Hotel Surabaya. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Streats, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and a banquet hall
Room features
All 132 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 102,850 for adults and IDR 65,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • J Lounge
  • Streats
  • Woot

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Free babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility

More

  • 11 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 250000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 102850 for adults and IDR 65000 for children
  • Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
The Southern Surabaya Surabaya
Ibis Styles Surabaya Jemursari
The Southern Hotel Surabaya Hotel
The Southern Hotel Surabaya Surabaya
The Southern Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does The Southern Hotel Surabaya have a pool?

Yes, this property has an outdoor pool.

Is The Southern Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Southern Hotel Surabaya?

Self parking and valet parking are free at this property.

What time is check-in at The Southern Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at The Southern Hotel Surabaya?

Check-out is at noon.

Does The Southern Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Southern Hotel Surabaya located?

Situated near the airport, this hotel is 0.9 mi (1.4 km) from Universitas Islam Negeri Sunan Ampel Surabaya and within 3 mi (5 km) of Royal Plaza Surabaya and Petra Christian University. Surabaya Zoo and City of Tomorrow are also within 3 mi (5 km). Jemursari Station is 24 minutes by foot and Margorejo Station is 25 minutes.

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The Southern Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 78 reviews
Rating 8 - Good. 35 out of 78 reviews
Rating 6 - Okay. 8 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Stayed 2 nights in Jul 2022

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Nov 2024

2/10

Stayed 7 nights in Aug 2024

8/10

Stayed 2 nights in Dec 2023

10/10

Stayed 1 night in Oct 2023

8/10

The buffet breakfast is a little bit pricey.
Stayed 1 night in Sep 2022

10/10

Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
Stayed 1 night in Apr 2021

10/10

Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Stayed 1 night in Dec 2020

10/10

Stayed 1 night in Nov 2020

8/10

Stayed 1 night in Jan 2020

10/10

Stayed 2 nights in Nov 2019

8/10

near the restaurant and shops
Stayed 1 night in Oct 2019

10/10

Everything was good.
Stayed 1 night in Aug 2019

8/10

All are in good condition in average.
Stayed 3 nights in Jul 2019

8/10

The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
Stayed 3 nights in Jul 2019

8/10

The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Stayed 3 nights in Jul 2019

10/10

it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
Stayed 1 night in Jun 2019

8/10

Stayed 1 night in Apr 2019

10/10

Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Stayed 1 night in Mar 2019

10/10

Stayed 1 night in Feb 2019

10/10

Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya.
Stayed 1 night in Feb 2019

10/10

Kamarnya cukup luas dan bersih. Hanya lampu mejanya mati. Pilihan sarapan cukup bervariasi dan enak. Tapi kopinya kurang enak karena pakai yang instant dari vending machine.
Stayed 6 nights in Jan 2019

8/10

Stayed 4 nights in Jan 2019

10/10

Mooi en leuk hotel, goed service met vriendelijke personeels.
Stayed 2 nights in Dec 2018