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Grand Swiss-Belhotel Darmo

4.0 star property
Hotel with a full-service spa, near Tunjungan Plaza

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Photo gallery for Grand Swiss-Belhotel Darmo

1 bedroom, in-room safe, free WiFi
Reception
Indoor pool, outdoor pool
Front of property
Grand Double Room | Living room | 42-inch Smart TV with cable channels, pay movies

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

1 bedroom, in-room safe, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
Cable channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, in-room safe, free WiFi

Executive Double Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

1 bedroom, in-room safe, free WiFi

Grand Double Room

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
  • 94 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Double Room

1 bedroom, in-room safe, free WiFi

Business Double Room

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Shower/tub combination
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, in-room safe, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Room

1 bedroom, in-room safe, free WiFi

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Room

1 bedroom, in-room safe, free WiFi

Business Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite Room

1 bedroom, in-room safe, free WiFi

Grand Suite Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 King Futons

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About the neighborhood

Map
21 Jl. Bintoro, Surabaya, Jawa Timur, 60264

What's nearby

  • Surabaya Zoo - 12 min walk - 0.7 miles
  • Royal Plaza Surabaya - 3 min drive - 1.7 miles
  • Surabaya Plaza Shopping Mall - 4 min drive - 2.0 miles
  • Grand City Surabaya - 4 min drive - 2.4 miles
  • Tunjungan Plaza - 4 min drive - 2.3 miles

Getting around

  • Surabaya Gubeng Station - 11 min drive
  • Ngagel Station - 20 min walk
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Warung Bebek Mbak Roh - ‬5 min walk
  • ‪Pizza Place - ‬4 min walk
  • ‪Warung Asli Suroboyoan "Cak Mis - ‬3 min walk
  • ‪Ka Soh Chinese Restaurant - ‬2 min walk
  • ‪Coffee Cafe - ‬3 min walk

About this property

Grand Swiss-Belhotel Darmo

Upscale hotel near Tunjungan Plaza
Consider a stay at Grand Swiss-Belhotel Darmo and take advantage of a rooftop terrace, a coffee shop/cafe, and a bar. Treat yourself to a massage at Sangawan Spa, the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • ATM/banking services, an elevator, and concierge services
Room features
All 227 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch Smart TVs with cable channels
  • Daily housekeeping and electrical adapters/chargers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 225,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Pay movies

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000 per accommodation, per stay
  • Airport shuttle transfer per adult: IDR 450000 (one-way)
  • Airport shuttle transfer per child: IDR 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 225000 per person
  • Airport shuttle fee: IDR 480000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 480000 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Swiss Belhotel Darmo
Swiss Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel
Grand Swiss-Belhotel Darmo Surabaya
Grand Swiss-Belhotel Darmo Hotel Surabaya

Frequently asked questions

Does Grand Swiss-Belhotel Darmo have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Grand Swiss-Belhotel Darmo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Swiss-Belhotel Darmo?

Self parking is free at this property.

What time is check-in at Grand Swiss-Belhotel Darmo?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Swiss-Belhotel Darmo?

Check-out is at noon.

Does Grand Swiss-Belhotel Darmo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 480000 per vehicle applies.

Where is Grand Swiss-Belhotel Darmo located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Korea Park, Taman Bungkul, and House of Sampoerna. Surabaya Zoo and Lapangan Thor Stadium are also within 15 minutes. Ngagel Station is 20 minutes by foot and Wonokromo Station is 29 minutes.

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Grand Swiss-Belhotel Darmo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

I love all design of the hotel, simple and feels comfortable staying 🙂
Stayed 2 nights in May 2024

10/10

I loved the free upgrade to the suite. It was very spacious.
Stayed 1 night in Jun 2024

8/10

Main reason to book this hotel is its pretty new& clean, staffs are very friendly & helpful, bed is very comfortable, breakfast have lots of variety to choose from. The only drawback is check-in process very slow (the front deck personnel lack of experience)
Stayed 1 night in Jun 2024

10/10

Got interconnecting King & Deluxe Rooms for my family. Deserving of a 5star for the price point. Rooms and toilets were modern and clean, beds/pillows comfortable, just 10mins drive from the big Tunjungan Mall, Service staff attentive and polite. They went out of their way to search up massage parlours that we can go to since it is not available at hotel. Breakfast spread was good too. Our only grouse is that almost the whole bathroom gets wet due to the open concept shower area. Will certainly be back when next in Surabaya.
Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Feb 2025

6/10

Generally excellent but one of the reading lights didn't work. Nor did the tv have any provision beyond subscription services.
Stayed 2 nights in Jul 2024

10/10

Stayed 2 nights in Mar 2024