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Grand Inna Tunjungan Hotel Surabaya

Property class: 4

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Photo gallery for Grand Inna Tunjungan Hotel Surabaya

A spacious lobby with a marble floor, a chandelier, a reception desk, and a staircase. - Grand Inna Tunjungan Hotel Surabaya (Surabaya)
A spacious restaurant with multiple dining areas, a buffet counter, and a variety of seating arrangements. - Grand Inna Tunjungan Hotel Surabaya (Surabaya)
A modern living room with a sofa, dining table set for four, and a flat-screen TV mounted on the wall. - Grand Inna Tunjungan Hotel Surabaya (Surabaya)
A hotel with a modern facade, multiple floors, and a prominent entrance with a red awning. - Grand Inna Tunjungan Hotel Surabaya (Surabaya)
A banquet hall with round tables, white chairs, and a patterned carpet. - Grand Inna Tunjungan Hotel Surabaya (Surabaya)
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Grand Inna Tunjungan Hotel Surabaya. Indulge in reflexology, a facial, and a body scrub at the onsite spa. Be sure to enjoy a meal at Palapa Coffee Shop, the on-site coffee shop. Stay connected with free WiFi in public areas, and guests can find other amenities such as a gym and a hot tub.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, chairs, a TV, and a window with curtains.

Superior Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Room

A hotel room with a large bed, a wooden nightstand, a chair, a small table with a plant, and a red accent wall.

Suite Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, a TV mounted on the wall, and a window with curtains.

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a television, and a small table.

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a chair, a small table with a vase, and a TV mounted on the wall.

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Surabaya Center, a neighborhood in Surabaya, Grand Inna Tunjungan Hotel Surabaya is in a shopping district and near a train station. Korea Park and Taman Bungkul reflect the area's natural beauty and area attractions include Atlantis Land Surabaya and Ciputra Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. Visit our Surabaya travel guide
Map
Jl. Gubernur Suryo 1-3, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza
    1 min walk - 0.1 miles
  • Grahadi
    3 min walk - 0.2 miles
  • Surabaya Plaza Shopping Mall
    11 min walk - 0.6 miles
  • Grand City Surabaya
    17 min walk - 0.9 miles
  • BG Junction
    18 min walk - 1.0 mile

Getting around

  • Ngagel Station
    5 min drive
  • Surabaya Gubeng Station
    13 min drive
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • Kedai Pak Rudy
    4 min walk
  • Ikan Bakar Djimbaran
    2 min walk
  • Nasi goreng CK
    2 min walk
  • Waroeng Toendjoengan
    2 min walk
  • Soto Ceker Ayam P.Budi
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 145,000 for adults and IDR 72,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Terrace Simpang
  • Palapa Coffee Shop
  • Pojok Simpang

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 17

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 425000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 145000 for adults and IDR 72500 for children
  • Airport shuttle fee: IDR 200000 per vehicle (maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 425000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Grand Inna Tunjungan Hotel Surabaya have a pool?

Yes, this property has an outdoor pool.

Is Grand Inna Tunjungan Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Inna Tunjungan Hotel Surabaya?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Inna Tunjungan Hotel Surabaya?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Inna Tunjungan Hotel Surabaya provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Grand Inna Tunjungan Hotel Surabaya located?

Located in Surabaya Center, this spa hotel is within a 5-minute walk of Grahadi, Joko Dolog Statue, and Tunjungan Plaza. Surabaya Youth Center and Balai Pemuda are also within 10 minutes. Surabaya Gubeng Station is 23 minutes by foot and Surabaya Pasar Turi Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Inna Tunjungan Hotel Surabaya Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 21 reviews
Rating 8 - Good. 14 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Was fine for the price, but the room had a mold smell, and the carpet was covered in stains. Was clean though and the bed was clean and super comfortable. Staff were very nice. Area around is okay, mall is nice, but not much around besides that.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

MOHD

Liked: Cleanliness, staff & service
All OK except for the furniture in the room which is kinnda old.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Theo

Liked: Cleanliness, staff & service, amenities
Erg gehorig van verkeer. Het gaat de gehele nacht maar door. Ontbijt was beperkt. Geen tomaten, kaas of ander Europees broodbeleg.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルに着いたのは　０時３０分ごろでした。対応はしっかりしていました
Stayed 1 night in Jul 2019
Verified review

8/10 Good

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien pour un hôtel urbain

hôtel bien situé pour le shopping ( jumbangan ) .le hall et le restaurant sont très jolis . la chambre étaient grande .( décoration pas très récente ). la wifi dans cette chambre une catastrophe
Stayed 5 nights in May 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room clean and new. near to the biggest shopping center in Surabaya.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel antigo com bonito Hall de recepção

Tranquila.
Verified review

8/10 Good

Rangga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lokasi Strategis Pusat Kota Surabaya

Kesan saya menginap di hotel ini sangat berkesan. Lokasinya dipusat kota surabaya dan dekat dengan Tunjungan Plaza. Stafnya ramah dan sangat membantu keperluan saya selama di hotel. Keren deh servicenya. kamarnya luas dan nyaman. Recommended banget kalau surabaya nginep di Inna Simpang.
Verified review

8/10 Good

Didi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel dengan lokasi strategis di dekat Tunjungan Plaza
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoon, centrale ligging

Schoon hotel, centrale ligging, restaurant en bar aanwezig.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

...

Menyenangkan
Verified review

10/10 Excellent

Heryawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mantap

Lokasi strategis '... ....... .......
Verified review

4/10 Poor

Travelbug

Liked: Cleanliness, room comfort

Very ordinary hotel but clean and inexpensive

The dining facilities are very poor with any western style food served cold (even things that are supposed to be hot!) Breakfast buffet extremely limited and on one occasion the "mixed fruit" was only watermelon. Staff are pleasant but not at all knowledgeable about tours or anything else one might enquire about. They speak very little English.
Verified review

8/10 Good

Yunarto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its excellent hotel n i prefer to stay.

i feel really comfort with the neighbourhood, cause the hotel is located near the biggest plaza in the city. It's also nice to stay in the room, like my own room in my house.
Verified review

8/10 Good

Widodo

Liked: Staff & service, property conditions & facilities, room comfort

honey moon 2

Benar-benar mengesankan...
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

離市中心很近 出差生活機能很方便 價格比OK
Verified review

6/10 Okay

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities

Une nuit, c'est bien.

Hotel de passage, correct mais sans plus, bine pour une nuit de transit à Surabaya. Accueil impersonnel, chambre datée et salle de bain humide. le petit déjeuner buffet est correct mais sans grande valeur ajoutée. Proche de la gare (avons fait le chemin à pied) mais la ville est un amas d'artères géantes... Attention, peu de choses autour pour dîner : soit des warongs peu engageants, soit un food court dans le mall en face - fermé à 21h00 quand nous sommes arrivés.
Verified review

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

MAKOTO

Disliked: Cleanliness