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Morazen Surabaya

4.0 star property
Travelers find a peaceful oasis in Surabaya with rejuvenating spa treatments and inviting pools for a refreshing escape from city exploration

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Photo gallery for Morazen Surabaya

Front of property - Morazen Surabaya (Surabaya)
Outdoor pool, open 6:00 AM to 8:00 PM, lifeguards on site - Morazen Surabaya (Surabaya)
Daily buffet breakfast for a fee - Morazen Surabaya (Surabaya)
Lobby - Morazen Surabaya (Surabaya)
Junior Suite King Bed, Non Smoking | Bathroom | Shower, free toiletries, slippers, towels - Morazen Surabaya (Surabaya)
Morazen Surabaya is a luxurious retreat in central Surabaya. Guests can enjoy the outdoor pool, arcade/game room, and delicious meals at Grandin restaurant. The attached winery and bar are perfect spots to unwind after a day of adventures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe King Bed Non Smoking

Deluxe King Bed Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe King Bed Non Smoking

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Bed Non-Smoking

Deluxe Twin Bed Non-Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Bed Non-Smoking

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Bed, Smoking

Executive King Bed, Smoking | Premium bedding, minibar, in-room safe, desk

Executive King Bed, Smoking

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive, King Bed, Non Smoking

Executive, King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive, King Bed, Non Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed, Non Smoking

Junior Suite King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed, Non Smoking

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite King Bed, Non Smoking

Royal Suite King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Royal Suite King Bed, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Bed , Non Smoking

Superior Twin Bed , Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Twin Bed , Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Smoking

Superior Twin Room, Smoking | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King - SMOKING

Deluxe King - SMOKING | Premium bedding, minibar, in-room safe, desk

Deluxe King - SMOKING

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin - SMOKING

Deluxe Twin - SMOKING | Premium bedding, minibar, in-room safe, desk

Deluxe Twin - SMOKING

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 Bedroom, Non Smoking, City View

Grand Room, 1 Bedroom, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Grand Room, 1 Bedroom, Non Smoking, City View

  • City view
  • 98 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Located in Surabaya Center, a neighborhood in Surabaya, Morazen Surabaya is near a metro station. Submarine Monument and Suramadu Bridge are notable landmarks, and travelers looking to shop may want to visit Surabaya Plaza Shopping Mall and Grand City Surabaya. Tunjungan Plaza and Royal Plaza Surabaya are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java, 60271

What's nearby

  • Surabaya Plaza Shopping Mall
    1 min walk - 0.1 miles
  • Submarine Monument
    3 min walk - 0.2 miles
  • Grand City Surabaya
    6 min walk - 0.4 miles
  • World Trade Centre
    8 min walk - 0.4 miles
  • Tunjungan Plaza
    15 min walk - 0.8 miles

Getting around

  • Margorejo Station
    6 min drive
  • Surabaya Gubeng Station
    11 min walk
  • Surabaya (SUB-Juanda)
    18 min drive

Restaurants

  • Restaurant Bodaeng Thai
    1 min walk
  • Kedai 27
    3 min walk
  • Bodaeng Thai
    1 min walk
  • McD Plaza Surabaya
    2 min walk
  • The Good Press And Co
    1 min walk

About this property

Morazen Surabaya

Upscale family-friendly hotel near Surabaya Plaza Shopping Mall
Located close to Submarine Monument and Grand City Surabaya, Morazen Surabaya provides an attached winery, a playground, and an arcade/game room. Indulge in a massage, reflexology, and aromatherapy at the onsite spa. The on-site restaurant, Grandin, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Massage treatment rooms, a banquet hall, and a front-desk safe
Room features
All 172 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Morazen Surabaya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 130,000 to 200,000 for adults and IDR 65,000 to 130,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Grandin

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 130000 to 200000 for adults, and IDR 65000 to 130000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Dafam Surabaya Hotel
Grand Dafam Hotel
Grand Dafam
Grand Dafam Surabaya Java
Grand Dafam Surabaya
Morazen Surabaya Hotel
Morazen Surabaya Surabaya
Morazen Surabaya Hotel Surabaya

Frequently asked questions

Does Morazen Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Morazen Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Morazen Surabaya?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Morazen Surabaya?

Check-out is at noon.

Does Morazen Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Are there all-inclusive benefits at Morazen Surabaya?

Some rate plans available at this property are all-inclusive.

Where is Morazen Surabaya located?

This family-friendly Surabaya hotel is located in the business district, just steps from Submarine Monument and Surabaya Plaza Shopping Mall. Grand City Surabaya and Tunjungan Plaza are also within 1 mi (2 km). Surabaya Gubeng Station is 11 minutes by foot.

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Reviews

Morazen Surabaya Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now.
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Eugene

Bug on breakfast plate. Sheets dirty. Front desk said Parking free but then charged on the way out of Parking Lot. Will not stay again.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv/movie channels were outdated.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Herru Oktav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon en netjes en behulpzaam personeel
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Jimmy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

perlu di traning etika kesopanan lg pegawai anda

Pelayanannya front office kurang memuaskan jutek, kurang sopan dan ga friendly
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a Great Stay

Had a one night stay so we didn’t get to use much of the amenities. But I got to say the bed was really comfortable. There was also a good spread for breakfast. Staff were helpful especially the traffic usher who always helped us to cross the road across to Circle K! Location was 5 mins away from the Gubeng Railway station so we managed to walk there to catch our 9am train.
Stayed 1 night in Mar 2020
Verified

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Surabaya

Great location for Surabaya Plaza and Train Station. Very nice clean hotel. All the staff very friendly and helpful,
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Close to shopping mall

Closed to shopping mall
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand dafam is a good place to stay, highly recommended......... bed and pillows are very comfortable
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay at grand dafam, great design, great room, great dining at 6th floor... But.. late check out only 30minutes, after 3 night stay... 😭😭
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Dominik Etienne

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Ariento

Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Edwin

Stayed 1 night in May 2020
Verified

8/10 Good

Soon Onn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Xiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Jan 2019