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Gatotkaca Hotels

2.0 star property

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Photo gallery for Gatotkaca Hotels

Exterior - Gatotkaca Hotels (Surabaya)
Restaurant - Gatotkaca Hotels (Surabaya)
Outdoor pool - Gatotkaca Hotels (Surabaya)
Basic Studio, Balcony, Bay View | Premium bedding, desk, laptop workspace, WiFi - Gatotkaca Hotels (Surabaya)
Business center - Gatotkaca Hotels (Surabaya)
Consider a stay at Gatotkaca Hotels and take advantage of a grocery/convenience store, an art gallery on site, and a shopping mall on site. Stay connected with in-room WiFi (surcharge), with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

View all photos for Basic Studio, Balcony, Bay View

Basic Studio, Balcony, Bay View | Premium bedding, desk, laptop workspace, WiFi

Basic Studio, Balcony, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 16
  • 1 Queen Bed

About the neighborhood

Located in Surabaya, Gatotkaca Hotels is connected to a shopping center. House of Sampoerna and Mpu Tantular Museum are cultural highlights, and travelers looking to shop may want to visit Tunjungan Plaza and Pakuwon Mall. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snowmobiling. Visit our Surabaya travel guide
Map
Jl. Puncak Indah Lontar, 2, Surabaya, Jawa Timur, 60123

What's nearby

  • Night view from cityscape and apartment in West Surabaya
    Pakuwon Mall
    1 min walk - 0.0 miles
  • Pakuwon Trade Center
    12 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall
    14 min drive - 8.6 miles
  • Tunjungan Plaza
    14 min drive - 8.8 miles
  • Airlangga University
    20 min drive - 11.5 miles

Getting around

  • Ngagel Station
    11 min drive
  • Tandes Station
    18 min drive
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • Wee Nam Kee Chicken Rice
    15 min walk
  • Djaman Doeloe
    1 min walk
  • KOI Thé
    14 min walk
  • Steak Hotel By Holycow
    14 min walk
  • Jong Java Indische Recipe
    14 min walk

About this property

Gatotkaca Hotels

Hotel connected to the convention center
Take advantage of a grocery/convenience store, an art gallery on site, and a shopping mall on site at Gatotkaca Hotels. Stay connected with in-room WiFi (surcharge), with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • Express check-out, an elevator, and a nature reserve
  • Secured bicycle storage, bicycle tour information, and coworking spaces
Room features
All guestrooms at Gatotkaca Hotels boast comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Kitchens with mini fridges, rice cookers, and ice makers
  • Separate dining areas, LED light bulbs, and freezers

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Property amenities

Internet

  • Available in all rooms: WiFi (IDR 1 per minute)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (IDR 1 per minute)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (IDR 1 per day)
  • Secured, covered valet parking on site (IDR 1,000,000 per day)
  • Limited onsite valet and self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • Ski storage
  • Snow sports gear

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchen
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cleaning supplies
  • Freezer
  • Ice maker
  • Kitchen
  • Mini-fridge
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of IDR 1000000 per pet, per day, plus a one-time cleaning fee of IDR 1 and a deposit of IDR 1000000 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 600000000 per accommodation, per stay
  • Club Card: IDR 1 per person, per night
  • Child's Club Card: IDR 1 per night, (up to 18 years old)
  • 1 percent destination fee will be charged
  • 1 percent cleaning fee will be charged (varies based on unit and length of stay)
  • Administrative fee: IDR 1 per person, per night
  • Bed sheets fee: IDR 1 per person, per night
  • Electricity fee: IDR 1 per person, per night
  • Gas fee: IDR 1 per person, per night
  • Heating fee: IDR 1 per person, per night
  • Management fee: IDR 1 per person, per night
  • Service fee: 1 percent
  • Utility fee: IDR 1 per person, per night
  • Resort fee: 1 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: IDR 1 per minute (rates may vary)
  • Fee for wireless internet in public areas: IDR 1 per minute (rates may vary)
  • Airport shuttle fee: IDR 300000 per person (one-way)
  • Covered self parking fee: IDR 1 per day (in/out privileges)
  • Covered valet parking fee: IDR 1000000 per day
  • Pet deposit: IDR 1000000 per day
  • Pet fee: IDR 1000000 per pet, per day plus IDR 1 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: IDR 475000 per day
  • Air conditioning fee: IDR 1 per day
  • Administrative fee: IDR 1 per day
  • Electricity fee: IDR 1 per day
  • Equipment fee: IDR 1 per day
  • Gas fee: IDR 1 per day
  • Heating fee: IDR 1 per day
  • Heated pool maintenance fee: IDR 1 per person per day
  • High chair fee: IDR 1 per day
  • Management fee: IDR 1 per day
  • Oil fee: IDR 1 per day
  • Pool fee: IDR 1 per person per day
  • Service fee: 1 percent
  • Spa fee: IDR 1 per person per day
  • Hot tub fee: IDR 1 per person per day
  • Towels fee: IDR 1 per person, per night (or guests may bring their own)
  • Water fee: IDR 1 per day
  • Facilities fee: IDR 1 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Does Gatotkaca Hotels have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Gatotkaca Hotels pet-friendly?

Yes, pets are allowed at this property. There's a deposit of IDR 1000000 per day and a fee of IDR 1000000 per pet, per day. A cleaning fee of IDR 1 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for IDR 1 per day. Valet parking is available for IDR 1000000 per day. Limited spots are available.

What time is check-in at Gatotkaca Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gatotkaca Hotels?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Gatotkaca Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per person applies.

Where is Gatotkaca Hotels located?

Situated near the airport, this hotel is within 1 mi (2 km) of Pakuwon Mall and Pakuwon Trade Center. Al-Akbar Mosque and Ciputra Golf Club are also within 6 mi (10 km).

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Reviews

Gatotkaca Hotels Reviews

2.0

2.0

Cleanliness

2.0

Amenities

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

Reviews

Verified

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
I'm sorry, but my booking experience with you was very bad. The hotel's address is incorrect. I spent more than an hour and a half searching for the address, and around 12 pm I entered the room. I stayed in the lobby for more than four hours, and I didn't find anyone at reception who spoke English. Everyone at reception kept telling me for three hours that the address was wrong . Even the customer service phone number was not answered. I received the correct address details at 11:30 pm .
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
Every thing was bad .
Stayed 1 night in Feb 2026