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G Suites Hotel by AMITHYA

Property class: 3.5

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Photo gallery for G Suites Hotel by AMITHYA

A restaurant with a green leafy ceiling, white tables, and a bar area with a variety of bottles and decorations. - G Suites Hotel by AMITHYA (Surabaya)
A modern hotel with a prominent sign, multiple floors, and illuminated balconies. - G Suites Hotel by AMITHYA (Surabaya)
A restaurant with tables, chairs, and a large TV screen. - G Suites Hotel by AMITHYA (Surabaya)
A modern lobby with a red seating area, a reception desk, and a large wall with motivational text. - G Suites Hotel by AMITHYA (Surabaya)
A person in a swimming pool with a cityscape in the background. - G Suites Hotel by AMITHYA (Surabaya)
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at G Suites Hotel by AMITHYA. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, G Lounge Kitchen and Bar, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Gallery

A modern hotel room with a bed, a desk, a chair, a TV, and a large mirror.

Junior Gallery

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Mid Gallery

A hotel room with two beds, a desk, a chair, a TV, and a cityscape view.

Mid Gallery

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Grand Gallery - Free Minibar

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a large window with curtains.

Grand Gallery - Free Minibar

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Surabaya Center, a neighborhood in Surabaya, G Suites Hotel by AMITHYA is in the entertainment district and near a train station. Submarine Monument and Balai Pemuda are local landmarks, and travelers looking to shop may want to visit Grand City Surabaya and Surabaya Plaza Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl. Raya Gubeng 43, Surabaya, East Java, 60281

What's nearby

  • Submarine Monument
    15 min walk - 0.8 miles
  • Surabaya Plaza Shopping Mall
    15 min walk - 0.8 miles
  • Grand City Surabaya
    18 min walk - 1.0 mile
  • Tunjungan Plaza
    4 min drive - 1.5 miles
  • Rumah Sakit Umum Daerah Dr. Soetomo
    4 min drive - 2.1 miles

Getting around

  • Margorejo Station
    6 min drive
  • Surabaya Gubeng Station
    18 min walk
  • Surabaya (SUB-Juanda)
    41 min drive

Restaurants

  • RM Ayam Goreng Ny. Suharti
    5 min walk
  • Warung Bu Kris
    12 min walk
  • Starbucks
    4 min walk
  • NAV
    5 min walk
  • Carnis
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free valet parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • G Lounge Kitchen and Bar

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 260000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does G Suites Hotel by AMITHYA have a pool?

Yes, this property has an indoor pool.

Is G Suites Hotel by AMITHYA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at G Suites Hotel by AMITHYA?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at G Suites Hotel by AMITHYA?

Check-out is at noon.

Does G Suites Hotel by AMITHYA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 260000 per vehicle applies.

Where is G Suites Hotel by AMITHYA located?

Located in Surabaya Center, this hotel is within a 15-minute walk of Sharp Bamboo Monument and Dyandra Convention Center Surabaya. Submarine Monument and Surabaya Plaza Shopping Mall are also within 1 mi (2 km). Surabaya Gubeng Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

G Suites Hotel by AMITHYA Reviews

7.8

Good

8.0

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 34 out of 137 reviews
Rating 8 - Good. 59 out of 137 reviews
Rating 6 - Okay. 33 out of 137 reviews
Rating 4 - Poor. 8 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Semua baik dan bagus Dari fasilitas, ruangan bersih
Stayed 6 nights in Jul 2019
Verified review

8/10 Good

Mathieu

Liked: Cleanliness, staff & service

Bien

Très bien pour une nuit de passage
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Prasetyanti

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

For a simple check in, we had to wait quite long. Then the water inside the room is brown and small flow, the heater does work even work too much so that we had to take a shower with the water like coming from hell (too much hot water). The temperature of the water couldn't be adjusted to normal temperature. Even if the location is good, I think there are still other better budget decent hotels at the same location. I will not come back here next time.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

I Ketut

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel nyaman dg kamar sempit

Kalau untuk sendiri nginap cukup nyaman, tapi kalau bersama keluarga kurang cocok Krn kamar sempit, parkiran terbatas, makanan standar...
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the location and minibar. hard to find a room with minibar nowadays.
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Could be better

The members of staff were polite and accommodating, however - check in was delayed because room wasn't ready at 4pm - requested for a non smoking room but wasn't available - given a suite on the 10th floor, right below the pool/jacuzzi level. We could hear banging and clingking sounds from the ceiling from our bed. - air conditioning wasn't working. Went down to ask for a change of rooms but none available. Sweat whole night despite their technician's best efforts - given a change of room the next day, non smoking level. Air conditioning was blowing hot air. We tried to off/on, remove key card etc. The room phone wasn't working for us to call reception so had to go down again. - technician fixed the ac But by then, our faith in this hotel had diminished. Oh ya.. random school kids had an event over the weekend and hung around the lobby and room corridors at night. Maybe this doesn't happen all the time.. Just our luck. But it didn't help.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lumayan

Lumayan
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Stayed 3 nights in Feb 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very Good. Staff very helpful
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Adeline

Pleasant hotel but not near to any Malls/eateries.

No tourist map provided by the hotel. Therefore one has to go anywhere by taxis. Traffic was horrendous. No system. Cars still passed at Traffic red light! I was nearly knocked crossing the road in front of the hotel!! My case was not as a tourist there but a diverted one due to the closure of airport in Bali re the eruption of Mt Agung! I had to spend 2.5 days in Surabaya before I could fly back via Malaysia! I won't rate it as a nice stay in Surabaya.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

This is just a typical big hotel but the staff here helped me so much since I was travelling alone. The rooms were quiet and comfortable and clean.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Fadly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort

just an Ok hotel

This is a relatively new hotel but the overall condition is what you pay for. Its not very well kept and cleanness could be much better.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Central location. Close to cafes and restaurants. Highly recommended. Big rooms and very clean and modern. Like 5 star hotel at 3 star prices. Very clean and they have an amazing funky bar and cafe. Great gym, parking and swimming pool also provided.
Verified review

2/10 Terrible

Benjamin

Liked: Cleanliness
Disliked: Room comfort

Paradise for chainsmokers (at your own risk)

Terrible stay in which I ordered a double bed and they allowed themselves to be overbooked. Staff gave me a double bed smoking room which I flatly refused and she lied to me it's not a smoking room. Went into room and there was the heavy smell of deodorant smell to musk it. 15 mins later smoke smell came back and my sinus became really bad. Went down to complain and they gave me a suite room whcih smelt even worst. Finally I was forced to settle on a twin bed room in which I have no use for. Terrible hotel.
Verified review

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel, great rooftop bar

It was a lovely hotel, rooms slightly on the small side, friendly staff. But English not great for tourists trying to plan onward travel, we asked for timetables for busses and trains, and they tried the best they could, but it would be good to have a bit more knowledge of these things at the front desk.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

They are so kind to let me borrow the adapter for free. Needless to say, the services are also awesome.
Verified review

6/10 Okay

にっく

Liked: Staff & service
Disliked: Property conditions & facilities

素泊まりで安く済ませたいなら十分

素泊まりで安く済ませたいなら十分なホテルだと思います。 全てにおいて可もなく不可もなく、といったところでしょうか。 大きなショッピングモールも近くにあり、この立地でこの価格なら、文句はありません。
Verified review

8/10 Good

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel. Avond live muziek. Vriendelijk personeel. Prijs kealiteit goed in verhouding
Verified review

4/10 Poor

Vladimir

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

I had a bad experience

First of all, I like the room and in general I think the hotel is good. But sometimes things happen and things don't work out as we plan. We arrived late at night for a check in, traveling on a road trip from Jakarta to Bali. When booking hotel chosen double bed, and having a big choice of hotels to choose from, I don't want to be gambling at this. On arrival we were not told that there is no double bed room and only when went up to the room we have seen its a twin room. When came down and asked that we booked a double, we have been told that all are busy. There is a higher standard room with double bu we have to pay additional to get it. Even though it was after 2 am and they had no chance to rent it out. On remarks that we have booked a double we were told that it is not guaranteed when booking threw expedia and is only a preference. Honestly I am not happy with that expedia, I want to get a room I choose at the booking. When we understood that have no choice and a refund would be a great hustle and it was too late already, we went up to our twin room where we found no toilet paper and a leaking air conditioner making a lot of noise. When called reception, a repair person came up with ladder and started to fix it. All this after 2 am morning! We were getting irritated, when we were proposed a different twin room with a working air conditioner. As I said I believe the experience in this hotel could be great, but if I book a double bed I want to get it.
Verified review

8/10 Good

jocelyne

Liked: Cleanliness, room comfort

Hotel un peu bruillant avec le bar

la piscine est située sur le toit accolée au bar (très bruyant)
Verified review

8/10 Good

murliantini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G Suite hotel surabaya,money value hotel.

It was our 2nd stay at G Suites, everything we love...small but nice. money value.
Verified review

6/10 Okay

Feng

Disliked: Cleanliness, room comfort

不要订低层的房间

我们订房前有仔细看过网友的评论，居然没有人提到G suite的 G层居然是个酒吧，前台没跟我们商量就给安排了个2层，结果到了晚上十点，已经被震得睡不着觉了。被迫跟前台商量换到了10层。
Verified review

8/10 Good

norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perlu dipertahankan untuk maintenance services nya

Hotel yg relatif baru sehingga kondisinya masih memadai
Verified review

8/10 Good

barry g.

Liked: Cleanliness, staff & service, room comfort

Excellent Brunei tourism base

Brunei's capital has few hotels, almost no taxis, limited local buses, and only a handful of sightseeing attractions. Thus the Capital Residences' shuttle service is a crucial bonus for a clean apartotel that provides good breakfast.