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favehotel Graha Agung Surabaya

3.0 star property
Hotel in Surabaya with a 24-hour front desk and a restaurant

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Photo gallery for favehotel Graha Agung Surabaya

View from room
Room amenity
Terrace/patio
Daily buffet breakfast (IDR 75000 per person)
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Wardrobe or closet
Desk
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Wardrobe or closet
Desk
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Room amenity

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Wardrobe or closet
Desk
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room

Living area | Flat-screen TV

Executive Suite Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Mayjen Yono Soewoyo, Pakuwon Square, AK II No. 10 - 11, Surabaya, East Java, 60228

What's nearby

  • Pakuwon Trade Center - 15 min walk - 0.8 miles
  • Pakuwon Mall - 15 min walk - 0.8 miles
  • Surabaya Zoo - 8 min drive - 4.9 miles
  • Royal Plaza Surabaya - 12 min drive - 6.3 miles
  • Tunjungan Plaza - 12 min drive - 7.3 miles

Getting around

  • Margorejo Station - 10 min drive
  • Tandes Station - 16 min drive
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪Moi Village Hakka Chinese Restaurant - ‬3 min walk
  • ‪Tanamera Coffee Roastery - ‬4 min walk
  • ‪Ie Hua - ‬6 min walk
  • ‪Boncafe - ‬1 min walk
  • ‪Angde D'Loop - ‬5 min walk

About this property

favehotel Graha Agung Surabaya

Property highlights
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at favehotel Graha Agung Surabaya. Treat yourself to a massage or other spa services. The on-site Indonesian cuisine restaurant, Tectona Grandis, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An elevator, 1 meeting room, and tour/ticket assistance
  • A front-desk safe, a porter/bellhop, and a banquet hall
Room features
All 82 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (IDR 8,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 75,000 per person
  • A restaurant

Restaurants on site

  • Tectona Grandis

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 75000 per person
  • Airport shuttle fee: IDR 220000 per vehicle
  • Self parking fee: IDR 8000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Hotel
favehotel Graha Agung Surabaya
favehotel Graha Agung
Favehotel Graha Agung Surabaya Java
favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Surabaya Surabaya
favehotel Graha Agung Surabaya Hotel Surabaya

Frequently asked questions

Is favehotel Graha Agung Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at favehotel Graha Agung Surabaya?

Self parking is available for IDR 8000 per stay.

What time is check-in at favehotel Graha Agung Surabaya?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at favehotel Graha Agung Surabaya?

Check-out is at 11:30 AM.

Does favehotel Graha Agung Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 220000 per vehicle applies.

Where is favehotel Graha Agung Surabaya located?

Situated in Surabaya, this hotel is within 1 mi (2 km) of Pakuwon Trade Center and Pakuwon Mall. Al-Akbar Mosque is 2.9 mi (4.7 km) away.

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favehotel Graha Agung Surabaya Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 16 out of 43 reviews
Rating 6 - Okay. 8 out of 43 reviews
Rating 4 - Poor. 9 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired

Not a good experience
Stayed 4 nights in Feb 2024

2/10 Terrible

Paul

Disliked: Staff & service

Avoid, untrustworthy front desk and management

What a terrible hotel simply untrustworthy front desk staff. We booked a two week stay for business colleagues from Australia, at check in we were told no room available and they had contacted Hotels.com cancelling the booking. I spoke to Hotels.com and this was not the case and the hotel had already been paid for the two week stay in advance of our check in - so their claim was a lie. We spoke to a manager on the phone who was not interested in helping, we were eventually offered a different room type to the one we booked and paid for in advance but they demanded we paid extra ! The staff at the desk were incredibly unhelpful and it turns out that because we arrived a little late to check in they had sold the room we booked and paid for then lied. We were made to wait an hour to find a solution and eventually our guests were given a temporary room but had to then change the next day. The stay was made more uncomfortable as new guests next to the room made so much noise it was not possible to sleep or work in the room. The hotel is located off the main road and every day we collected and dropped off our guests we were made to pay a fee to do so, how cheap especially with such a long stay. Overall a presentable hotel but our experience with front desk and managers showed them to be dishonest and totally disinterested in their guests, this was embarrassing especially as it was for professional business colleagues - I will never stay or book another Favehotel.
Stayed 14 nights in Sep 2024

6/10 Okay

Ivan

Stayed 1 night in Sep 2022

8/10 Good

Rajesh

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
Stayed 1 night in Jan 2020

6/10 Okay

HYUN KEE

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recomended!

The staff are friendly but the beddings were not in good condition and not so clean as well. There's a lot of good food just accross the street, so it's very convenient.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
1. Packing not fee 2. Dirty in room 3. Poor breakfast 4. The window cannot see outside, see cement only
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Overall Value, Could Be Better

Room is pretty decent for the price, location is great as well. Bedsheets were a little stained but overall still comfortable. Lift was a little slow and room walls were pretty thin. But still, overall pretty good value-for-money.
Stayed 1 night in Dec 2018

10/10 Excellent

Candra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, good and friendly staff
Stayed 2 nights in Oct 2018

4/10 Poor

Vania, Jakarta

Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy- thin walls.

Walls are super thin. You can very much hear every person opening the door to their room on your floor. I could hear people sneezing in the other room. Didn’t sleep for 3 nights because staff didn’t really want to give other guests warning even though they partied all night for the weekend. Definitely will not be staying here anymore. Room also smelled like smoke in the morning because even though I booked a non-smoking room- the room next to us was a smoking room. Exhaust fan was broken and all the smoke just went to our room. Very very disappointing stay.
Stayed 4 nights in Aug 2018

8/10 Good

Johnsen, Solo

Liked: Cleanliness, staff & service, room comfort
Nice Hotel closer with shopping mall
Stayed 2 nights in May 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ratna, indonesia

Liked: Staff & service, property conditions & facilities

Non smoking room

Inside non smoking room has ashtray and fire matches
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

ALEX MENG JYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jason

Good location but service needs upgrade

Location is ok, close to Pakuwon Mall and eatery area and National Hospital. Room cleanliness is not up to the standard. No window / no view...towel is smelly....
This review was submitted before 2018 and has not been verified.

4/10 Poor

Shingo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

価格の安さが魅力

建物構造的な問題もありますが、 部屋に窓がないのが非常に圧迫感 があり、くつろぐことが出来ませんでした。 価格は安いので魅力はありますが、次回は 少々価格が高くても窓がある部屋にしたい と思います。
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
My Girlfriend said it is not a very nice place to stop
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Vic, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near to the place that I had visited

I had a wonderful stay at the hotel. The staff that I met are very courteous and attended to my needs.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kelas hotel budget dengan harga cukup mahal

Kamarnya kecil dan tanpa view serta tempat parkir mobil jg kurang nyaman karena outdoor. Saya merasa tarif hotel cukup mahal untuk ukuran hotel budget
This review was submitted before 2018 and has not been verified.

8/10 Good

Tom, Surabaya

Liked: Cleanliness, staff & service, property conditions & facilities

good location! near the mall, pub, massage shop.

my second time at this hotel. I choose "fave" because of comfortable and not expensive room.