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Cleo Business Hotel Walikota Mustajab City Center

3.0 star property
Travelers find a vibrant base for adventure at this energizing hotel in Surabaya, where international cuisine and relaxing spaces inspire exploration

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Photo gallery for Cleo Business Hotel Walikota Mustajab City Center

Exterior - Cleo Business Hotel Walikota Mustajab City Center (Surabaya)
Biz Twin (Business Twin) | In-room safe, desk, free WiFi, bed sheets - Cleo Business Hotel Walikota Mustajab City Center (Surabaya)
Interior - Cleo Business Hotel Walikota Mustajab City Center (Surabaya)
Breakfast, lunch, dinner served; international cuisine - Cleo Business Hotel Walikota Mustajab City Center (Surabaya)
View from property - Cleo Business Hotel Walikota Mustajab City Center (Surabaya)
Located in downtown Surabaya, Cleo Walikota provides a welcoming retreat for travelers. Guests can enjoy international dishes at The Origin restaurant, grab coffee at the cafรฉ, or unwind with drinks at the bar. Free in-room WiFi helps visitors plan their daily adventures.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Biz Queen (Business Queen)

Biz Queen (Business Queen) | In-room safe, desk, free WiFi, bed sheets

Biz Queen (Business Queen)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Twin (Business Twin)

Biz Twin (Business Twin) | In-room safe, desk, free WiFi, bed sheets

Biz Twin (Business Twin)

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Biz Queen Room

In-room safe, desk, free WiFi, bed sheets

Biz Queen Room

  • Sleeps 2

View all photos for Biz Twin Room

In-room safe, desk, free WiFi, bed sheets

Biz Twin Room

  • Sleeps 2

View all photos for Hollywood (Superior Queen)

In-room safe, desk, free WiFi, bed sheets

Hollywood (Superior Queen)

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room 1 Double bed

In-room safe, desk, free WiFi, bed sheets

Standard Room 1 Double bed

  • Sleeps 2

About the neighborhood

Surabaya Center, a neighborhood in Surabaya, is home to Cleo Business Hotel Walikota Mustajab City Center. The area's natural beauty can be seen at Korea Park and Taman Bungkul, while Surabaya Youth Center and House of Sampoerna are cultural highlights. Taman Hiburan Rakyat and Dynasty Water World Gresik are also worth visiting. Visit our Surabaya travel guide
Map
Jalan Walikota Mustajab, 59, Surabaya, East Java, 60272

What's nearby

  • Grand City Surabaya
    7 min walk - 0.4 miles
  • World Trade Centre
    8 min walk - 0.4 miles
  • Surabaya Plaza Shopping Mall
    9 min walk - 0.5 miles
  • Submarine Monument
    12 min walk - 0.7 miles
  • Tunjungan Plaza
    12 min walk - 0.7 miles

Getting around

  • Ngagel Station
    4 min drive
  • Surabaya Gubeng Station
    17 min walk
  • Surabaya (SUB-Juanda)
    44 min drive

Restaurants

  • Sate Klopo Ondomohen Ibu Asih
    2 min walk
  • Depot Anda Fit
    2 min walk
  • Depot Tanjung Api
    1 min walk
  • Depot Mie 168
    2 min walk
  • Nasi Goreng Jawa Ondomohen
    2 min walk

About this property

Cleo Business Hotel Walikota Mustajab City Center

Hotel near Tunjungan Plaza
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at Cleo Business Hotel Walikota Mustajab City Center. The on-site international cuisine restaurant, The Origin, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Free self parking
  • A front-desk safe, meeting rooms, and a 24-hour front desk
  • An elevator, luggage storage, and concierge services
Room features
All guestrooms at Cleo Business Hotel Walikota Mustajab City Center feature perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Cleo Walikota Surabaya Hotel
Cleo Walikota Hotel
Cleo Walikota Surabaya
Cleo Walikota
Cleo Walikota Surabaya Java
Cleo Walikota Surabaya Hotel
Cleo Walikota Surabaya Surabaya
Cleo Walikota Surabaya Hotel Surabaya

Frequently asked questions

Is Cleo Business Hotel Walikota Mustajab City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cleo Business Hotel Walikota Mustajab City Center?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Cleo Business Hotel Walikota Mustajab City Center?

Check-out is at noon.

Where is Cleo Business Hotel Walikota Mustajab City Center located?

Located in Surabaya Center, this hotel is within a 15-minute walk of Taman Hiburan Rakyat and Tunjungan Plaza. Grand City Surabaya and Surabaya Youth Center are also within 10 minutes. Surabaya Gubeng Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cleo Business Hotel Walikota Mustajab City Center Reviews

7.6

Good

7.4

Cleanliness

6.6

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

Verified

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Taka

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
้ƒจๅฑ‹ใฏ็ถบ้บ—ใง่‰ฏใ‹ใฃใŸใŒใ€ใ‚ทใƒฃใƒฏใƒผๅฎคใจใ‚ทใƒฃใƒฏใƒผใ‚ซใƒผใƒ†ใƒณใŒใ‚ซใƒ“ใฆใ„ใŸใฎใงใ€ใใ†ใ„ใฃใŸๆ‰€ใพใง็ถบ้บ—ใ ใฃใŸใ‚‰่‰ฏใ‹ใฃใŸใ€‚
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wall Paintings are unique. What I didnโ€™t like was Lightings were not sufficient for my standard though, particularly on rooms at 1st floor. 5th floor 509 was pretty much ok lightings wise, but it would have been nicer if reading-torch was provided. Shower holders, both 103 and 509 need to be tightened . Suggestion : F&B needs to be functional.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

WILLY

Liked: Staff & service

SMALL HOTEL

STAFF IS FRIENDLY AND HELPFUL. GOOD LOCATION. SMALL ROOM. LITTLE PARKING SPACE. LOCATED ON A BUSY STREET. FEEL NOISY AT NIGHT
Stayed 1 night in Apr 2018
Verified

8/10 Good

sugiharto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

VERY NICE N CHEAP
Stayed 1 night in Sep 2017
Verified

8/10 Good

RAHMAT ZULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nyaman dengan harga bersahabat

Lokasi cukup strategis
Verified

10/10 Excellent

gtl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Service is top-notch and the double singles room was clean and cosy.
Verified

6/10 Okay

Verified traveler

the price is affordable

stayed in the hotel for a business trip, was just OK. price was affordable.
Verified

6/10 Okay

paul

้ ่ฟ‘ๅธ‚ๅ€็š„้ฃฏๅบ—

ๅฐฑๅœจๅธ‚ไธญๅฟƒ ๅฆ‚ๆžœไฝ ๆ˜ฏ่ฆๆฑ‚ใ„งๅ€‹็ก่ฆบ็š„ๅœฐๆ–น้‚ฃ้€™่ฃกๆœ‰ๅบŠๆœ‰ๆตดๅฎค ไฝ†ๅฆ‚ๆžœไฝ ่ฆๆฑ‚่ผƒๅฅฝ็š„็ก็œ ๅ“่ณช๏ผŒ้€™่ฃกไธๅคช็ฌฆๅˆ๏ผŒๅ› ็‚บๅฏฆๅœจๅคชๅตไบ†
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Tempat parkir susah dan sedikit sekali,security tdk ada, bell boy tdk ada, kamar lantai 1 tdk ada jendelanya dan berisik sebelah2nya, tv hny stasiun lokal dan gambar hampir semuanya jelek,pelayanan jelek sekali kapok dan menyesal nginap disini, sy heran knp bs dpt penilaian yg tinggi sekali bagi saya
Verified

6/10 Okay

Mdm X.

Disliked: Cleanliness, property conditions & facilities

Location is good. Rate is good.

Need to bring hair dryer, adapter etc. No Iron at hotel. Cost performance is good.
Verified

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean budget hotel near town

I stayed for 6 days in the hotel. It is clean, very clean. Staff is extremely friendly, and addressed me by name! Breakfast in the morning is not fanciful but sufficient. I will stay here if I come back to Surabaya>
Verified

8/10 Good

Soon Foh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Quiet Place. Less than 1km away malls

Love it.
Verified

6/10 Okay

Michel

Disliked: Cleanliness

2 nuits au cleo walikota

Chambre petite, une seule petite fenรชtre dans la salle de bain...mais qui donne sur un couloir... Quelques toiles d'araignรฉe dans la salle de bain. Proche de l'office de tourisme (ร  pied), plusieurs restos warungs ร  proximitรฉ immรฉdiate. Globalement correct, sans plus.
Verified

10/10 Excellent

KUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์‹œ์ฒญ๊ณผ ๊ฐ€์žฅ ๊ฐ€๊นŒ์šด ํ˜ธํ…”

์•„์ฃผ ํŽธ์•ˆํ•œ ์—ฌํ–‰์ด ๋ ์ˆ˜ ์žˆ๋„๋ก ๋„์›€์„ ๋งŽ์ด ์ฃผ์—ˆ์Šต๋‹ˆ๋‹ค. ๊ณตํ•ญ์—์„œ ์•ฝ 30๋ถ„ ์—์„œ 50๋ถ„์ •๋„ ๊ฑธ๋ฆฌ๋Š” ๊ฑฐ๋ฆฌ ์‹œ์ฒญ๊ณผ ๊ฐ€์žฅ ๊ฐ€๊น๊ณ  ํŽธ์˜์ , ์œ ๋ช…ํ•œ ์Œ์‹์ ๊ณผ ๊ฐ€์žฅ ๊ฐ€๊นŒ์šด ํ˜ธํ…” ๊ฐ€์žฅ ์ €๋ ดํ•˜๋ฉด์„œ๋„ ๊ฐ€๋ฒผ์šด ์—ฌํ–‰์„ ํ•˜๊ธฐ์—๋Š” ์ง€๋‚ด๊ธฐ ํŽธ์•ˆํ•œ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.
Verified

10/10 Excellent

KUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ˆ˜๋ฐ”๋ผ์•ผ ์‹œ์ฒญ๊ณผ ๊ทธ๋ฆฌ๊ณ  ๊ทธ๋žœ๋“œ ์‹œํ‹ฐ์™€ ๊ฐ€์žฅ ๊ฐ€๊นŒ์šด ํ˜ธํ…”

์ฒ˜์Œ ์ˆ˜๋ผ๋ฐ”์•ผ๋ฅผ ๋ฐฉ๋ฌธํ•˜๋ฉด์„œ ๊ฑฑ์ •์ด ๋งŽ์•˜์Šต๋‹ˆ๋‹ค. ๋ชจ๊ธฐ์™€ ์ž ์ž๋ฆฌ ์น˜์•ˆ ์ƒํƒœ ๋“ฑ์œผ๋กœ ๋ง์ž…๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์ˆ™์†Œ์— ๋„์ฐฉํ•˜๊ณ  ๊ทธ๋Ÿฐ ๊ฑฑ์ •์ด ์‚ฌ๋ผ์กŒ์Šต๋‹ˆ๋‹ค. ์ด ํ˜ธํ…”์„ ๊ฒฝ์šฐ ๋‹ค์†Œ ์ข์€ ๋Š๋‚Œ์ด ๋“ค๊ธด ํ–ˆ์ง€๋งŒ ์‹œ์„ค๋„ ๊นจ๋—ํ•˜๊ณ  ์ง์›๋“ค๋„ ๋ชจ๋‘ ์นœ์ ˆํ–ˆ์Šต๋‹ˆ๋‹ค. ์‹œ์ฒญ์ด ๋ฐ”๋กœ ์˜†์— ์žˆ์–ด ์น˜์•ˆ์€ ๊ฑฑ์ •ํ•˜์ง€ ์•Š์•„๋„ ๋ฌ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋Œ€ํ˜• ์†Œํ•‘๋ชฐ์ธ ๊ทธ๋žœ๋“œ ์‹œํ‹ฐ์™€๋Š” ๋„๋ณด๋กœ 5๋ถ„๋„ ๊ฑธ๋ฆฌ์ง€ ์•Š์•„์„œ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ 3๋ถ„๊ฑฐ๋ฆฌ์˜ ํŽธ์˜์ ๊ณผ ์ˆ˜๋ผ๋ฐ”์•ผ์—์„œ ์œ ๋ช…ํ•œ ์Œ์‹์ (์†Œ๊ณ ๊ธฐ ๊ผฌ์น˜ : ์‚ฌ๋•Œ)์ด 3๋ถ„๊ฑฐ๋ฆฌ์— ์žˆ์–ด์„œ ๋„ˆ๋ฌด ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๊ณตํ•ญ์—์„œ๋Š” ํƒ์‹œ๋กœ ์•ฝ 30๋ถ„์—์„œ 40๋ถ„์ •๋„ ๊ฑธ๋ฆฐ๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค.
Verified

8/10 Good

Wei-hung

Liked: Cleanliness, staff & service, property conditions & facilities

่ˆ’ๆœๅฎ‰ๅฟƒ็š„ๆˆฟ้–“

ไฝๆ–ผๅธ‚ไธญๅฟƒๅปๅˆไธๆœƒๅคชๅต้›œ๏ผŒๆˆฟ้–“ไนพๆทจๆ•ดๆฝ”ใ€‚ไฝ†ๅปบ่ญฐไธ่ฆไฝๅœจไธ€ๆจ“๏ผŒ้›ขๆซƒๆชฏๅคช่ฟ‘ๆœƒๅต
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort