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Best Hotel

Property class: 3.5

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Photo gallery for Best Hotel

A hotel room with a large bed, a headboard with integrated lighting, a bedside table with a lamp, and a wall-mounted artwork. - Best Hotel (Surabaya)
A staircase with motivational quotes on the steps. - Best Hotel (Surabaya)
A spacious dining area with wooden tables and chairs, a television mounted on a pillar, and a modern ceiling design. - Best Hotel (Surabaya)
A building facade with a large, colorful zodiac sign mural. - Best Hotel (Surabaya)
A modern hotel lobby with a sofa, a coffee table, and a TV. - Best Hotel (Surabaya)
Best Hotel provides 20 restaurants and more. Stay connected with free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double or Twin Room

A hotel room with two beds, a bedside table with a telephone, and a wall-mounted light fixture.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a wall-mounted light fixture, and a large window with curtains.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

About the neighborhood

Surabaya Center, a neighborhood in Surabaya, is home to Best Hotel. The area's natural beauty can be seen at Korea Park and Taman Bungkul, while Surabaya Youth Center and House of Sampoerna are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium. Visit our Surabaya travel guide
Map
Jl. Kedungsari no 29, Surabaya, Jawa Timur, 60263

What's nearby

  • Tunjungan Plaza
    8 min walk - 0.5 miles
  • Grahadi
    14 min walk - 0.8 miles
  • BG Junction
    4 min drive - 1.1 miles
  • Grand City Surabaya
    5 min drive - 1.5 miles
  • Surabaya Plaza Shopping Mall
    5 min drive - 1.3 miles

Getting around

  • Margorejo Station
    7 min drive
  • Surabaya Pasar Turi Station
    8 min drive
  • Surabaya (SUB-Juanda)
    37 min drive

Restaurants

  • Nasi Babat Kampung Malang
    1 min walk
  • Kepiting Sedap Malam
    1 min walk
  • Warung Cak Ri
    1 min walk
  • Depot amin seafood
    3 min walk
  • Nasi bebek madura
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:30 AM for a fee: IDR 25,000 for adults and IDR 25,000 for children
  • 20 restaurants

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for to-go breakfast: approximately IDR 25000 for adults and IDR 25000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Hotel?

Check-out is at 11:00 AM.

Where is Best Hotel located?

Located in Surabaya Center, this hotel is within a 15-minute walk of Dyandra Convention Center Surabaya and Tunjungan Plaza. Sharp Bamboo Monument and Joko Dolog Statue are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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