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Andalus Hotel

2.5 star property
Travelers find comfort in the Andalus Hotel's inviting lobby with TV viewing options, while the on-site gift shop offers perfect souvenirs to remember the stay

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Photo gallery for Andalus Hotel

Interior - Andalus Hotel (Surabaya)
Interior - Andalus Hotel (Surabaya)
WiFi (free) - Andalus Hotel (Surabaya)
Hallway - Andalus Hotel (Surabaya)
Free self parking - Andalus Hotel (Surabaya)
The Andalus Hotel combines comfort with practicality. Guests can relax in the welcoming lobby or explore nearby attractions. Amenities include laundry facilities and a gift shop, while the attentive 24-hour front desk staff ensures assistance is always available.

Reviews

4.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Twin Room

  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Room TWO BEDS

  • Sleeps 10
  • Free WiFi

Room STANDARD

  • Sleeps 10
  • Free WiFi

View all photos for twin

A hotel room with two beds, a wooden wardrobe, a desk, a trash bin, and a television on the wall.

twin

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Surabaya is home to Andalus Hotel. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium. Visit our Surabaya travel guide
Map
Jl. Sultan iskandar Muda, Surabaya, East Java, 60151

What's nearby

  • Ampel Mosque
    7 min walk - 0.4 miles
  • Chinatown
    18 min walk - 1.0 mile
  • Pasar Pabean
    18 min walk - 1.0 mile
  • House of Sampoerna
    20 min walk - 1.1 miles
  • Red Bridge
    8 min drive - 1.1 miles

Getting around

  • Ngagel Station
    8 min drive
  • Surabaya Pasar Turi Station
    15 min drive
  • Surabaya (SUB-Juanda)
    46 min drive

Restaurants

  • Soto Ayam Lamongan
    4 min walk
  • Depot Sedap
    13 min walk
  • Bumbu Madura
    10 min walk
  • Warkop Sahabat
    8 min walk
  • Kantin SMA Negeri 8 Surabaya
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 2006

Room amenities

Bathroom

  • Hair dryer (on request)

Food and drink

  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Andalus Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Andalus Hotel?

Check-in begins at 2 PM.

What time is check-out at Andalus Hotel?

Check-out is at 1 PM.

Where is Andalus Hotel located?

Situated in Surabaya, this hotel is within 1 mi (2 km) of Ampel Mosque, Kertopaten Night Market, and Pasar Pabean. Chinatown and Kong Co Kong Tik Cun Ong Temple are also within 1 mi (2 km). Surabaya Kota Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Andalus Hotel Reviews

4.6

4.6

Cleanliness

4.0

Location

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified review

4/10 Poor

ross

Disliked: Staff & service

Economical but not really desirable.

The area is a poor location in a very Islamic area, dirty and unkempt and not pleasant in any way with poor eating facilities anywhere nearby. The hotel was reasonable but would accept Hotel .Com booking and requiring me to pay in cash and telling me to claim a refund from Hotel .Com. Breakfast did not come and my passport was kept until I left the hotel which did not happen at any of the other 6 hotels I stayed at during my 2 weeks in Indonesia.
Verified review

2/10 Terrible

Rudi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay one night with dirty towel, unqualified rep

bad experienced because one hour to negosiate on the room payment
Verified review

10/10 Excellent

Ida ayu

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Aziz Muzakar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort