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Regantris Surabaya

4.0 star property
Hotel in Surabaya with a full-service spa and free valet parking

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Photo gallery for Regantris Surabaya

Exterior
STUDIO 25 | Premium bedding, in-room safe, desk, iron/ironing board
Staircase
Lobby
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for STUDIO 20

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 20

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for STUDIO 25

Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 25

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for STUDIO 30

STUDIO 30 | Premium bedding, in-room safe, desk, iron/ironing board

STUDIO 30

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 3 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Dr.Soetomo 79 Surabaya, 79-81, Surabaya, East Java, 60264

What's nearby

  • Surabaya Zoo - 15 min walk - 0.8 miles
  • Royal Plaza Surabaya - 3 min drive - 2.4 miles
  • Surabaya Plaza Shopping Mall - 3 min drive - 2.0 miles
  • Grand City Surabaya - 4 min drive - 2.4 miles
  • Tunjungan Plaza - 4 min drive - 1.5 miles

Getting around

  • Margorejo Station - 3 min drive
  • Surabaya Pasar Turi Station - 12 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Happy Suzy Rumah Makan - ‬6 min walk
  • ‪Bon Ami - ‬3 min walk
  • ‪Chao Phraya - ‬2 min walk
  • ‪Völks Coffee - ‬6 min walk
  • ‪RoCA - ‬1 min walk

About this property

Regantris Surabaya

Upscale boutique hotel near Tunjungan Plaza
Consider a stay at Regantris Surabaya and take advantage of an airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site restaurant, RoCA, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy perks such as:
  • Free valet parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Free newspapers, tour/ticket assistance, and barbecue grills
Room features
All 101 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RoCA

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 310000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector

Property is also known as

ARTOTEL Hotel Surabaya
ARTOTEL Surabaya
Artotel Surabaya Java
ARTOTEL
Artotel Surabaya
Regantris Surabaya Hotel
Regantris Hotel Surabaya
Regantris Surabaya Surabaya
Regantris Surabaya Hotel Surabaya

Frequently asked questions

Is Regantris Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regantris Surabaya?

Valet parking is free at this property.

What time is check-in at Regantris Surabaya?

Check-in begins at 2:00 PM.

What time is check-out at Regantris Surabaya?

Check-out is at noon.

Does Regantris Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 310000 per vehicle applies.

Where is Regantris Surabaya located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Korea Park, Lapangan Thor Stadium, and House of Sampoerna. Taman Bungkul and Surabaya Zoo are also within 1 mi (2 km). Ngagel Station is 30 minutes by foot.

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Regantris Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 84 reviews
Rating 8 - Good. 35 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Good. Average
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and delicious breakfast
Stayed 7 nights in Dec 2019

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home. She suggested to print, let me sign & then scan for me. And everything was done in 10mins. I really appreciate her initiative and excellent attitude to helping her guests.
Artotel Surabaya
Artotel Surabaya room
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Suwardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semplice con buona locazione. Vicino al centro città
Stayed 2 nights in Sep 2019

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good exp staying here

Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感覺退步了

地上有些毛髮，隔音很差，晚歸的旅客關門聲音很大，早餐不如從前優秀。
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia. The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.
Stayed 2 nights in May 2019

8/10 Good

Gisèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon plan pour Surabaya car pas trop loin des ga

Dans un quartier plutôt chic de Surabaya. Decoration originale.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body.... The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.
Stayed 7 nights in Mar 2019

6/10 Okay

Chen Chung

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Febrian Aribudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Peggy

Liked: Staff & service, property conditions & facilities, room comfort
It’s good for business only
Stayed 1 night in Jun 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Benny

Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Tunasa, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Surabaya.

Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

CHIH HAN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

rienjani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, the staff are friendly and helpful. Great experience!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and amazing hidden gem.

It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.
This review was submitted before 2018 and has not been verified.

8/10 Good

heru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort