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Sundsvall City Hotel

3.0 star property
A hearty breakfast buffet starts the day at this family-friendly hotel in Sundsvall's shopping district, with convenient amenities including a playground for kids

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Photo gallery for Sundsvall City Hotel

A historic building with multiple stories, large windows, and a classic architectural style. - Sundsvall City Hotel (Sundsvall)
A buffet setup with various food items and condiments. - Sundsvall City Hotel (Sundsvall)
A round mirror with a reflection of a room featuring a chandelier, a dining area, and a kitchen. - Sundsvall City Hotel (Sundsvall)
A staircase with a ship painting on the wall, large windows, and a decorative ceiling. - Sundsvall City Hotel (Sundsvall)
A hotel reception area with a reception desk, black leather chairs, a chandelier, and a view of the street through large windows. - Sundsvall City Hotel (Sundsvall)
City Hotel, in Sundsvall's shopping area, is ideal for families. Guests enjoy a complimentary breakfast buffet and in-room WiFi. Practical touches include luggage storage and elevator access, which previous visitors found useful.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Triple Room

A hotel room with two beds, a TV, and a window with red curtains.

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Economy Double or Twin Room, 2 Bedrooms

A hotel room with two beds, a window with curtains, a radiator, and a ceiling light fixture.

Economy Double or Twin Room, 2 Bedrooms

7.0 out of 10
Good
(25 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room

A hotel room with a bed, a small table, and a window with red curtains.

Economy Single Room

7.8 out of 10
Good
(24 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

A bedroom with a bed, a nightstand, a wooden floor, and a red curtain.

Standard Single Room

7.6 out of 10
Good
(12 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Bedrooms

A hotel room with two beds, a table, and large windows.

Standard Twin Room, 2 Bedrooms

7.8 out of 10
Good
(12 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Basic Quadruple Room

A hotel room with two single beds, a desk, and a chair.

Basic Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Economy Single Room

A hotel room with a bed, a small table, and a window with red curtains.

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

A room with a bed, a desk, a chair, a TV, and a wardrobe.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Sundsvall, Sundsvall City Hotel is in the city center and near a train station. Sundsvall Slalom Slope and Sidsjöbacken are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sodom and Bredsand. Looking to enjoy an event or a game while in town? See what's happening at Gardehov or Nordichallen. Spend some time exploring the area's activities, including skiing, hiking/biking trails, and snowboarding. Visit our Sundsvall travel guide
Map
Sjögatan 11, Sundsvall, 85234

What's nearby

  • Sundsvall City Hall
    3 min walk - 0.2 miles
  • Stenstan Visitor Center
    3 min walk - 0.2 miles
  • Sundsvall Museum
    5 min walk - 0.3 miles
  • Gustav Adolfs Church
    7 min walk - 0.4 miles
  • Himlabadet Water Park
    15 min walk - 0.8 miles

Getting around

  • Sundsvall Central Station
    9 min walk
  • Sundsvall (SDL-Midlanda)
    18 min drive

Restaurants

  • Home Hotel Grand Sundsvall
    3 min walk
  • Bishops Arms
    2 min walk
  • Cherry Woken 2
    4 min walk
  • Restaurant Canton
    3 min walk
  • Restaurang Innergården 1891
    3 min walk

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of SEK 95 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: SEK 95 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Frequently asked questions

Is Sundsvall City Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 95 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Sundsvall City Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Sundsvall City Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sundsvall City Hotel located?

Located in the heart of Sundsvall, this hotel is steps from Kulturmagasinet, Stenstan Visitor Center, and Sundsvall City Hall. Sundsvall Museum and Södra Stadsberget are also within 10 minutes. Sundsvall Central Station is 9 minutes by foot and Sundsvall Central Station (XXZ) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sundsvall City Hotel Reviews

7.2

Good

7.2

Cleanliness

9.0

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 208 out of 1007 reviews
Rating 8 - Good. 368 out of 1007 reviews
Rating 6 - Okay. 279 out of 1007 reviews
Rating 4 - Poor. 106 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel within walking distance of train station and in downtown Sundsvall. Lightly staffed and property was a bit aged, understandably because the building was probably 100 years old, but it met our needs and breakfast was sufficient.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Morgan

Liked: Cleanliness, staff & service
The container for shampoo in the shower was out. Excellent service for us coming in late with phone call and good information.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

VASILEIOS

Liked: Staff & service
old hotel, basic room, ok for solo trip (not family/children)
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Leif

Liked: Cleanliness, staff & service, amenities
Hel OK
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
-
Stayed 1 night in May 2026
Verified review

8/10 Good

Ole

Liked: Cleanliness, staff & service
Grei plass m hyggelig betjening
Verified review

8/10 Good

Haroun

Bra
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Janneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell for en rask overnatting. Dårlig madrass, men i forhold til pris helt ok. Frokost helt ok Verd pengene
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Dragos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for 6 nights. They did not clean the room, the garbage basket was never emptied in all this days. Breakfast poor selection. Cold room at night.
Stayed 6 nights in Nov 2022
Verified review

6/10 Okay

Mattias

Liked: Staff & service, amenities
Bra budgetboende för ett par nätter mitt i city.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Claes

Disliked: Amenities, property conditions & facilities
OK Hotell för en natt eller två på jobb resande fot, inget jag skulle ta med familj på.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Stina

Liked: Staff & service
Li
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Elin

Disliked: Property conditions & facilities
Dålig/unken doft i rummet och korridoren
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anna-Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tillfredsställande rum, frukost och personal.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Adnan

Disliked: Cleanliness, staff & service, property conditions & facilities
Otrevlig personal smutsigt högljutt
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Borde inte få kallas hotell, sämre klassens vandrarhem möjligen. Knappt wifi, knappt tv fruktansvärt risiga rum. Mörkläggning täcker inte fönster. Medioker frukost med blaskigt kaffe från kaffemaskin hittad på loppmarknad.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Björn

Liked: Cleanliness, staff & service
Disliked: Amenities
Mycket liten hiss. Trevlig personal.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Gunilla

Liked: Staff & service
Disliked: Amenities
Sparsam frukost, små rum, supertrevlig kille i receptionen
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mattias

Övernattning i samband med jobb
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Emilie

Disliked: Cleanliness, staff & service, amenities
Var som inte var bra? Kan inte komma på något som var bra. Det var det dyraste rummet jag någonsin betalat för och det var det sämsta hotell vi bott på 😂 Allmänt nedgånget, fönstret på rummet var trasigt och gick inte att stänga ( sa till om det men dom brydde sig inte ), badrummet och rummet sunkigt och nedgånget, frukosten var under all kritik. Kan inte ens kalla det för en hotellfrukostbuffe pga det lilla utbudet. Undvik om ni kan!!
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Britt-Marie

Disliked: Staff & service, amenities
Ingen personal på plats vid incheckningen. Personalen kom inte förrän 15:15. Vi kom inte in genom porten förrän andra gäster dök upp. Kallt rum, dålig fjuttig frukost. Dåliga sängar. Sunkigt.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities
Läget
Stayed 1 night in Dec 2025