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Sundsvall City Hotel

Property class: 3

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Photo gallery for Sundsvall City Hotel

A corner building with multiple windows and a red door. - Sundsvall City Hotel (Sundsvall)
A hotel reception area with a reception desk, black leather chairs, a chandelier, and a view of the street through large windows. - Sundsvall City Hotel (Sundsvall)
A round mirror with a reflection of a room featuring a chandelier, a dining area, and a kitchen. - Sundsvall City Hotel (Sundsvall)
A buffet setup with various food items and condiments. - Sundsvall City Hotel (Sundsvall)
A staircase with a ship painting on the wall, large windows, and a decorative ceiling. - Sundsvall City Hotel (Sundsvall)
Sundsvall City Hotel provides amenities like a free breakfast buffet and a playground. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

A hotel room with two beds, a TV, and a window with red curtains.

Triple Room

8.0 out of 10
Very good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double or Twin Room, 2 Bedrooms

A hotel room with two beds, a window with curtains, a radiator, and a ceiling light fixture.

Economy Double or Twin Room, 2 Bedrooms

7.0 out of 10
Good
(26 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Economy Single Room

A hotel room with a bed, a small table, and a window with red curtains.

Economy Single Room

7.8 out of 10
Good
(24 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

A bedroom with a bed, a nightstand, a wooden floor, and a red curtain.

Standard Single Room

7.6 out of 10
Good
(12 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Bedrooms

A hotel room with two beds, a table, and large windows.

Standard Twin Room, 2 Bedrooms

7.8 out of 10
Good
(13 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Quadruple Room

A hotel room with two single beds, a desk, and a chair.

Basic Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Located in Sundsvall, Sundsvall City Hotel is in the city center and near a train station. Sundsvall Slalom Slope and Sidsjöbacken are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sodom and Bredsand. Looking to enjoy an event or a game while in town? See what's happening at Gardehov or Nordichallen. Spend some time exploring the area's activities, including snowboarding, skiing, and hiking/biking trails. Visit our Sundsvall travel guide
Map
Sjögatan 11, Sundsvall, 85234

What's nearby

  • Sundsvall City Hall
    3 min walk - 0.2 miles
  • Stenstan Visitor Center
    3 min walk - 0.2 miles
  • Sundsvall Museum
    5 min walk - 0.3 miles
  • Södra Stadsberget
    7 min walk - 0.4 miles
  • Himlabadet Water Park
    15 min walk - 0.8 miles

Getting around

  • Sundsvall Central Station
    9 min walk
  • Sundsvall (SDL-Midlanda)
    18 min drive

Restaurants

  • Home Hotel Grand Sundsvall
    3 min walk
  • Bishops Arms
    2 min walk
  • Restaurang Innergården 1891
    3 min walk
  • Restaurant Canton
    3 min walk
  • Taste of India
    3 min walk

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of SEK 95 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: SEK 95 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Frequently asked questions

Is Sundsvall City Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 95 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Sundsvall City Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Sundsvall City Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sundsvall City Hotel located?

Located in the heart of Sundsvall, this hotel is steps from Kulturmagasinet, Stenstan Visitor Center, and Sundsvall City Hall. Sundsvall Museum and Södra Stadsberget are also within 10 minutes. Sundsvall Central Station is 9 minutes by foot and Sundsvall Central Station (XXZ) is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sundsvall City Hotel Reviews

7.2

Good

7.2

Cleanliness

9.0

Location

7.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 200 out of 1004 reviews
Rating 8 - Good. 350 out of 1004 reviews
Rating 6 - Okay. 288 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel within walking distance of train station and in downtown Sundsvall. Lightly staffed and property was a bit aged, understandably because the building was probably 100 years old, but it met our needs and breakfast was sufficient.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The container for shampoo in the shower was out. Excellent service for us coming in late with phone call and good information.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Staff & service
old hotel, basic room, ok for solo trip (not family/children)
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hel OK
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Grei plass m hyggelig betjening
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
-
Stayed 1 night in May 2026
Verified review

8/10 Good

Bra
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell for en rask overnatting. Dårlig madrass, men i forhold til pris helt ok. Frokost helt ok Verd pengene
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for 6 nights. They did not clean the room, the garbage basket was never emptied in all this days. Breakfast poor selection. Cold room at night.
Stayed 6 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok rom med gode senger, slitent og dårlig renhold. Grei frokost, men åpningstider for resepsjon samsvarte ikke med informasjon tilgjengelig ved bestilling.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dåligt bemötande i receptionen, suck och pust… Vi kom med barnvagn, fulla händer med väskor, ingen hjälp att hålla upp dörr… Vi checkar in och går runt hörnet, en hiss som är en halv kvadratmeter i storlek. Tanten i receptionen suckar ”förstod väl att barnvagnen inte skulle rymmas”… okej? Hon kunde inte kläckt ur sig det vid incheck? Väl på rummet, inga badlakan… Går ner till receptionen och ber om ett par stycken. Hon drar fram en stor tvättkorg full med knövliga handdukar. Jag frågar lite försiktigt ”visst är den rena?” Ja SÅKLART dem kommer från tumlaren, har inte hunnit vika dem!! Oj okej ”hehe”….. Liten frukostmatsal. Får stå och vänta 20 min för sittplats.. Endast bröd yoghurt ägg… ingen frukt etc etc… Tråkigt att ett hotell så centralt inte underhålls… Det finns verkligen potential, men tyvärr så sunkigt… Första och sista besöket för vår del..
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Mysigt hotell och trevlig personal.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Slitet och i dåligt skick men mycket bra centralt läge. Svartmögel i duschen, grådaskiga handdukar som var både tunnslitna och av dålig kvalitet - kändes inte fräscht. Varmvattnet i duschen gick inte reglera. Pyttesmå kuddar kändes som prydnadskuddar. Skruv som låg i låskistan och gjorde att dörren inte gick att stänga helt. Hårig badrumsmatta som användes till att dölja svart fläck i golvet. Lös toalettsits och badrummshyllan lutade framåt så sakerna gled ner. Gardinstången satt inte fast så mörkläggningsgardinerna gick knappt att dra för. Smutsig fönsterbräda. Enkel med fräsch frukost, Gott om parkeringar i området.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Hotellet var väldigt slitet och dåligt underhållet. Kändes ofräscht. Ingen nattpersonal i receptionen eller på helgen. Fönstret i vårt rum var trasigt och tejpat. Duschen ”skrek” när man använde den. Kommer inte att bo där igen. Frukosten ok.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hjälpsam och tillmötesgående personal. Frukost helt ok. Rent. Sköna sängar. En aning slitet men helt ok till priset.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rummet var inte städat. Papperskorgen hade inte tömts. Duschdörren trasig. Det var sista gången vi bor där.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Enkelt och funktionsdugligt
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Gardinerna i rummet täckte inte fönstren helt så blev för ljust i rummet och svårt att sova. Fanns enbart kanal 1,2 och barnkanalen/kunskapskanalen. Inget gratis kaffe. Väldigt lyhört i korridoren och festande skrikande ungdomar i korridoren kl 4 på morgonen som väckte oss. Kommer inte besöka detta hotel igen. Lite frukost alternativ också.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Väldigt bra läge i Sundsvall. Dåligt underhållet och mycket damm under sängarna. Okej för en natt.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okej hotell för en övernattning, men jag skulle inte rekommendera det för en längre vistelse. Läget är bra. Visst renoveringsbehov finns. Bra sängar. Liten frukostbuffé, få alternativ. Ej uppmärkta produkter - vid allergi.
Stayed 3 nights in Jul 2026