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Tru by Hilton Sumter

2.5 star property
Hotel in Sumter with free breakfast and a fitness center

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Photo gallery for Tru by Hilton Sumter

Lobby
Terrace/patio
Indoor pool
Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place Sumter / Downtown

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 799 reviews
Hyatt Place Sumter / Downtown

About the neighborhood

Map
2607 Broad Street, Sumter, SC, 29150

What's nearby

  • Sumter Mall - 3 min drive - 1.9 miles
  • Dillion Park - 5 min drive - 3.0 miles
  • Palmetto Tennis Center - 5 min drive - 2.5 miles
  • Swan Lake Iris Gardens - 7 min drive - 3.8 miles
  • Shaw Air Force Base - 10 min drive - 7.1 miles

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Yucatan Mexican Restaurant - ‬14 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Tru by Hilton Sumter

Property highlights
You can look forward to a free breakfast buffet, laundry facilities, and a gym at Tru by Hilton Sumter. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • An electric car charging station, luggage storage, and a 24-hour front desk
  • An elevator, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 55-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Frequently asked questions

Does Tru by Hilton Sumter have a pool?

Yes, this property has an indoor pool.

Is Tru by Hilton Sumter pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Sumter?

Self parking is free at this property.

What time is check-in at Tru by Hilton Sumter?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Sumter?

Check-out is at 11:00 AM.

Where is Tru by Hilton Sumter located?

Situated in Sumter, this hotel is within 3 mi (5 km) of Sumter Mall, Palmetto Park, and Palmetto Tennis Center. Dillion Park is 2.8 mi (4.5 km) away.

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Tru by Hilton Sumter Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 619 reviews
Rating 8 - Good. 131 out of 619 reviews
Rating 6 - Okay. 43 out of 619 reviews
Rating 4 - Poor. 27 out of 619 reviews
Rating 2 - Terrible. 18 out of 619 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Overall, I had a great stay. Easy check-in, room clean, nearby restaurants. Check-out staff was not friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved the lobby and being able to play pool. The staff were also great and very accommodating! We would definitely stay there again!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 10 year old really enjoyed making her own pancakes for breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda De la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice room and plenty of dining areas around. Also an awesome breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and modern.
Stayed 1 night in Mar 2025

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the online check in!!
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the games and pool table, it really helps with entertaining the kids
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and the room was very clean, I highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so nice the installations are so clean and the breakfast bar it’s delicious
Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable it came with 2 refrigerators microwave iron and hair dryer! It was very quiet and the staff was great! I will be doing my stay again very soon! I recommend this place it worth your peace of mind!
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean, smelled good.
Stayed 1 night in Nov 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Nov 2024

4/10 Poor

Thomasena

Liked: Amenities
At check-in ordered two rooms I actually have the rooms on the same floor. I have one room on the third floor and one room on the fourth floor. I thought if you have two rooms you should’ve been on the same floor
Stayed 1 night in Mar 2025

8/10 Good

Lapatra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk worker was on the phone and lacked any customer service. She didn’t offer tell us where the elevator was, what time breakfast started and ended, or any other amenities. She continued on the phone gave me the room key and asked me if I needed anything else.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
The rooms are rather small but they were nice. The staff was excellent and the snack bar available all the time was nice. Very nice facilities.
Stayed 2 nights in Nov 2024

8/10 Good

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Took a minute for the person to come out so I could check in
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff!.
Stayed 1 night in Jul 2024

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Higher rate not justified compared to similar accomodations available in same area. Room conveniences less. Heavy loud slamming doors of rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Great overnight stay! Hotel was very clean and staff was very polite.
Stayed 1 night in May 2024