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Hyatt Place Sumter / Downtown

3.0 star property
Downtown Sumter welcomes travelers with comfortable accommodations near Crystal Lakes Golf Course, perfect for morning coffee before meetings or recreation

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Photo gallery for Hyatt Place Sumter / Downtown

Restaurant - Hyatt Place Sumter / Downtown (Sumter)
Desk, blackout drapes, iron/ironing board, free WiFi - Hyatt Place Sumter / Downtown (Sumter)
Lobby - Hyatt Place Sumter / Downtown (Sumter)
Exterior - Hyatt Place Sumter / Downtown (Sumter)
Seasonal outdoor pool - Hyatt Place Sumter / Downtown (Sumter)
Hyatt Place Sumter / Downtown places visitors in the city center with practical amenities like a breakfast buffet, coffee shop, and convenience store. Enjoy the seasonal outdoor pool and meeting room for business needs. Guests praise the helpful staff and reliable free WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for High Floor 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

High Floor 2 Queen Beds

  • Sleeps 6
  • Free WiFi

View all photos for High Floor King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

High Floor King Bed

  • Sleeps 4
  • Free WiFi

View all photos for King Bed (plus sofa bed)

Desk, blackout drapes, iron/ironing board, free WiFi

King Bed (plus sofa bed)

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Specialty)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Specialty)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Ada W/ Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Ada W/ Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Sumter is home to Hyatt Place Sumter / Downtown. Crystal Lakes Golf Course and Palmetto Tennis Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Palmetto Park and Patriots Sports Plex. Don't miss out on a visit to Swan Lake Iris Gardens. Visit our Sumter travel guide
Map
18 N Main St, Sumter, SC, 29150

What's nearby

  • O'Donnell House
    4 min walk - 0.3 miles
  • Sumter City Hall
    4 min walk - 0.3 miles
  • Sumter County Library
    4 min walk - 0.3 miles
  • Prisma Health Toumey Hospital
    4 min walk - 0.3 miles
  • Sumter County Gallery of Art
    19 min walk - 1.0 mile

Getting around

  • Columbia Metropolitan Airport (CAE)
    69 min drive

Restaurants

  • McDonald's
    9 min walk
  • Burger King
    13 min walk
  • El Paso Tacos And Tequila
    5 min walk
  • Wendy's
    8 min walk
  • Tuomey Cafeteria
    5 min walk

About this property

Hyatt Place Sumter / Downtown

Hotel near O'Donnell House
Located close to Swan Lake Iris Gardens and Crystal Lakes Golf Course, Hyatt Place Sumter / Downtown provides free breakfast, a grocery/convenience store, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, 1 meeting room, and smoke-free premises
  • A 24-hour front desk, a banquet hall, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Coffee To Cocktails Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,679 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September

Frequently asked questions

Does Hyatt Place Sumter / Downtown have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hyatt Place Sumter / Downtown pet-friendly?

Yes, Hyatt Place Sumter / Downtown allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per stay.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hyatt Place Sumter / Downtown?

Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Sumter / Downtown?

Check-out is at noon.

Where is Hyatt Place Sumter / Downtown located?

Situated in Sumter, this hotel is 0.4 mi (0.7 km) from O'Donnell House and within 3 mi (5 km) of Swan Lake Iris Gardens and Crystal Lakes Golf Course. Palmetto Tennis Center and Palmetto Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Sumter / Downtown Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 670 out of 928 reviews
Rating 8 - Good. 163 out of 928 reviews
Rating 6 - Okay. 51 out of 928 reviews
Rating 4 - Poor. 23 out of 928 reviews
Rating 2 - Terrible. 21 out of 928 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great breakfast & hospitality!!
Stayed 4 nights in May 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location very new nice and clean staff extremely informative
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shomeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay , this is my second time staying here , clean welcoming staff close you some good restaurants my favorite is sidebar, will stay when I return again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The renovations dod not interfer with this beautiful property. Im looking forward to my next stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff made you feel welcomed and are very accommodating. The breakfast menu was redundant but freshly prepared. The rooms are comfortable and were being remodeled at the time of our stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the beds were comfy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly and we only stayed 1 night with a super late check in and early out but everything seemed really nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very nice.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cookies are amazing, super friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is excellent. Hotel staff was very friendly and the rooms were clean.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Francine

Liked: Staff & service, amenities, property conditions & facilities
Pleasantly surprised by the location, area and the hotel itself.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely accommodating with unusual requests and very friendly. Breakfast was very good. Beds were comfortable. Rooms are spacious.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Love the cleaness, great atmosphere and location.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking, get staff, the manager and morning lady at the desk are so friendly and helpful. They're excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I were very pleased with the room and facility. Breakfast was great!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Savia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were cleaned and spacious, the beds were comfortable, the shower was clean, spacious and the water was nice and hot ! The staff was very friendly and extremely helpful and I appreciated them all ! The breakfast was delicious and I used the 24/7 gym and laundry room. I just didn’t like the community microwave in the hallway. The lobby was decorated beautifully for the Holidays and excellent place to take family pictures .
Beautiful tree in lobby
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room, comfortable beds, delicious breakfast!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tammy D

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very friendly and welcoming. I enjoyed the dining options at and around the hotel.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The hotel as okay. Nothing extra to mention. The location is in the heart of downtown Sumter. Parking was not as convenient as I’d have liked. Staff were super nice and accommodating.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time in Sumter

Overall, it was a good stay. I appreciated that the parking was very convenient and there was no added fee for parking. The room was clean. The check-in staff was friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

DAVID

Liked: Amenities
Great restaurant next to it liked downtown area
Stayed 1 night in Nov 2024
Verified

8/10 Good

treasure

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everyone was friendly and it’s literally the best hotel in sumter! Trust me..
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly very clean and nice place
Stayed 2 nights in Aug 2024