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Holiday Inn Express Sumter by IHG

2.5 star property
Travelers can maintain their workout routine at the 24-hour fitness center, swim laps in the indoor pool, or get assistance from the attentive staff

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Photo gallery for Holiday Inn Express Sumter by IHG

Desk, iron/ironing board, free cribs/infant beds, free WiFi - Holiday Inn Express Sumter by IHG (Sumter)
Exterior - Holiday Inn Express Sumter by IHG (Sumter)
Exterior - Holiday Inn Express Sumter by IHG (Sumter)
Free daily on-the-go breakfast - Holiday Inn Express Sumter by IHG (Sumter)
Indoor pool - Holiday Inn Express Sumter by IHG (Sumter)
Holiday Inn Express Sumter, an IHG Hotel, is near Patriots Sports Plex and Palmetto Tennis Center. Guests enjoy to-go breakfast options, an indoor pool, a 24-hour gym, free in-room WiFi, and practical amenities like dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds (Additional Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Sumter, Holiday Inn Express Sumter by IHG is in the city center. Looking to enjoy an event or a game while in town? See what's going on at Palmetto Tennis Center. Spend some time exploring the area's activities, including golfing. Visit our Sumter travel guide
Map
2490 Broad St, Sumter, SC, 29150-1858

What's nearby

  • Sumter Mall
    2 min drive - 1.7 miles
  • Dillion Park
    3 min drive - 2.5 miles
  • Crystal Lakes Golf Course
    4 min drive - 3.3 miles
  • Morris College
    4 min drive - 4.5 miles
  • Palmetto Tennis Center
    6 min drive - 3.3 miles

Getting around

  • Columbia Metropolitan Airport (CAE)
    61 min drive

Restaurants

  • McDonald's
    3 min drive
  • Chick-fil-A
    2 min drive
  • The Habit Burger Grill
    2 min drive
  • Circle K
    10 min walk
  • Sonic Drive-In
    2 min drive

About this property

Holiday Inn Express Sumter by IHG

Hotel near Sumter Mall
Located close to Palmetto Tennis Center and Patriots Sports Plex, Holiday Inn Express Sumter by IHG provides free to-go breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A vending machine, a front-desk safe, and luggage storage
  • Coffee/tea in the lobby, free newspapers, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 79 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 27-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Frequently asked questions

Does Holiday Inn Express Sumter by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Sumter by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Sumter by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express Sumter by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Sumter by IHG located?

Located in the heart of Sumter, this hotel is 1.7 mi (2.8 km) from Sumter Mall and 2.1 mi (3.4 km) from Palmetto Tennis Center. Patriots Sports Plex and Shaw Air Force Base are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Sumter by IHG Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 416 out of 726 reviews
Rating 8 - Good. 201 out of 726 reviews
Rating 6 - Okay. 66 out of 726 reviews
Rating 4 - Poor. 24 out of 726 reviews
Rating 2 - Terrible. 19 out of 726 reviews

Reviews

Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome, the complimentary breakfast delicious, and the staff was very helpful and super nice!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean Very friendly staff Good coffee
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities
Clean property, nice staff. Good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good customer service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, hotel was clean and mostly quiet
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
My room was spotless. The staff was friendly and the breakfast was awesome. I will definitely be staying at the Holiday Inn Express during my travels.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Latesha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff good area
Stayed 1 night in Oct 2025
Verified

8/10 Good

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming staff! The room was clean, exception from a few hairs in the tub and in bath mat. Breakfast was good! I enjoyed my stay!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities
Staff was super friendly, location was great for purposes of my visit. Bathrooms were showing their age, but all was very clean.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great only had a pool not a hot tub room was comfortable great place to stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
Good breakfast. Nice beds
Stayed 1 night in Oct 2025
Verified

8/10 Good

Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for the route we were driving; non-congested, quiet, close to dining options, close to church.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay here, clean, quiet and the staff were very polite and professional!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, front desk staff was super friendly
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Linda

Liked: Amenities
When I come to Sumter - I always try to stay here first- clean comfortable and quiet and staff is friendly- thank you
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was pleasant and helpful, the room was clean and comfortable, and there are a bunch of restaurants around the hotel for dining needs.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and seamless. Lots of restaurants and stores near by.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and room was nice and very clean
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities
I love this place, clean, friendly and the breakfast was delicious. Yes I will be staying here again.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the Rooms was neat and clean. Breakfast was also great.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Katherine L

Liked: Cleanliness, amenities, property conditions & facilities
Very clean property with very professional, helpful and friendly staff. Great bed and quiet. Room right beside elevator and never heard anything.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

John

Liked: Cleanliness
Ok stay. Clean and quiet. A bit overpriced for what it is but overall ok.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and very friendly staff.
Stayed 1 night in Nov 2023