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SureStay Hotel by Best Western Summersville

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Summersville

A multi-story hotel with a central atrium, a SureStay sign, and a parking lot. - SureStay Hotel by Best Western Summersville (Summersville)
A reception desk at SureStay Hotel by Best Western with a brown door and a digital keycard reader. - SureStay Hotel by Best Western Summersville (Summersville)
A kitchen with brown cabinets, a clock, and various appliances like a coffee maker and microwave. - SureStay Hotel by Best Western Summersville (Summersville)
A hotel room with a bed, bedside table, lamp, and a desk with a chair. - SureStay Hotel by Best Western Summersville (Summersville)
A hotel lobby with seating, an ATM, a fireplace, and a TV. - SureStay Hotel by Best Western Summersville (Summersville)
SureStay Hotel by Best Western Summersville provides free continental breakfast and more. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, a dresser, and a microwave.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, a dresser, and a microwave.

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, TV, and a mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, a refrigerator, and a door.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, a refrigerator, and a door.

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Summersville is home to SureStay Hotel by Best Western Summersville. New River Gorge Bridge and Tunney Hunsaker Bridge are local landmarks, and the area's natural beauty can be seen at Summersville Lake State Park and Summersville Lake. Visit our Summersville travel guide
Map
1203 Broad St, Summersville, WV, 26651

What's nearby

  • A large island surrounded by a calm lake, with a boat creating a wake.
    Summersville Lake
    2 min drive - 1.3 miles
  • A calm lake with clear water, surrounded by green hills and a cloudy sky.
    Summersville Lake State Park
    2 min drive - 2.8 miles
  • A lake surrounded by dense forest and hills.
    Summersville Lake Recreation Area
    13 min drive - 12.5 miles
  • A steel bridge arching over a dense forest with the sun setting in the background.
    New River Gorge Bridge
    23 min drive - 28.4 miles
  • Elizabeth Stephenson Memorial Library
    1 min drive - 1.1 miles

Getting around

  • Beckley, WV (BKW-Raleigh County Memorial)
    62 min drive

Restaurants

  • Sheetz
    4 min drive
  • McDonald's
    5 min drive
  • Taco Bell
    4 min drive
  • Starbucks
    4 min drive
  • Maloney's
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

Frequently asked questions

Is SureStay Hotel by Best Western Summersville pet-friendly?

Yes, SureStay Hotel by Best Western Summersville allows dogs (limit 2 total). There's a fee of USD 15.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Summersville?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Summersville?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Summersville located?

Situated in Summersville, this hotel is within 1 mi (2 km) of Elizabeth Stephenson Memorial Library and Summersville Lake. Gauley River and Summersville Lake State Park are also within 3 mi (5 km).

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Reviews

SureStay Hotel by Best Western Summersville Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 403 out of 932 reviews
Rating 8 - Good. 312 out of 932 reviews
Rating 6 - Okay. 131 out of 932 reviews
Rating 4 - Poor. 49 out of 932 reviews
Rating 2 - Terrible. 37 out of 932 reviews

Reviews

Verified review

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the front desk was great
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice breakfast, clean rooms. Will definitely stay here on our yearly trips 😀
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, comfortable, and quite. We had a good night's stay.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part is the location! We loved Alfredo’s and topped it off with some Dairy Queen.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were extremely helpful and friendly. Breakfast was good and well stocked. Rooms were clean. Location was easily accessible. This was our first time staying at a Sure Stay and will definitely stay again.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Nice location for north New River Gorge Dairy Queen in the fn parking lot.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! The continental breakfast left a little to be desired, but ok. Loved the area
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service
The hotel is old but clean Good shower, beds and pillows Great price performance Standard breakfast Friendly front desk staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the evening check in desk person and the morning check out person were friendly and personable. Both took the time to point out the breakfast area even though it was in plain sight. We plan to stay there next summer when attending the conference we were at this year. Signage was excellent from the highway.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, efficient service. I will stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and is very well run. I will be sure to stay with them again!
Stayed 7 nights in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, check-in was easy. Room was clean. Located right off of SR19 with a gas station across, making it convenient for travellers passing through. Plenty of parking available. We could smell the smokers on the balcony all night inside our room, ventilation could be improved. Breakfast was available until 9am the next day. Overall, we were satisfied with our stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had recently been updated. Staff was friendly and helpful. Great stay and much better than places costing twice as much on our trip.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a friendly and helpful staff and clean, comfortable rooms. The hotel is well looked after - the exterior doors were being repainted while was there. It is a nice little place to stay, and I felt very safe. Did I mention their amazing staff? Thanks for a great stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Convenient to get to.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, the bed was comfortable & the breakfast was perfect. We were far enough from the road that it was nice & quiet. Would definitely recommend.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
A great place to stay for an affordable overnight. Very friendly staff, clean room, great coffee at the complimentary breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
An impeccably clean property with a weird TV situation!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

jodey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Our room was ok, one bed cover had holes in it and when they cleaned they did not stock any toilet paper, no condition, basically a bare minimum. Towels were thin and scratchy. Rooms get all of the road noise. We would choose somewhere else to stay in the future
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, adequate breakfast.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Warner

Liked: Cleanliness, staff & service
Value stay for a quick stop very friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Price was good and had fridge and microwave.
Stayed 1 night in Jun 2026