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Sanctoo Suites and Villas

5.0 star property
Luxury hotel with a full-service spa and free valet parking

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Photo gallery for Sanctoo Suites and Villas

Garden Private Pool Villa (Free entrance to Bali Zoo) | Private pool
Suite, Pool Access (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk
Couples treatment rooms, body treatments, body scrubs
Suite, Pool Access (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk
Panoramic Suite (Free Entrance to Bali Zoo) | Living area | 53-inch LCD TV with cable channels, TV, Netflix

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Family Suite Aviary (Unlimited Access To Bali Zoo)

Family Suite Aviary (Unlimited Access To Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Family Suite Aviary (Unlimited Access To Bali Zoo)

Highlights

Patio
Air conditioning
Free cribs/infant beds
LCD TV
2 bedrooms
Premium bedding
2 bathrooms
Separate bathtub and shower
  • 88 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite (Free Entrance to Bali Zoo)

Highlights

Patio
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Panoramic Suite (Free Entrance to Bali Zoo)

Highlights

Patio
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for River Private Pool Villa (Free entrance to Bali Zoo)

River Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

River Private Pool Villa (Free entrance to Bali Zoo)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
  • River view
  • 300 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite, Pool Access (Free Entrance to Bali Zoo)

Highlights

Patio
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Garden Private Pool Villa (Free entrance to Bali Zoo)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
  • 300 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Access Suite

Premium bedding, minibar, in-room safe, desk

Pool Access Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite

Premium bedding, minibar, in-room safe, desk

Panoramic Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Family Suite Aviary

Premium bedding, minibar, in-room safe, desk

Family Suite Aviary

  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Garden Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom Garden Pool Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom River Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom River Pool Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852

What's nearby

  • Bali Zoo - 5 min walk - 0.3 miles
  • Tegenungan Waterfall - 11 min drive - 3.9 miles
  • Ubud Monkey Forest - 12 min drive - 6.4 miles
  • Ubud Traditional Art Market - 12 min drive - 7.2 miles
  • Ubud Palace - 13 min drive - 7.4 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 57 min drive

Restaurants

  • ‪Bakso Solo Celuk - ‬4 min drive
  • ‪Negari Agro Wisata Kopi Luwak and Balinesse House - ‬5 min drive
  • ‪Bakso Solo Sukawati - ‬5 min drive
  • ‪Mula Rasa Coffee And Bistro - ‬7 min walk
  • ‪RM. Ulam-Ulam Batubulan - ‬4 min drive

About this property

Sanctoo Suites and Villas

Luxury hotel near Sukawati Market
Located close to Tegenungan Waterfall, Sanctoo Suites and Villas provides a terrace, a garden, and a library. Treat yourself to a massage, a manicure/pedicure, or a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and babysitting (surcharge)
  • Free newspapers, a front-desk safe, and barbecue grills
Room features
All guestrooms at Sanctoo Suites and Villas include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Separate tubs/showers, free toiletries, and hair dryers
  • 53-inch LCD TVs with Netflix, streaming services, and premium channels
  • Patios, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Sanctoo Villa Hotel Sukawati
Sanctoo Villa Hotel
Sanctoo Villa Sukawati
Sanctoo Villa
Sanctoo Suites Villas
The Sanctoo Villas Spa
Sanctoo Suites And Sukawati
Sanctoo Suites and Villas Hotel
Sanctoo Suites and Villas Sukawati
Sanctoo Suites Villas CHSE Certified
Sanctoo Suites and Villas Hotel Sukawati

Frequently asked questions

Does Sanctoo Suites and Villas have a pool?

Yes, this property has an outdoor pool.

Is Sanctoo Suites and Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctoo Suites and Villas?

Valet parking is free at this property.

What time is check-in at Sanctoo Suites and Villas?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Sanctoo Suites and Villas?

Check-out is at noon.

Does Sanctoo Suites and Villas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Sanctoo Suites and Villas located?

Situated in a national park, this luxury hotel is 2.1 mi (3.4 km) from Sukawati Market and within 9 mi (15 km) of Tegenungan Waterfall and Ubud Traditional Art Market. Ubud Palace and Blanco Museum are also within 9 mi (15 km).

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Sanctoo Suites and Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 4 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

We had two incredible nights here. Very friendly staff, Got an amazing massage, really good piece and Connected to the Bali zoo! Highly recommend
Stayed 2 nights in Feb 2025

8/10

Proximity to the zoo. Staff was a little too pushy but overall amazing
Stayed 2 nights in Mar 2025

10/10

Hotel was very neat staff friendly great views highly recommend
Stayed 2 nights in Mar 2024

8/10

Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
Stayed 5 nights in Aug 2023

2/10

The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Stayed 3 nights in Jul 2023

10/10

Stayed 5 nights in Feb 2025

6/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Sep 2024

8/10

Stayed 2 nights in Jul 2024

6/10

Stayed 3 nights in Mar 2024

10/10

Stayed 2 nights in Jan 2023

10/10

Excellente expérience. Très bon emplacement
Stayed 2 nights in Jul 2022

10/10

Stayed 4 nights in Dec 2019

8/10

Stayed 3 nights in Dec 2019

10/10

Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Stayed 1 night in Jul 2019

10/10

Stayed 2 nights in Jan 2019

10/10

Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Stayed 3 nights in Jan 2019

6/10

Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
Stayed 3 nights in Nov 2018

6/10

We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Stayed 2 nights in Oct 2018

10/10

L'accueil est chaleureux et l'accès à la villa rapide. La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme). Le petit déjeuner est bon et le service impeccable. Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier. La pluie ne nous a pas permis de faire le bain avec les éléphants Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique.
Stayed 2 nights in Aug 2018

10/10

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

10/10

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Stayed 6 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

Sehr angenehme Atmosphäre. Mitarbeiter unglaublich freundlich und darauf aus, alle Wünsche zu erfüllen. Schöne Villen mit riesigem Bad und tollem Pool! Freier Eintritt in den Zoo, der direkt an die Unterkunft angrenzt. Essen im Restaurant teurer, aber lecker. Es hätte allerdings mehr vegetarische Auswahl geben können. Auf Nachfrage gab es dann aber auch vegetarische Speisen. Im Spa gibt es fast jeden Tag ein besonderes Promo-Angebot. Die Massagen waren auch sehr gut.
Stayed 5 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10

Beautiful place to stay. Just need more food variety.
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Stayed 3 nights in Aug 2017