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Sanctoo Suites and Villas

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View from property - Sanctoo Suites and Villas (Sukawati)
River Private Pool Villa (Free entrance to Bali Zoo) | Living area | 53-inch LCD TV with cable channels, TV, Netflix - Sanctoo Suites and Villas (Sukawati)
Panoramic Suite (Free Entrance to Bali Zoo) | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers - Sanctoo Suites and Villas (Sukawati)
River Private Pool Villa (Free entrance to Bali Zoo) | View from room - Sanctoo Suites and Villas (Sukawati)
Lobby - Sanctoo Suites and Villas (Sukawati)
Luxury
5.0 star property
9.0

Wonderful

Tranquil sanctuary in Ubud

Surrounded by lush national park scenery, the outdoor pool offers a serene escape with impressive views. The full-service spa provides amazing personalized massage treatments. Guests can enjoy a meal at the on-site restaurant before retreating to their private patio.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for One Bedroom Garden Pool Villa

Premium bedding, minibar, in-room safe, desk

One Bedroom Garden Pool Villa

  • Sleeps 2
  • Free WiFi

View all photos for Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Garden Private Pool Villa (Free entrance to Bali Zoo)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 300 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for River Private Pool Villa (Free entrance to Bali Zoo)

River Private Pool Villa (Free entrance to Bali Zoo) | View from room

River Private Pool Villa (Free entrance to Bali Zoo)

  • River view
  • 300 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite (Free Entrance to Bali Zoo)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • Free WiFi

View all photos for Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite, Pool Access (Free Entrance to Bali Zoo)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite Aviary (Unlimited Access To Bali Zoo)

Family Suite Aviary (Unlimited Access To Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Family Suite Aviary (Unlimited Access To Bali Zoo)

  • Garden view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

View all photos for Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Panoramic Suite (Free Entrance to Bali Zoo)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Special Offer Suite (Free Entrace to Bali Zoo)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Sukawati, Sanctoo Suites and Villas is near theme parks and in a national park. Sukawati Market and Ubud Traditional Art Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tegenungan Waterfall and Sanur Beach. Ubud Palace and Blanco Museum are two other places to visit that come recommended. Visit our Sukawati travel guide
Map
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852

What's nearby

  • Bali Zoo
    Bali Zoo
    6 min walk - 0.4 miles
  • Sanur Beach
    Sanur Beach
    25 min drive - 10.0 miles
  • KFRFTD Ubud Traditional Art Market - Ubud Traditional Art Market is a famous place in Ubud Village as a tourist destination for traditional art trading.
    Ubud Traditional Art Market
    25 min drive - 9.6 miles
  • Ubud Palace
    Ubud Palace
    26 min drive - 9.8 miles
  • Singapadu Banyan Tree
    13 min walk - 0.7 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS)
    57 min drive

Restaurants

  • The Jungle Club Bali
    11 min walk
  • Tlaga Singha
    9 min walk
  • Bali Buda
    3 min drive
  • Alam Sari Luwak Coffee
    18 min walk
  • Suku Eats And Drinks
    3 min walk

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  • Spa
  • Kids pool
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 400,000 for adults and IDR 250,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for IDR 700000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 400000 for adults and IDR 250000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sanctoo Suites and Villas have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sanctoo Suites and Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Sanctoo Suites and Villas?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Sanctoo Suites and Villas?

Check-out is at noon.

Does Sanctoo Suites and Villas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 700000 per vehicle applies.

Where is Sanctoo Suites and Villas located?

This family-friendly Sukawati hotel is located in a national park, 2.1 mi (3.4 km) from Sukawati Market, and within 9 mi (15 km) of Tegenungan Waterfall and Ubud Traditional Art Market. Ubud Palace and Blanco Museum are also within 9 mi (15 km).

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Reviews

Sanctoo Suites and Villas Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. I wish we had booked more than 2 nights! The zoo is next door. We loved the breakfast and dinner here. Highly recommend!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very neat staff friendly great views highly recommend
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

We had two incredible nights here. Very friendly staff, Got an amazing massage, really good piece and Connected to the Bali zoo! Highly recommend
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Kacper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the zoo. Staff was a little too pushy but overall amazing
Stayed 2 nights in Mar 2025
Verified

8/10 Good

nizar

Liked: Amenities
Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Cassian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.
Stayed 6 nights in May 2025
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service
Friendly and clean. Furniture a bit worn
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで快適なホテル、リゾートに来た感じがしました。動物とのふれあいに最高の立地。動物園に行ったあとはプールで気持ちよく過ごしました。昼ごはんはホテルのプールで、ナシゴレンやパスタを注文。旅行中1番美味しいナシゴレンでした。いつもスタッフの人たちはも穏やかな笑顔で受け入れてくれます。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience. Très bon emplacement
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay!

Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
Stayed 3 nights in Nov 2018
Verified

6/10 Okay

Yi Lian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour inoubliable

L'accueil est chaleureux et l'accès à la villa rapide. La villa est splendide, spacieuse, sobre et offre une très belle vue sur la rivière (un peu bruyante selon ma femme). Le petit déjeuner est bon et le service impeccable. Le diner avec les éléphants est plutôt sympa mais ne vous attendez pas à qlq chose de "nature" c'était plus un spectacle qu'un moment privilégier. La pluie ne nous a pas permis de faire le bain avec les éléphants Un grand merci à toutes l'équipe et Yowin qui a fait le guide pendant une journée (volcan, temple, rizière...) ce fut une journée magnifique.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning villas

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Ubud, maybe the best in Bali

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Stayed 6 nights in Dec 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Villen zum Zweisamkeit genießen!

Sehr angenehme Atmosphäre. Mitarbeiter unglaublich freundlich und darauf aus, alle Wünsche zu erfüllen. Schöne Villen mit riesigem Bad und tollem Pool! Freier Eintritt in den Zoo, der direkt an die Unterkunft angrenzt. Essen im Restaurant teurer, aber lecker. Es hätte allerdings mehr vegetarische Auswahl geben können. Auf Nachfrage gab es dann aber auch vegetarische Speisen. Im Spa gibt es fast jeden Tag ein besonderes Promo-Angebot. Die Massagen waren auch sehr gut.
Stayed 5 nights in Oct 2017
Verified

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay. Just need more food variety.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury retreat

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Villa. Everything I expected and more!

Very nice, clean Villa! Staff very nice and very helpful! Close to Bali Zoo. Unlimited entry to Bali Zoo during your stay. Villa very clean. Beautiful pool. Staff will help you book tours, a driver, romantic dinner in your Villa, and more! Staff gave me a cake for my birthday and decorated my room. I loved my stay at the Sanctoo Villa!!
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Georgia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amacing and beautifull hotel!!

Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-star luxury at its best, spectacular stay

I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay if you like the zoo, rainforest + ubud

Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had