Südcoldinne Vacations

I would stay here again. Rooms are great for the price and the food court is good as well. Pool was also nice! Great budget friendly option. Would recommend and upgraded room.

Room was clean and modern. Picked run of the house upon booking and was pleasantly surprised. Thank you. Hallways well maintained. The quiet during sleep time was much appreciated. Food offerings and attractions all in walking distance. Would stay at hotel again. Only con I have is our shower didn’t drain very well, otherwise an overall great stay.

I would like to share my experience during check-in. Unfortunately, the front desk employee, Mariah was extremely rude and unprofessional throughout our interaction. Her attitude made us feel unwelcome and completely overshadowed what should have been an enjoyable stay. Due to the way we were treated, we requested to speak with a supervisor. Unfortunately, the supervisor “Erick” was not helpful either. I explained that I was uncomfortable continuing to work with Maria and politely asked if he could complete our check-in instead. Rather than assisting us, he informed us that he was leaving for his break and could not finish the transaction. He told us we would need to get back in line and wait to be called again. The line was very long, and after already experiencing poor customer service, being asked to start the process over was frustrating and unacceptable. We expected management to help resolve the situation, but instead, we felt dismissed. This experience left us extremely disappointed. Because of the poor customer service we received from both Maria and the supervisor Erick, our stay began on a very negative note, and we do not plan to return to the Flamingo Hotel. We hope this feedback is taken seriously so future guests do not have a similar experience.

It was great.