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RSL Cold & Hot Springs Resort Suao

4.0 star property
Baroque resort with 3 restaurants connected to the convention center in Suao

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Photo gallery for RSL Cold & Hot Springs Resort Suao

Interior
Terrace/patio
Property entrance
Japanese style room (Dual spring bath) | Premium bedding, down comforters, pillowtop beds, in-room safe
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Western Style Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Quadruple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Western Style Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Tatami Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese Style Tatami Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese style room (Dual spring bath)

Japanese style room (Dual spring bath) | Premium bedding, down comforters, pillowtop beds, in-room safe

Japanese style room (Dual spring bath)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Lakeshore Hotel Suao

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
Lakeshore Hotel Suao

About the neighborhood

Map
No.301, Jhongyuan Rd., Suao, Yilan County, 270

What's nearby

  • Suao Cold Springs - 5 min walk - 0.3 miles
  • Nanfang Ao Fishing Port - 3 min drive - 1.8 miles
  • Nanfangao Nantian Temple - 3 min drive - 1.8 miles
  • Tofu Cape - 3 min drive - 1.8 miles
  • Lucky Art Crayon Factory - 5 min drive - 2.9 miles

Getting around

  • Suao Station - 11 min walk
  • Taoyuan International Airport (TPE) - 98 min drive

Restaurants

  • ‪鳳鳴蘇澳羊羹本舖 - ‬8 min walk
  • ‪耳東小館 - ‬3 min walk
  • ‪正好鮮肉小籠包 - ‬7 min walk
  • ‪永豐活海鮮餐廳 - ‬13 min walk
  • ‪新建利冰店 - ‬13 min walk

About this property

RSL Cold & Hot Springs Resort Suao

Upscale family-friendly resort near Nanfang Ao Fishing Port
Consider a stay at RSL Cold & Hot Springs Resort Suao and take advantage of a terrace, shopping on site, and a garden. Indulge in a body scrub, a body treatment, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, kids' meals, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • Hot springs on site, an electric car charging station, and express check-out
  • Guest reviews say good things about the overall condition
Room features
All 152 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with spring water tubs and rainfall showers
  • 45-inch HDTVs with cable channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 6 km
  • Free train station pick-up and drop-off shuttle from 11:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: TWD 4,180 to 4,180 for adults and TWD 2,750 to 2,750 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Snack Bar

Things to do

  • 10 hot springs
  • Arcade/game room
  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Baroque architecture
  • Built in 2009
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property provides shuttle service to Luo Dong Transfer Station daily. Contact the property in advance to reserve the seats.
This property’s pool is open 7 AM-10 PM April-October and 8 AM-10 PM November-March.
Due to cleaning, this property's pool is closed from noon to 3 PM daily.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 4180 to 4180 for adults, and TWD 2750 to 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 24365486

We should mention

Pool access available from 3:00 PM to 10:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 10 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RSL Cold & Hot Springs Resort
RSL Cold & Hot Springs Resort Suao
RSL Cold Hot Springs
RSL Cold Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold Hot Springs Resort
Rsl Cold & Hot Springs Suao
RSL Cold Hot Springs Resort Suao
RSL Cold & Hot Springs Resort Suao Suao
RSL Cold & Hot Springs Resort Suao Resort
RSL Cold & Hot Springs Resort Suao Resort Suao

Frequently asked questions

Does RSL Cold & Hot Springs Resort Suao have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 3:00 PM–10:00 PM.

Is RSL Cold & Hot Springs Resort Suao pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at RSL Cold & Hot Springs Resort Suao?

Self parking is free at this property.

What time is check-in at RSL Cold & Hot Springs Resort Suao?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at RSL Cold & Hot Springs Resort Suao?

Check-out is at 11:00 AM.

Does RSL Cold & Hot Springs Resort Suao provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RSL Cold & Hot Springs Resort Suao located?

This family-friendly Suao resort is located near the beach, within 1 mi (2 km) of Suao Cold Springs and Shenghu Shan. Sanxiantai and Baimi Wooden Clogs Museum are also within 2 mi (3 km). Suao Station is 11 minutes by foot.

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RSL Cold & Hot Springs Resort Suao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 366 reviews
Rating 8 - Good. 114 out of 366 reviews
Rating 6 - Okay. 24 out of 366 reviews
Rating 4 - Poor. 6 out of 366 reviews
Rating 2 - Terrible. 9 out of 366 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Kind staffs, excellentservice.
Stayed 1 night in Jan 2025

10/10 Excellent

Qiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, well maintained facility, great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Stayed 1 night in May 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho. Also the breakfast food is just "average", nothing to write home about, just a "meh".
Stayed 1 night in Nov 2024

8/10 Good

Yoren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Stayed 2 nights in Oct 2022

10/10 Excellent

Morten

Stayed 1 night in May 2025

10/10 Excellent

Shih Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ChihMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒、很舒適的環境，服務人員每個都很熱忱，
Stayed 1 night in Mar 2025

8/10 Good

WenChen

Stayed 1 night in Feb 2025

10/10 Excellent

Chin Hsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chih Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優秀的飯店

15～16年的飯店，不論是飯店外觀或設施都很用心的在維護。
Stayed 1 night in Feb 2025

10/10 Excellent

Huang-Hsiu

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ChiaHuei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chin Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

HSINYI

Liked: Staff & service, property conditions & facilities

整體環境

進出不便、停車場不在飯店內、冷氣溫度過低
Stayed 1 night in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kuo-an

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切，設施良好。
套餐式的早餐，很舒服的服務。
Stayed 1 night in Jan 2025

10/10 Excellent

CHING YUEH

Stayed 1 night in Jan 2025

2/10 Terrible

HSIAO HUA

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024