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The Grosvenor Hotel

Property class: 4

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Photo gallery for The Grosvenor Hotel

Lobby lounge - The Grosvenor Hotel (Stratford-upon-Avon)
Reception - The Grosvenor Hotel (Stratford-upon-Avon)
Front of property - The Grosvenor Hotel (Stratford-upon-Avon)
Lounge - The Grosvenor Hotel (Stratford-upon-Avon)
Bar (on property) - The Grosvenor Hotel (Stratford-upon-Avon)
The Grosvenor Hotel provides amenities like a free daily manager's reception and a bar. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Bar
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a small table with a bottle and glasses, a chair, and a window with curtains.

Standard Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a small table, a mirror, and a vase with flowers.

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

A hotel room with two beds, a desk with a tray of breakfast items, a vase with flowers, and a view of the city through large windows.

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

A modern hotel room with a flat-screen TV, a bed with white bedding, a sofa, a coffee table, and a desk with a chair.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a tufted bench, a sofa, and a mirror.

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with two beds, a desk, and a TV.

Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadruple Room

A hotel room with two beds, a desk, a flat-screen TV, and a view of the city.

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

About the neighborhood

Stratford-upon-Avon City Centre, a neighborhood in Stratford-upon-Avon, is home to The Grosvenor Hotel. Burton Dassett Country Park and The River Avon Trail reflect the area's natural beauty and area attractions include Stratford-upon-Avon Leisure Centre and Bancroft Gardens. Mary Arden's Farm and Avon Bank Gardens are also worth visiting. Visit our Stratford-upon-Avon travel guide
Map
12-14 Warwick Rd, Stratford-upon-Avon, England, CV37 6YT

What's nearby

  • A traditional half-timbered building with a tiled roof and flower beds in front.
    Shakespeare's Birthplace
    6 min walk - 0.4 miles
  • A park with a flower bed of tulips, a modern building with a tower, and a street with shops and a pub.
    Royal Shakespeare Theatre
    8 min walk - 0.4 miles
  • Shakespeare Houses
    2 min walk - 0.1 miles
  • Swan Theatre
    8 min walk - 0.4 miles
  • Town Hall Stratford upon Avon
    9 min walk - 0.5 miles

Getting around

  • Stratford-Upon-Avon Station
    14 min walk
  • Birmingham Airport (BHX)
    35 min drive

Restaurants

  • Carluccio's
    4 min walk
  • Barge & Quarterdeck
    4 min walk
  • Pen & Parchment
    4 min walk
  • Boston Tea Party
    8 min walk
  • McDonald's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is The Grosvenor Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of GBP 25.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 12.00 per night. Limited spots are available.

What time is check-in at The Grosvenor Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Grosvenor Hotel?

Check-out is at 11:00 AM.

Where is The Grosvenor Hotel located?

Located in Stratford-upon-Avon City Centre, this hotel is steps from Parish Church of St. Gregory the Great, Shakespeare Houses, and Mary Arden's Farm. Bancroft Gardens and Stratford-upon-Avon Leisure Centre are also within 5 minutes. Stratford-Upon-Avon Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grosvenor Hotel Reviews

7.0

Good

7.2

Cleanliness

6.0

Amenities

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 123 reviews
Rating 8 - Good. 40 out of 123 reviews
Rating 6 - Okay. 28 out of 123 reviews
Rating 4 - Poor. 13 out of 123 reviews
Rating 2 - Terrible. 15 out of 123 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff room was clean and comfy bed
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely convenient hotel. Super location and easy to get to the main part of Stratford. The hotel is clean and has ample parking at the rear. The room too was clean. But is literally a bed. A couple more things would have made our stay more comfortable. Such as more than one pillow each, a mirror in the room would be good also just a bin. There are no hair dryers or iron in the room. On whole a good hotel for a short stay.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and walking distance to the main markets and streets. Staff were polite and friendly where needed. Special mention (I cannot remember her name!) but injured my foot and needed an extra pillow to elevate my foot, which wasn’t available, but the lady at reception was quick to suggest an alternative of using towels to help elevate my foot. 10/10 👍 would stay here again!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was booked at the last minute and what a good gind it was. Parking on site. Friendly staff to welcome you at reception. Great breakfast. Easy walk into the town center. The room was clean and tidy, with sufficient tea and coffee. I have only given it 4 out of 5 rather than 5 for the following reasons. No bedside/reading lights, and also no ability to turn the main lights out from your bed. It may have been just our room, but there shower was rather lacking a bit of pressure. Despite all of this, if I was visiting Stratford-upon-Avon again I would consider booking this hotel again
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
While the staff were friendly and did help me book an early check-in since I wasn't spending the night but only staying about 6 hours,the room itself was so hot. No fan, or AC!! A 4-star hotel with such morbid room conditions is a shame!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking cost extra, was very clean room near all sites of interest. Good value
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the hotel 1 night, the hotel itself is big and well maintained, the staff are helpful and courteous. Beds aren't very comfortable( maybe because it was the separate pull out single bed). For a room where there is booking for 3 people if you put only 2 cups , 2 glasses and 2 tea bags it doesn't give a great impression on your customer. Parking charges- 12 pounds for 24 hours also stings a bit The best thing is the location right next to the high street and the river.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy and accessible to the main centre of town for shopping and food. Helpful friendly staff. Rooms were a good size when travelling with a teenager.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Great location; hotel perfectly fine for one night as I arrived late and left early. Wouldn’t have wanted to stay much longer
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Tasha was a superb. She dealt with a lot of things when we were there.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
It’s a perfectly adequate place to sleep if you need a bed but no frills. It feels a bit jaded and the room needed a deep clean but you get what you pay for and it doesn’t cost much.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Very tired property that needs TLC. Breakfast selection was poor for the price you pay. Very noisy hotel
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the breakfast,the whole experience was terrible
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Clearly seen better days, in the middle of a refurbishment. Carpets threadbare and no paintings or decor. Decent night of sleep. Also didnt like £12 for parking when could have been told that there is LOADs of free parking in streets around.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
There was no hair dryer, no bedside lamps the bathroom mouldy, we were moved better room but still needed a damn good clean! Paint on headboard, dusty lights etc. dated and dirty! Would not go again ever! They also used to house illegal migrabts maybe that’s why the place is a dump! Parking £12 for 24rs!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
It was an overall okay experience, but they don’t reply to their emails. They don’t reply to their Expedia messages as well. I find it weird. Also, the drawer we had in our room had crumbs from another guest.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Staff very friendly but unfortunately not enough to make us ever want to stay again. Room was filthy and had to ask it to be hoovered when checked in. Smelt really funny, hair in the bathroom so doubt it had been cleaned at all! Then they charged me 25 pound cleaning fee for the dog. The dog was cleaner than the room to start with! Overall appalling experience
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has recently reopened after a long closure and, as a result, is suffering a few teething problems. However, the staff are wonderful. They were helpful whenever we requested anything, extremely welcoming and very friendly. The teething issues meant we had to request a few things for our room such as bins! However, this would not put us off staying again. And the fact that the staff were trying so hard to please guests is a huge point in its favour.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. Aircon didn’t work and the window only opened a crack. Was reported but just got a stock response and no follow up. Beds were awful, sheets dirty, cleaners just basically half-straightened the sheets and stepped over the dirty towels leaving them. Furniture was broken, torn, cracked. No water pressure so a trickle of a shower, huddled behind a dirty shower curtain. An awful hotel.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
N:A to pets. Shops nearby The room was clean but it needs a very big refurb-the bathroom was dreadful in all areas. The room carpet had stains and burns, the light fittings were hanging out of their sockets. Wall sockets were fitted uneven. The tv remote back casing was missing. There was no bin. The curtains need to be blackout as the outside light shone through. There was a squashed bug on the ceiling. The pillows had no filling.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, extremely comfortable, tasty breakfast and helpful reception staff ,especially Tasha
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was not ready for guests. More of a ‘work in progress’. The rooms were under furnished, for example, no lamps by the bed. No hair dryer etc. the bathrooms were old and stained and we had to climb in and out of a bath to use the shower. I had rung the hotel in advance to say my 89 year old mother needed a room without mounting stairs and they gave her a room where she had to climb in the bath! We should have been warned that it was under new management and wasn’t completely ready for guests. The pictures of the rooms online made it look like a luxury hotel and the price per room also suggested luxury. It was definitely not worth the high price I was charged. I feel very disappointed. The staff were very nice but were unable to reallocate my mum to a room with a walk-in shower.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was excellent

Very good hotel, room was excellent. Great location.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Very good trip

Overall it was a lovely experience . Staff was ok and bar service was really good . Beautiful place very family friendly . Only issue is the parking which I had to pay for extra while on their website it is not highlighted there.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night solo trip

Room & bathroom clean. Check in took about 10 minutes, apart fron that service was good. Ideal location for walking in to centre.
Stayed 3 nights in Jul 2022