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Mercer Hotel Downtown, BW Premier Collection

3.5 star property
Hotel in Stratford with a coffee shop and a restaurant

Choose dates to view prices

The Mercer Hotel Downtown, BW Premier Collection, is in the city center, offering a stylish base for exploration. Guests enjoy in-room WiFi, a welcoming café, and a restaurant with local flavors. Helpful staff can arrange tour tickets to maximize the prime location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Deep soaking bathtub
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
104 Ontario Street, Stratford, ON, N5A 3H2

What's nearby

  • Stratford City Hall - 3 min walk - 0.2 miles
  • Avon River - 5 min walk - 0.3 miles
  • Avon Theatre - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 5 min walk - 0.3 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee - ‬1 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬2 min walk
  • ‪Jenn And Larry's Brittle And Shakes - ‬2 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel in a shopping district
Take advantage of a coffee shop/cafe, a bar, and a restaurant at Mercer Hotel Downtown, BW Premier Collection. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 49.99 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

This property does not have elevators

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Is Mercer Hotel Downtown, BW Premier Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 15.00 per night. Limited spots are available.

What time is check-in at Mercer Hotel Downtown, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Mercer Hotel Downtown, BW Premier Collection?

Check-out is at 11:00 AM. Late check-out is available for CAD 29.99 (subject to availability).

Where is Mercer Hotel Downtown, BW Premier Collection located?

Located in the heart of Stratford, this hotel is within a 5-minute walk of Stratford City Hall, Shakespearean Gardens, and Avon Theatre. Studio Theatre and Tom Patterson Theatre are also within 10 minutes. Stratford Station is 14 minutes by foot.

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Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 374 out of 693 reviews
Rating 8 - Good. 251 out of 693 reviews
Rating 6 - Okay. 48 out of 693 reviews
Rating 4 - Poor. 16 out of 693 reviews
Rating 2 - Terrible. 4 out of 693 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room and location.
Stayed 1 night in Oct 2025

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service !!!
Stayed 1 night in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Dinner was very good.
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Very clean. Staff extremely helpful. Restaurant was so so good.
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable option on the main drag. Great resto/bar main floor. 5 min walk to Avon or Patterson, 20 mins to Festival.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mercer was excellent - great and friendly staff, lovely room, superb affiliated restaurant, and perfect location for a weekend away in Stratford. We will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ma Cecilia Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
I find the hotel clean and the staff are okay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique stay

Really nice spot on top of the Mercer restaurant close to all Stratford has to offer. Room was well appointed and very comfortable. Great value, would definitely come back
Stayed 1 night in Aug 2025

10/10 Excellent

Hilary

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay with our kiddos and pup! Thank you :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, clean, updated room! The only thing I didn’t love was having to walk downstairs for ice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, nice room.
Stayed 1 night in Dec 2024

10/10 Excellent

Tonghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central, very accommodating and receptive staff, comfortable and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many steps no elevator. Small hotel. Staff was great from hotel staff to breakfast server.
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, friendly staff. Great food. Great atmosphere. Convenient location. Will return.
Stayed 1 night in Apr 2025

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat boutique hotel with beautiful rooms! Kind of awkward with the desk in the bar, but otherwise great!
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place to stay room was very nice an the restaurant was amazing
Stayed 2 nights in Sep 2022

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Stayed 1 night in Dec 2024
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Policies

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