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Mercer Hotel Downtown, BW Premier Collection

3.5 star property
Hotel with a restaurant, near Festival Theatre

Choose dates to view prices

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Daily cooked-to-order breakfast for a fee
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Minibar
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Room amenity
Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
The Mercer Hotel Downtown, BW Premier Collection, is in the city center, offering a stylish base for exploration. Guests enjoy in-room WiFi, a welcoming café, and a restaurant with local flavors. Helpful staff can arrange tour tickets to maximize the prime location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Pet friendly
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Rainfall showerhead
Designer toiletries
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Stratford, Mercer Hotel Downtown, BW Premier Collection is in the city center and near a train station. Shakespearean Gardens and Brickman's Botanical Gardens are local attractions and those in the mood for shopping can visit Stratford Farmers Market and McCully's Hill Farm.
Visit our Stratford travel guideOpens in a new window
Map
104 Ontario Street, Stratford, ON, N5A 3H2

What's nearby

  • Stratford City Hall - 3 min walk - 0.2 miles
  • Avon Theatre - 5 min walk - 0.3 miles
  • Avon River - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 5 min walk - 0.3 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬4 min walk
  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee - ‬1 min walk
  • ‪Cafe Bouffon - ‬1 min walk
  • ‪Mercer Kitchen/BeerHall/Hotel - ‬2 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel near Festival Theatre
Take advantage of a coffee shop/cafe, a bar, and a restaurant at Mercer Hotel Downtown, BW Premier Collection. Guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 49.99 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

This property does not have elevators

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

Is Mercer Hotel Downtown, BW Premier Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Mercer Hotel Downtown, BW Premier Collection?

Self parking is available for CAD 15.00 per night. Limited spots are available.

What time is check-in at Mercer Hotel Downtown, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Mercer Hotel Downtown, BW Premier Collection?

Check-out is at 11:00 AM. Late check-out is available for CAD 29.99 (subject to availability).

Where is Mercer Hotel Downtown, BW Premier Collection located?

Located in the heart of Stratford, this hotel is within 1 mi (2 km) of Stratford City Hall and Festival Theatre. Shakespearean Gardens and Avon Theatre are also within 5 minutes. Stratford Station is 14 minutes by foot.

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Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 671 reviews
Rating 8 - Good. 245 out of 671 reviews
Rating 6 - Okay. 48 out of 671 reviews
Rating 4 - Poor. 15 out of 671 reviews
Rating 2 - Terrible. 4 out of 671 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ma Cecilia Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
I find the hotel clean and the staff are okay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay with our kiddos and pup! Thank you :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, clean, updated room! The only thing I didn’t love was having to walk downstairs for ice.
Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many steps no elevator. Small hotel. Staff was great from hotel staff to breakfast server.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, nice room.
Stayed 1 night in Dec 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat boutique hotel with beautiful rooms! Kind of awkward with the desk in the bar, but otherwise great!
Stayed 1 night in May 2025

10/10 Excellent

Michele

Beautiful property, great staff. We knew there wasn’t an elevator so worked around that. Recommend!
Stayed 1 night in May 2025

8/10 Good

Maxine

Liked: Property conditions & facilities
The staff were incredible! From check-in to departure everyone had a smile and seemed to genuinely care. The room itself was lovely. The only suggestion would be that housekeeping need to spend a little more time snd attention when cleaning the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

wenwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food here! Room is clean and new!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place to stay room was very nice an the restaurant was amazing
Stayed 2 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient hotel in the heart of Stratford.
Stayed 1 night in Jun 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Stratford. Spacious and quiet rooms, quick walk to the theatres, and tons of restaurants, bars, and coffee shops on the doorstep.
Stayed 1 night in Aug 2024

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! And the food is exquisite
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is second time staying at Mercer Hall. It’s convenient and central to amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Greatl hotel and restaurant staff were absolutely amazingb
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay and the staff were lovely.
Stayed 1 night in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great and the restaurant delicious
Stayed 1 night in Oct 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved Mercer hall, both the stay and the food/drink. If you are planning a weekend getaway to see a show at the theatre make Mercer Hall your home base.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel! Our room was very clean and had everything we needed. Only complaint was the size and location of the TV (small, in the corner of the room), but that’s a very minor issue. The Mercer restaurant is fantastic! The food and beer were amazing, I would definitely recommend it. The hotel and restaurant staff were all very friendly and knowledgeable. Overall, we had a nice and relaxing time and would definitely return!
Stayed 1 night in Mar 2025

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