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Zenao Appart'hôtels Strasbourg

Aparthotel in Strasbourg with a 24-hour front desk

Photo gallery for Zenao Appart'hôtels Strasbourg

Lobby
Fridge, microwave, dishwasher, toaster
Apartment | Living room
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Apart-hotel

Sleeps 2

Popular amenities

  • Kitchen
  • Laundry
  • 24/7 front desk
  • Outdoor Space
  • Pet friendly
  • Breakfast available

About this property

Zenao Appart'hôtels Strasbourg

Aparthotel in Strasbourg with a 24-hour front desk
Along with laundry facilities, this aparthotel has a 24-hour front desk and an arcade/game room. WiFi in public areas is free. Other amenities include a garden. Each apartment features free WiFi and a kitchenette with a refrigerator, a microwave, and a dishwasher.
Zenao Appart'hôtels Strasbourg offers 5 accommodations. These individually decorated accommodations include dining tables. This Strasbourg aparthotel provides complimentary wireless Internet access. Kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Housekeeping is provided daily.

Languages

Arabic, English, French, Romanian, Russian

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 8:30 AM for a fee: EUR 8 per person
  • Dining table

Living spaces

  • Dining table

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)

Things to do

  • Arcade/game room

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Garden
  • Individual decor
  • Soundproofing

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Zénao Strasbourg
Zenao Strasbourg
Zenao Appart'hotels Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel
Zenao Appart'hôtels Strasbourg Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel Strasbourg

About the neighborhood

Map
2 Rue Jacques et René Knecht, Strasbourg, 67000

What's nearby

  • European Parliament - 4 min drive - 2.0 miles
  • Parc de l'Orangerie - 5 min drive - 2.3 miles
  • Strasbourg Christmas Market - 7 min drive - 3.4 miles
  • Strasbourg Cathedral - 8 min drive - 3.7 miles
  • Train Station Square - 8 min drive - 4.3 miles

Getting around

  • Le Marais Tram Station - 3 min drive
  • Bischheim Station - 6 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 33 min drive

Restaurants

  • ‪Restaurant la Roue d'Or - ‬10 min walk
  • ‪Restaurant la Vignette - ‬16 min walk
  • ‪L'Auberge du Cygne - ‬14 min walk
  • ‪Sushi's - ‬4 min drive
  • ‪Pizzéria Sarda - ‬18 min walk

Frequently asked questions

Is Zenao Appart'hôtels Strasbourg pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Zenao Appart'hôtels Strasbourg?

This property doesn't offer parking.

What time is check-in at Zenao Appart'hôtels Strasbourg?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Zenao Appart'hôtels Strasbourg?

Check-out is at noon.

Where is Zenao Appart'hôtels Strasbourg located?

Located in Robertsau, this aparthotel is within 2 mi (3 km) of Pourtales Park, Lieu d'Europe, and European Court of Human Rights. Palace of Europe and European Parliament are also within 3 mi (5 km). Pont Phario Tram Station is 23 minutes by foot and Lycee Marc Bloch Tram Station is 27 minutes.

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Zenao Appart'hôtels Strasbourg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10

Nothing like the photos. Bathroom and bedding akin to hostel standards. Kitchen dirty with cobwebs in corners. It is not an apartment but a unit insde an operating Seniors Nursing Home. Totally misleading and disappointed with Expedia promoting this the way it is. Destroyed the final weeks of our trip that have all been great through Expedia until this experience
Stayed 3 nights in Dec 2023

6/10

L'établissement est propre, spacieux et dispose d’une belle terrasse agréable. Les chambres sont confortables, offrant un bon niveau de commodité. Cependant, il est important de noter que cet hôtel semble avant tout être une maison de retraite qui accueille également des voyageurs, ce qui peut surprendre. De plus, la réception 24h/24 annoncée n'est pas respectée. À certaines heures, il est difficile, voire impossible, de trouver quelqu'un à l'accueil, ce qui peut poser problème en cas de besoin. Un point à améliorer pour garantir un service à la hauteur des attentes des clients.
Stayed 2 nights in Feb 2025

6/10

Stayed 1 night in Dec 2024

8/10

Bon rapport qualité prix.
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 2 nights in May 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 2 nights in Feb 2024

4/10

Cet établissement n’est pas un hôtel, comme le souligne très bien l’accueil à l’arrivé. Toutefois, cela n’est pas indiqué sur la description de l’hébergement. Il s’agit d’une résidence autonome pour seniors ! Le petit déjeuner est donc à partager avec les résidents et il n’est pas possible de le prendre en chambre comme le suggèrent les photos. Une taxe pour le chien nous a été facturée à l’arrivée alors que c’était indiqué comme étant gratuit au moment de la réservation. Il n’est pas possible de payer les taxes en carte bleue. Il n’est possible que de payer en espèce alors que la description indiquait qu’il était possible de payer en carte bleue. Enfin, l’appartement était convenable. Toutefois, il y a quand même une odeur particulière et la machine à café était inutilisable puisqu’il y avait un filtre fossilisé à l’intérieur.
Stayed 2 nights in Feb 2024

10/10

Nouvelles expériences, tres bien, à bientôt
Stayed 1 night in Jan 2024

10/10

Stayed 3 nights in Dec 2023

6/10

Stayed 1 night in Dec 2023

8/10

Établissement très calme et agréable. Pas de parking à proprement dit mais il y a suffisamment de place devant l’établissement pour que ce ne soit pas un problème. Ce n’est pas un hôtel mais un bon hébergement.
Stayed 2 nights in Nov 2023

10/10

La gentillesse du personnel
Stayed 3 nights in Nov 2023

8/10

Stayed 11 nights in Oct 2023

10/10

Stayed 3 nights in Oct 2023

10/10

Stayed 1 night in Oct 2023

10/10

Spacieux propre et confortable
Stayed 4 nights in Sep 2023

10/10

Accueil très chaleureux, Propreté et confort au rendez-vous, Endroit très calme et serin Que dire de plus … Je recommande vivement !
Stayed 1 night in Aug 2023

10/10

Ravi de mon séjour. Je recommande
Stayed 1 night in Jul 2023

10/10

Uma residência muito acessível como preço, privacidade , bom acesso a transporte público.
Stayed 2 nights in May 2023

8/10

Stayed 1 night in Apr 2023