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Hôtel Mercure Strasbourg Centre

4.0 star property
Pet-friendly hotel with a 24-hour front desk connected to the convention center in Strasbourg

Choose dates to view prices

Photo gallery for Hôtel Mercure Strasbourg Centre

Front of property - evening/night
Creator video
Terrace/patio
Classic Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Near Place Kléber and Strasbourg Christmas Market, Hôtel Mercure Strasbourg Centre offers a sophisticated retreat. Enjoy the rooftop terrace, library, hair salon, free in-room WiFi and dry cleaning/laundry services; previous guests have praised the hotel's helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Place Kléber - 1 min walk - 0.1 miles
  • Strasbourg Christmas Market - 5 min walk - 0.3 miles
  • Strasbourg Cathedral - 6 min walk - 0.4 miles
  • Train Station Square - 9 min walk - 0.5 miles
  • European Parliament - 5 min drive - 1.8 miles

Getting around

  • Homme de Fer Tram Station - 2 min walk
  • Strasbourg Station - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive

Restaurants

  • ‪Le Link at Sofitel Strasbourg - ‬1 min walk
  • ‪Cafés Reck - ‬2 min walk
  • ‪Poulaillon - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre

Upscale hotel near Strasbourg Christmas Market
Close to Strasbourg Cathedral and Train Station Square, Hôtel Mercure Strasbourg Centre provides a free manager's reception, a terrace, and a shopping mall on site. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a water dispenser
  • Tour/ticket assistance, bicycle parking, and a 24-hour front desk
  • Multilingual staff, meeting rooms, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Designer stores
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Frequently asked questions

Is Hôtel Mercure Strasbourg Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel Mercure Strasbourg Centre?

Self parking is available for EUR 25 per night.

What time is check-in at Hôtel Mercure Strasbourg Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Hôtel Mercure Strasbourg Centre?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Hôtel Mercure Strasbourg Centre located?

Located in City-Centre - Petite France, this hotel is within a 10-minute walk of Printemps Department Store, Strasbourg Christmas Market, and Strasbourg Cathedral. Train Station Square is 0.5 mi (0.9 km) away. Homme de Fer Tram Station is only a 2-minute walk and Ancienne Synagogue Les Halles Tram Station is 4 minutes.

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Reviews

Hôtel Mercure Strasbourg Centre Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 136 out of 487 reviews
Rating 8 - Good. 227 out of 487 reviews
Rating 6 - Okay. 77 out of 487 reviews
Rating 4 - Poor. 31 out of 487 reviews
Rating 2 - Terrible. 16 out of 487 reviews

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and garage parking available on site for a fee but the parking is tight.
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful on arrival! Comfortable and good sized room, although bathroom decor is in need of an update. Good breakfast. Very central position for exploring the city.
Stayed 1 night in May 2025

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 3 nights in May 2024

10/10 Excellent

seyed hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for price , breakfast was excellent
Stayed 3 nights in May 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic...

Nice Hotel..perfect position..friendly staff,,Great City
Stayed 2 nights in Dec 2022

8/10 Good

Judith

Liked: Staff & service, amenities
Nice older hotel. Fine for the price. The carpet in our room was in bad shape, very stained, but the rest of the room was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, walkable, and safe. We enjoyed our stay
Stayed 3 nights in Jun 2023

10/10 Excellent

Robert and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Large and bright room
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much for one night. Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Very convenient location and clean comfortable hotel. Good service.
Stayed 1 night in Oct 2023

8/10 Good

Li

Liked: Cleanliness, staff & service
It’s good for the price. Location is quite convenient.
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Family trip to France
Stayed 1 night in Jan 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were very helpful.
Stayed 2 nights in Jul 2023

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
This was a great property to stay and get to everything in Strasbourg center. So close to so many things.
Stayed 2 nights in Sep 2023

6/10 Okay

Matthias

Liked: Property conditions & facilities
Sehr sauber
Stayed 2 nights in Sep 2023

2/10 Terrible

TAREK

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
helpful staff -terrible experience very cold rooms -no heating system super dirty toilets ,flooring,towels
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
Was tired after a long drive and found out road to hotel was closed due to markets but was never notified by hotel. Hauling bags through crowded streets was not fun. Hotel is dated and carpets looked dirty. Only redeeming quality was staff was ok and the markers were nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Stacie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and great staff, clean , safe, room is nice size. My only complaint is our room was extremely outdated and dingy feel with carpet behind the door. Very dirty looking. Bathroom tile, needs to be replaced and rooms need fresh paint and carpet. Not a 4 star hotel, more like 2 1/2 stars because of old tired rooms.
Stayed 2 nights in Nov 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is really outdated. Carpet and walls had stains. Bed wasn’t comfortable. Staff was friendly and rooms are air conditioned.
Stayed 1 night in Jun 2024

8/10 Good

HAWKEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very nice. the lobby has filtered water dispenser. The hotel room is spacious, come with a mini fridge, but no towel warmer.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Very tired hotel, bathroom grubby. Room carpet had a huge iron burn. Breakfast poor, flies round everything. Terrible coffee from a machine. Corridors smelly.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Location is centric and convenient but hotel is old and really needs to get some work done. Rooms are very dark and carpet looks dirty. The AC never worked and the bathroom switch light never worked during our stay. Breakfast was OK but needs improvement and more variety. This hotel is good for a one night stay but it’s not the most comfortable.
Stayed 3 nights in Apr 2024

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
There was no parking- I was told the lot was full and to go find space in the town. I missed my first appointment. The beds had non-breathable mattress covers rendering the bedsheets hot and sticky. The paper cups for water shouted at us this was a budget hotel. The gel bottles attached to the wall had notes of the budget ibis hotel. Except the beds at the ibis are better.
Stayed 1 night in May 2023

4/10 Poor

Gianfranco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ho scelto questo hotel per la sua posizione e perché garantiva il parcheggio. Quando sono arrivato, un addetto poco professionale mi ha rivelato che in realtà il parcheggio non era disponibile. Pubblicità ingannevole e scarsa professionalità. Pessimo.
Stayed 2 nights in Aug 2025

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities
Die Mitarbeitenden waren stets nett und hilfsbereit. Das Zimmer war ordentlich gereinigt. Vor dem Fenster hatten wir ein Hornissennest. Es fehlte ein Tisch an dem man gemeinsam hätte sitzen können. Insgesamt ist das Hotel und die Einrichtung sehr in die Jahre gekommen und sollte bald renoviert werden.
Stayed 3 nights in Aug 2025

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