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Hôtel Mercure Strasbourg Centre

Property class: 4

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A balcony with a table set for a meal, surrounded by potted plants and flowers. - Hôtel Mercure Strasbourg Centre (Strasbourg)
Creator video
A modern, curved glass building with a reflection in the water. - Hôtel Mercure Strasbourg Centre (Strasbourg)
A buffet with various food items and condiments. - Hôtel Mercure Strasbourg Centre (Strasbourg)
A modern interior with a wooden table, a decorative glass vase with flowers, and a unique ceiling light fixture. - Hôtel Mercure Strasbourg Centre (Strasbourg)
A short walk from Strasbourg Christmas Market and Train Station Square, Hôtel Mercure Strasbourg Centre provides a free manager's reception, a terrace, and a shopping mall on site. In addition to a hair salon and a library, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with a bed, a chair, a TV, a lamp, a tray with breakfast, and a window with curtains.

Classic Twin Room, 2 Twin Beds

7.0 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a bedside lamp.

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located near a boardwalk/promenade, Hôtel Mercure Strasbourg Centre is in City-Centre - Petite France neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Contades Park and Parc de l'Orangerie, while Strasbourg Opera and Strasbourg National Theater are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Iceberg Ice Rink or Meinau Stadium. Discover the area's water adventures with motor boating and boat tours nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Strasbourg travel guide
Map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000

What's nearby

  • A historic European street at night with illuminated buildings and a prominent cathedral spire.
    Strasbourg Christmas Market
    5 min walk - 0.3 miles
  • A cathedral with a tall tower and illuminated windows at night.
    Strasbourg Cathedral
    6 min walk - 0.4 miles
  • A spacious indoor area with a high glass ceiling, a clock, and a building with classical architecture.
    Train Station Square
    11 min walk - 0.6 miles
  • Place Kléber
    1 min walk - 0.1 miles
  • Place des Halles Shopping Centre
    3 min walk - 0.2 miles

Getting around

  • Homme de Fer Tram Station
    2 min walk
  • Strasbourg (XWG-Strasbourg SNCF Train Station)
    11 min walk
  • Strasbourg (SXB-Strasbourg Intl.)
    24 min drive

Restaurants

  • Léonor
    3 min walk
  • Starbucks
    2 min walk
  • Le Link at Sofitel Strasbourg
    1 min walk
  • Poulaillon
    3 min walk
  • Europ Café
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.90 per person
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Designer stores
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Built in 1990
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel Mercure Strasbourg Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per night.

What time is check-in at Hôtel Mercure Strasbourg Centre?

Check-in begins at 3:00 PM. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Hôtel Mercure Strasbourg Centre?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Hôtel Mercure Strasbourg Centre located?

Located in City-Centre - Petite France, this hotel is steps from Saint-Pierre-le-Jeune Church and Place Kléber. Strasbourg Christmas Market and Strasbourg Cathedral are also within 10 minutes. Homme de Fer Tram Station is only a 2-minute walk and Ancienne Synagogue Les Halles Tram Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Mercure Strasbourg Centre Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 171 out of 576 reviews
Rating 8 - Good. 261 out of 576 reviews
Rating 6 - Okay. 87 out of 576 reviews
Rating 4 - Poor. 38 out of 576 reviews
Rating 2 - Terrible. 19 out of 576 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, room comfort
Excellent city and hotel in a good location, walkable
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for price , breakfast was excellent
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable choice of food for breakfast and very convenient for shopping
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room was lovely and clean
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Amenities
Excellent location, the staff was professional and friendly. The room was a bit too dark and I think the facility will soon need renovations, other than that it was a good place to stay NO regrets. 👍
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel staff!
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location with regard to pedestrian urban activities is excellant.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Courteous reception service. Excellent breakfast service. Clean and comfortable room. Easy access to central attractions and close to tram station for further afield.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Close to the station, many shopping near the area. Very close to the Christmas village. They have reusable glass bottle for water, that’s great and refilling station.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and garage parking available on site for a fee but the parking is tight.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A worn hotel in need of a renovation. Good location, a short walk from everything
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful on arrival! Comfortable and good sized room, although bathroom decor is in need of an update. Good breakfast. Very central position for exploring the city.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It’s good for the price. Location is quite convenient.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Very convenient location and clean comfortable hotel. Good service.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
the safe box was broken and a night light staff too
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large and bright room
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Staff & service
Will not stay at a Mecure hotel in the future. There loss since I book a lot rooms all over the world and they had a chance to show me it was worth staying at in the future.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very nice. the lobby has filtered water dispenser. The hotel room is spacious, come with a mini fridge, but no towel warmer.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is really outdated. Carpet and walls had stains. Bed wasn’t comfortable. Staff was friendly and rooms are air conditioned.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and great staff, clean , safe, room is nice size. My only complaint is our room was extremely outdated and dingy feel with carpet behind the door. Very dirty looking. Bathroom tile, needs to be replaced and rooms need fresh paint and carpet. Not a 4 star hotel, more like 2 1/2 stars because of old tired rooms.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Location is centric and convenient but hotel is old and really needs to get some work done. Rooms are very dark and carpet looks dirty. The AC never worked and the bathroom switch light never worked during our stay. Breakfast was OK but needs improvement and more variety. This hotel is good for a one night stay but it’s not the most comfortable.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bland hotel in good location close to tram stops and an easy walk to cathedral and Petite France. Room was a decent size, staff were pleasant.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel , walking distance from main city centre atractions
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Big comfortable room. Great service at the front desk with complementary mulled wine and hot fruity punch… that smells delicious! (I stayed in December) Great location. Clean.
Stayed 1 night in Dec 2025