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Hôtel Mercure Strasbourg Centre Gare

4.0 star property
Pet-friendly Strasbourg hotel connected to the convention center, steps from Train Station Square

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Photo gallery for Hôtel Mercure Strasbourg Centre Gare

Exterior
Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing
Reception
In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
TV
Blackout drapes/curtains
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
14-15 Place De La Gare, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Train Station Square - 2 min walk - 0.1 miles
  • Galeries Lafayette - 9 min walk - 0.5 miles
  • Place Kléber - 9 min walk - 0.5 miles
  • Strasbourg Christmas Market - 12 min walk - 0.7 miles
  • Strasbourg Cathedral - 14 min walk - 0.8 miles

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪La Croissanterie - ‬2 min walk
  • ‪Boulangerie DURRENBERGER - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre Gare

Upscale hotel near Train Station Square
Located close to Place Kléber and Galeries Lafayette, Hôtel Mercure Strasbourg Centre Gare provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a TV in the lobby, and concierge services
  • A banquet hall, multilingual staff, and a vegetable garden
Room features
All 68 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (37 inches high)
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 per person
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gare Centrale Strasbourg
Mercure Gare Centrale
Mercure Gare Centrale Hotel
Mercure Gare Centrale Hotel Strasbourg
Mercure Gare Centrale Strasbourg
Mercure Gare Strasbourg
Mercure Strasbourg Gare Centrale
Strasbourg Gare Centrale
Strasbourg Mercure Gare
Strasbourg Mercure Gare Centrale
Hôtel Mercure Strasbourg Centre Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Strasbourg Centre Gare Hotel
Hôtel Mercure Strasbourg Centre Gare Strasbourg
Hôtel Mercure Strasbourg Centre Gare Hotel Strasbourg

Frequently asked questions

Is Hôtel Mercure Strasbourg Centre Gare pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Mercure Strasbourg Centre Gare?

This property doesn't offer parking.

What time is check-in at Hôtel Mercure Strasbourg Centre Gare?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel Mercure Strasbourg Centre Gare?

Check-out is at 11:00 AM.

Where is Hôtel Mercure Strasbourg Centre Gare located?

Located in Quartier de la Gare, this hotel is within a 10-minute walk of Train Station Square and Galeries Lafayette. Place Kléber and Strasbourg Cathedral are also within 1 mi (2 km). Gare Centrale Tram Station and Faubourg National Tram Station are within a 5-minute walk.

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Hôtel Mercure Strasbourg Centre Gare Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 77 out of 289 reviews
Rating 8 - Good. 147 out of 289 reviews
Rating 6 - Okay. 48 out of 289 reviews
Rating 4 - Poor. 12 out of 289 reviews
Rating 2 - Terrible. 5 out of 289 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Odile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, on the inside court- but bathroom could have been cleaner
Stayed 1 night in Jun 2025

8/10 Good

Endres

Liked: Cleanliness, staff & service
Interesting lobby. Very quiet floors. Across the street from the train station.
Stayed 1 night in Dec 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and welcoming.
Stayed 1 night in Sep 2023

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Rooms pretty tired, parking difficult
Stayed 1 night in Jul 2022

4/10 Poor

ian

Disliked: Cleanliness, staff & service, property conditions & facilities

Room problems

On one of the days, the keycard for our children’s room did not work. I went to the front desk 3 times before they came to see for themselves. On two of the three days, the toilet was running making a noise that made it difficult to sleep. We reported it 3 times and they said it was fixed. It was running been we left. For 350 euro a night —we know Strasbourg is expensive — this was not a good experience. The breakfast and breakfast staff were terrific.
Stayed 3 nights in Dec 2024

8/10 Good

Amane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Dain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
역에서 가깝기 때문에 알자스 지역을 여행하기에 좋은 위치입니다
Stayed 3 nights in Dec 2024

8/10 Good

Alexandre

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk staff and Servers at Breakfast were wonderful. Very polite and service oriented. Anticipated our needs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Agnes

Stayed 1 night in Nov 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Raucherzimmer! heruntergekommen wc Spülung defekt Zimmer nicht ruhig servicezimmer und gegenüber Aufzug
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅前でロケーションもよく、快適なホテルでした。朝食のラインナップはとてもよかったです。
Stayed 3 nights in Aug 2024

4/10 Poor

Nelly

Disliked: Staff & service, property conditions & facilities, room comfort

Mauvaise expérience

Hôtel loin d'un 4 étoiles, 2 tout au plus.
Stayed 1 night in Aug 2024

8/10 Good

jean-luc

Liked: Cleanliness, staff & service

hôtel à rénové

hôtels un peux vieillissant, mériterait une bonne rénovation. chambre avec baignoire et bouchon, pas écoresponsable et accès difficile pour des personnes âgées.
Stayed 1 night in Jul 2024

2/10 Terrible

david

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Service sympa mais Hotel un peu viellot

Service sympa, mais les chambres sont veillotes... vielle moquette orange au sol, vieux meubles, etc... impossible de régler la temperature dans la chambre, qui se tait surchauffer. Sinon super emplacement en face de la gare et bon petit dej.
Stayed 1 night in Feb 2024

8/10 Good

Hiroe

Liked: Cleanliness, staff & service, property conditions & facilities
駅からとても近く、夜遅くに電車で到着しましたが、安心してホテルまで向かうことができました。
Stayed 2 nights in Dec 2023

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Le séjour dans l'hôtel ses bien passé mais pour le parking je n'était pas content car il a fallu que je débourse 40€ de plus dans mon budget que j'avais fait la demande quand j'ai réservé je vous demande un dédommagement pour le parking merci
Stayed 3 nights in Dec 2023

10/10 Excellent

Dominique

Stayed 1 night in Nov 2023

8/10 Good

Nathalie

Stayed 1 night in Jul 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023