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Best Western Plus Monopole Metropole

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Plus Monopole Metropole

Restaurant
Property amenity
Property amenity
Premium bedding, memory foam beds, in-room safe, desk
Billiards
The Best Western Plus Monopole Metropole offers an upscale atmosphere steps from Train Station Square. Enjoy coffee at the cafe, test your skills in the arcade, or relax by the lobby fireplace. Free WiFi and a highly praised staff are provided.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room) | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Memory foam bed
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Free toiletries, hair dryer, towels, soap

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request) | Premium bedding, memory foam beds, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
16 Rue Kuhn, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Train Station Square - 3 min walk - 0.2 miles
  • Place Kléber - 8 min walk - 0.4 miles
  • Strasbourg Christmas Market - 11 min walk - 0.6 miles
  • Strasbourg Cathedral - 12 min walk - 0.7 miles
  • European Parliament - 4 min drive - 2.0 miles

Getting around

  • Strasbourg Station - 4 min walk
  • Gare Centrale Tram Station - 4 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Atelier des chefs - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Nemrut - ‬6 min walk
  • ‪la potence - ‬6 min walk

About this property

Best Western Plus Monopole Metropole

Upscale family-friendly hotel near Train Station Square
Located close to Place Kléber and Strasbourg Christmas Market, Best Western Plus Monopole Metropole provides a coffee shop/cafe, an arcade/game room, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-in, babysitting (surcharge), and a banquet hall
  • A billiards/pool table, a computer station, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 81 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Free infant beds, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 560 square feet of conference space
  • Business center
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1895
  • Electric bike charging
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Frequently asked questions

Is Best Western Plus Monopole Metropole pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Plus Monopole Metropole?

Self parking is available for EUR 17 per night. Limited spots are available.

What time is check-in at Best Western Plus Monopole Metropole?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Monopole Metropole?

Check-out is at 11:00 AM.

Where is Best Western Plus Monopole Metropole located?

This family-friendly Strasbourg hotel is located in a shopping district, within a 10-minute walk of Train Station Square and Place Kléber. Strasbourg Christmas Market and Strasbourg Cathedral are also within 15 minutes. Gare Centrale Tram Station and Alt Winmarik Tram Station are within a 5-minute walk.

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Best Western Plus Monopole Metropole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 376 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay!

This place is amazing! Huge room, friendly and helpful people at front desk. Very short walk to train station for side trips and short walk to town center for sights, shopping and dining. A/C works very well. We would definitely stay here again.
Stayed 4 nights in Jul 2025

6/10 Okay

Jesslyn

Location had to take tram or walk to get anywhere
Stayed 3 nights in Aug 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. This is my second time staying in this hotel when visiting Strasbourg. Will stay here again next time.
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and VERY friendly and helpful staff.
Stayed 1 night in Aug 2022

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay at the best western ,
Stayed 4 nights in Jun 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for visiting by train. Very easy walk to Petite France and to the Cathedral.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to activities, affordable, clean, my daughter loved it
Stayed 2 nights in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all super nice and speak fluent English. Easy walk to history. Quiet area except for garbage trucks one morning One staff member got me a non slip tub matt. Very nice. All very helpful
Stayed 2 nights in May 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to rail and downtown. Staff were very friendly and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a stopover

Nice location close to the city's attractions. Comfotable room and great breakfast. Some restaurants close bye og just 10-15 minutes walk to city centre.
Stayed 2 nights in Aug 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location only a short walk to the centre. The staff were extremely polite and welcoming. Private car park is good but may be a little tight if you have a big car. Room was excellent, clean and comfortable with tea and coffee facilities. Would recommend staying at this hotel when in Strasbourg
Stayed 2 nights in Sep 2024

4/10 Poor

Mary

Due to road closures and lack of parking, we were unable to check in to the hotel. It was inaccessible.
Stayed 1 night in Aug 2022

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Parking is a real issue here and needs to be arranged and confirmed well in advance of arrival. Expedia not fully up to date on actual amenity details and costs.
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveler

Disappointing experience

Ok hotel and service, however they overcharged me. The price was confirmed with hotels.com, but on checkout they charged a lot more. Hotels.com contacted the hotel, but they refused to give a refund, so hotels.com had to issue a voucher. Reason given that they had increased room rates since confirming the booking so want to charge the new rates. Very disappointing.
Stayed 3 nights in Sep 2022

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ストラスブール駅から近く、周りに飲食店も多かったので、大変便利でした。部屋も広くて快適でしたが、シャワーを上手くしないと周りが水浸しになるのが、難点でした。受付近くにちょっとした食べ物やお水が用意されていたのも嬉しかったです。
Stayed 3 nights in Sep 2025

8/10 Good

Hiroyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から非常に近くて治安もよい。
Stayed 1 night in Sep 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Personale di reception gentilissimo, cortese e disponibile, accoglienza calorosa e attenta. Mi hanno ampiamente supportato con attenzione e competenza. Super!! Grazie
Stayed 2 nights in Aug 2025

6/10 Okay

AKANE

Liked: Cleanliness, staff & service, amenities
こじんまりとしている、感じの良いホテル
Stayed 3 nights in Aug 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and close option to see old town. Room was big enough. WiFi did NOT work for our stay even though we reported it.
Stayed 1 night in Aug 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, comfortable beds, clean bathrooms, very effective air conditioning, friendly and helpful staff, convenient location. Breakfast decent and reasonably priced.
Stayed 3 nights in Jul 2025

8/10 Good

Bettina

Liked: Cleanliness, property conditions & facilities, room comfort

Fint

Fint
Stayed 1 night in Jul 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train and the historic district. Friendly & helpful staff. Easy to get around.
Stayed 3 nights in Jul 2025

8/10 Good

Gitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super betjening

Vi blev mødt af super service på vores ophold og morgenmaden havde et klassisk godt udbud. Rent på værelserne. Vi kan anbefale det.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Kedeligt hotel, med god beliggenhed.

Beskedent hotel, værelset var mørkt af tunge mørke møbler og mørkt tæppe på gulvet . Det havde været rart med et lille køleskab. Morgenmaden var lidt kedelig. Tæt på byen, alt i gå afstand . Meget lille p kælder,. Vi var presset i WW Passat . Ikke et hotel vi vil bruge igen og er på ingen måde 4 stjerner. Personalet var flinke og imødekommende.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome. Close to ths station and the city centre. Good breakfast and very comfortable room. We had a very positive experience here.
Stayed 3 nights in Jul 2025

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