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North West Castle Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and bars

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Photo gallery for North West Castle Hotel

Building design
Fireplace
Interior
Indoor pool
Family Quadruple Room (Classic) | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room ( Loch View)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Quadruple Room (Classic)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Triple Room (Classic)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | 1 bedroom, desk, iron/ironing board, free WiFi

Double or Twin Room (Loch View )

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room (Loch View Room)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, Accessible

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room (Classic)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About the neighborhood

Map
Port Rodie, Stranraer, Scotland, DG9 8EH

What's nearby

  • Stranraer Museum - 6 min walk - 0.4 miles
  • Castle of St John - 7 min walk - 0.4 miles
  • Castle Kennedy Gardens - 7 min drive - 4.4 miles
  • Cairnryan Port - 8 min drive - 6.0 miles
  • Cairnryan Stena Line Terminal - 13 min drive - 8.1 miles

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel near a train station
Take advantage of a garden, an arcade/game room, and dry cleaning/laundry services at North West Castle Hotel. For some rest and relaxation, visit the sauna or the hot tub. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), a 24-hour front desk, and a banquet hall
  • A gift shop, an elevator, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms boast comforts such as 24-hour room service and bathrobes, as well as perks like free WiFi and free bottled water. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Frequently asked questions

Does North West Castle Hotel have a pool?

Yes, this property has an indoor pool.

Is North West Castle Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at North West Castle Hotel?

Self parking is free at this property.

What time is check-in at North West Castle Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at North West Castle Hotel?

Check-out is at 11 AM.

Where is North West Castle Hotel located?

Situated near the beach, this eco-certified hotel is within a 10-minute walk of Stranraer Museum, Castle of St John, and Mull of Galloway Trail - North. Castle Kennedy Gardens and Cairnryan Port are also within 6 mi (10 km). Stranraer Station is 5 minutes by foot.

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North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 364 out of 718 reviews
Rating 8 - Good. 239 out of 718 reviews
Rating 6 - Okay. 76 out of 718 reviews
Rating 4 - Poor. 32 out of 718 reviews
Rating 2 - Terrible. 7 out of 718 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great hotel to stay in for our
Stayed 2 nights in Apr 2025

10/10

It was nice place to stay for couple of nites
Stayed 1 night in May 2025

8/10

We only stayed for one night as we were catching the ferry the next morning. Lovely room, friendly, helpful staff.
Stayed 1 night in May 2025

8/10

Staff extremely friendly, helpful and very hard working. Lots of lounges to sit in and a good choice of food in the restaurant reasonably priced all well decorated. Rooms are very clean but could do with a few touches like pictures on the walls and update the bathroom.
Stayed 1 night in Jun 2025

10/10

A very unique and traditional style There’s a lot of history to the once house and now hotel. The dining area is spectacular. The pub is loaded with atmosphere We loved the walk by the water and through town
Stayed 2 nights in Apr 2025

8/10

Excellent staff, very good dinner and cooked breakfast. After 4.5 hours drive up from Yorkshire The welcome was very good. Parts of the hotel are a little tired and need repainting and some refurb. But as a stopover before my ferry to Ireland: Good Thank You
Stayed 1 night in May 2025

8/10

Convenient and comfortable
Stayed 1 night in Apr 2025

10/10

very friendly and helpful staff. rooms could do with updating and soundproofing. dog was very welcome
Stayed 1 night in May 2025

10/10

Fantastic
Stayed 1 night in May 2025

8/10

Friendly staff, good food, very handy for the ferry ports.
Stayed 1 night in Jan 2025

4/10

Although the hotel is clean it has certainly seen its day it requires a serious overhaul and upgrade
Stayed 1 night in Apr 2025

6/10

Useful location
Stayed 1 night in Feb 2025

10/10

Great location, pool & games room. Very convenient for the ferry ports
Stayed 1 night in Dec 2024

10/10

Fantastic hotel. Exactly what we were looking for.
Stayed 1 night in Jan 2025

8/10

Polite staff and excellent breakfast
Stayed 1 night in Nov 2024

8/10

It would have been convenient to have a shower bathroom fan, and shower shelf for soap & shampoo
Stayed 2 nights in Apr 2025

10/10

A fabulous character hotel that we return to every year as we love the pool. the rooms are spacious, comfortable and warm (we always have a winter stay) and the staff are very friendly and welcoming
Stayed 1 night in Jan 2025

10/10

A little dated, but the staff were all amazing and the facilities were excellent.
Stayed 1 night in Dec 2024

10/10

Great food, great staff and comfortable rooms - perfect nights stay
Stayed 1 night in Sep 2024

6/10

Rooms tired could do with being updated, could hear conversations of guests in the room next door, windows need replaced or draft excluders fitted but other than that sleep well and the staff where absolutely lovely
Stayed 1 night in Feb 2025

10/10

Just all round great place to stay
Stayed 2 nights in Jun 2024

10/10

Nice, well maintained hotel, good food, friendly staff.
Stayed 1 night in Jul 2024

10/10

A great hotel tucked away in Stranraer. We are regulars here now as we love the ambience, character and comfort of this hotel. The evening meal was superb with a good choice of menu. The room was spacious and luxurious and I always love a hotel with a bath!
Stayed 1 night in Dec 2024

8/10

Excellent facilities (spa and pool in particular was pleasant) and friendly and helpful staff.
Stayed 2 nights in Aug 2024

10/10

Property was quiet, a bit of noise from, other guests but only to be expected. This is quite a large hotel but we visited in February so I cannot vouch for what it is like in summer. Location is good and is convenient for beach, supermarkets and public transport. The staff we dealt with were efficient and friendly. We would visit again.
Stayed 1 night in Jan 2025