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North West Castle Hotel

3.0 star property
Travelers enjoy the indoor pool and arcade games at this welcoming hotel, where local flavors shine and staff members are always ready to help

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Photo gallery for North West Castle Hotel

A room with a fireplace, two leather chairs, a table with glasses and a bottle, and a clock above the mantelpiece. - North West Castle Hotel (Stranraer)
Indoor pool - North West Castle Hotel (Stranraer)
A courtyard with a white building featuring a stone facade and columns, surrounded by lush greenery and flowering plants. - North West Castle Hotel (Stranraer)
2 restaurants; breakfast, lunch, dinner, and brunch served - North West Castle Hotel (Stranraer)
Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets - North West Castle Hotel (Stranraer)
Located near the train station, North West Castle Hotel offers a peaceful garden setting and entertainment options. Guests can relax in the sauna or spa tub, stay fit at the gym, or enjoy regional specialties at the two on-site restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Or Twin Room-Accessible

A hotel room with a bed, a desk with a lamp, a television, two chairs, a small table, and curtains.

Classic Double Or Twin Room-Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Double Room (Classic)

A hotel room with a neatly made bed, two bedside lamps, a wooden headboard, and floral wallpaper.

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Family Double Room ( Loch View)

A hotel room with a large bed, two armchairs, a small table with a bottle and tissues, a lamp, and a painting on the wall.

Family Double Room ( Loch View)

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View ) | Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Or Twin Room

Two single beds with wooden headboards, white bedding, and floral-patterned pillows.

Double Or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (Classic)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a bed, two armchairs, a small table, and a view of the outdoors.

Classic Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Stranraer, North West Castle Hotel is near a train station and near the beach. Castle of St John and Glenluce Abbey are local landmarks, and some of the area's attractions include Gkenwhan Gardens and Dunskey Garden. Visit our Stranraer travel guide
Map
Port Rodie, Stranraer, Scotland, DG9 8EH

What's nearby

  • A historic building with a clock tower, a museum sign, and a red door.
    Stranraer Museum
    7 min walk - 0.4 miles
  • Mull of Galloway Trail - North
    9 min walk - 0.5 miles
  • Castle of St John
    9 min walk - 0.5 miles
  • Cairnryan Stena Line Terminal
    12 min drive - 8.1 miles
  • Port Logan Beach
    28 min drive - 18.1 miles

Getting around

  • Stranraer Station
    7 min walk
  • Glasgow (PIK-Prestwick)
    90 min drive

Restaurants

  • The Fig & Olive
    9 min walk
  • The Coffee Bean
    6 min walk
  • Henry's Bay House
    9 min walk
  • D'nisi Coffee
    5 min walk
  • The Grapes
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Does North West Castle Hotel have a pool?

Yes, this property has an indoor pool.

Is North West Castle Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at North West Castle Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at North West Castle Hotel?

Check-out is at 11 AM.

Where is North West Castle Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Stranraer Museum, Mull of Galloway Trail - North, and Castle of St John. Castle Kennedy Gardens and Cairnryan Port are also within 6 mi (10 km). Stranraer Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

North West Castle Hotel Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 481 out of 946 reviews
Rating 8 - Good. 308 out of 946 reviews
Rating 6 - Okay. 105 out of 946 reviews
Rating 4 - Poor. 42 out of 946 reviews
Rating 2 - Terrible. 10 out of 946 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, with a great restaurant!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel comfortable spacious rooms good value. Evening meal was excellent staff were very friendly and helpful. Great place to stay before taking morning ferry to Ireland
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fantastic freshy cooked Staff friendly and helpfull
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.
Stayed 1 night in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Overall we had a great stay. Hotel very clean, staff great. Our evening meals were excellent. The breakfasts were a bit of a disappointment. My order was bacon and egg. When i came it looked like the one rasher of bacon had been cut in half. Similarly my wife's poached eggs were garnished with half a tomato. One small point for a hotel of this standard the toilet paper was a very poor standard.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay. Great for pre or post sailing. The staff are fantastic and so helpful and friendly. Highly recommend.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Julie

Liked: Staff & service, amenities
We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness
The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs. Thank you!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, clean comfortable room, good food in the evening and at breakfast, friendly helpful staff, excellent amenities, however the hotel building and rooms were a little tired.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Our room was amazing. We had a balcony on both sides with great views. We stayed in a family room, and the children's pull-out bed was through an open doorway in a separate room. My only complaint is that the elevator (lift) is really scary to use and there are tons of stairs everywhere. Even on the floor of your room, there are 3 or so steps just to get up to the room. We also felt judged about our family's appearance when we went to dinner. The front reception ladies were kind, but the dinner staff was quite snooty.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pru

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant staff, swimming opportunities, different venues for food
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel with excellent facilities.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, staff in restaurant at night very polite and good service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast a bit oily but a great place to stay; also staff really helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, great breakfast, great staff, great place.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay especially when travelling with a dog. Lovely food, perfect breakfast & great walks from the front door!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, spacious room, nice restaurant and...Curling on site!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Large bedrooms, friendly & helpful staff and, if travelling with pets, absolutely perfect. Have stayed overnight many times when catching the ferry .... wouldn't stay anywhere else AND the chef does a mean cooked breakfast!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really really lovely. Nice feel to the place. Great amount of EV chargers on site. Place was clean. Smart tv in room which was nice. Only downside really was the walls are thin, so we could hear multiple rooms through the night.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Amenities
Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime, Overall with the swimming pool leisure area well worth the money will stay again.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness
Nice staff, basic facilities, great food
Stayed 1 night in Aug 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities
Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Stayed 1 night in Jan 2026