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North West Castle Hotel

Property class: 3
Travelers enjoy the indoor pool and arcade games at this welcoming hotel, where local flavors shine and staff members are always ready to help

Choose dates to view prices

Photo gallery for North West Castle Hotel

A room with a fireplace, two leather chairs, a table with glasses and a bottle, and a clock above the mantelpiece. - North West Castle Hotel (Stranraer)
A swimming pool with a wooden ceiling and tiled walls. - North West Castle Hotel (Stranraer)
A hotel room with two beds, a desk, a chair, a television, and a painting on the wall. - North West Castle Hotel (Stranraer)
A courtyard with a white building featuring a stone facade and columns, surrounded by lush greenery and flowering plants. - North West Castle Hotel (Stranraer)
A formal dining room with a grand piano, multiple tables set for dining, and elegant chandeliers. - North West Castle Hotel (Stranraer)
Located near the train station, North West Castle Hotel offers a peaceful garden setting and entertainment options. Guests can relax in the sauna or spa tub, stay fit at the gym, or enjoy regional specialties at the two on-site restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Or Twin Room-Accessible

A hotel room with a bed, a desk with a lamp, a television, two chairs, a small table, and curtains.

Classic Double Or Twin Room-Accessible

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, two armchairs, a small table, and a window with curtains.

Classic Double Room

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Double Room (Classic)

A hotel room with a neatly made bed, two bedside lamps, a wooden headboard, and floral wallpaper.

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Family Double Room ( Loch View)

A hotel room with a large bed, two armchairs, a small table with a bottle and tissues, a lamp, and a painting on the wall.

Family Double Room ( Loch View)

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room, Accessible

A hotel room with a bed, a desk with a lamp, a television, two chairs, and a window with curtains.

Classic Double or Twin Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room (Loch View )

A neatly arranged bedroom with a large bed, bedside lamps, a nightstand, a chair, and a view of the outdoors through a window.

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Or Twin Room

Two single beds with wooden headboards, white bedding, and floral-patterned pillows.

Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Double Room

Miscellaneous

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room (Classic)

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Family Quadruple Room (Classic)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Stranraer, North West Castle Hotel is near a train station and near the beach. Castle of St John and Glenluce Abbey are local landmarks, and some of the area's attractions include Gkenwhan Gardens and Dunskey Garden. Visit our Stranraer travel guide
Map
Port Rodie, Stranraer, Scotland, DG9 8EH

What's nearby

  • A historic building with a clock tower, a museum sign, and a red door.
    Stranraer Museum
    7 min walk - 0.4 miles
  • Mull of Galloway Trail - North
    9 min walk - 0.5 miles
  • Castle of St John
    9 min walk - 0.5 miles
  • Agnew Park
    14 min walk - 0.8 miles
  • Cairnryan Stena Line Terminal
    12 min drive - 8.1 miles

Getting around

  • Stranraer Station
    7 min walk
  • Glasgow (PIK-Prestwick)
    90 min drive

Restaurants

  • The Grapes
    7 min walk
  • The Coffee Bean
    6 min walk
  • D'nisi Coffee
    5 min walk
  • Wee Aird Dairy
    19 min walk
  • Driftwood
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Does North West Castle Hotel have a pool?

Yes, this property has an indoor pool.

Is North West Castle Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at North West Castle Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at North West Castle Hotel?

Check-out is at 11 AM.

Where is North West Castle Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Stranraer Museum, Mull of Galloway Trail - North, and Castle of St John. Agnew Park is 0.7 mi (1.1 km) away. Stranraer Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

North West Castle Hotel Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 511 out of 998 reviews
Rating 8 - Good. 320 out of 998 reviews
Rating 6 - Okay. 112 out of 998 reviews
Rating 4 - Poor. 43 out of 998 reviews
Rating 2 - Terrible. 12 out of 998 reviews

Reviews

Verified review

10/10 Excellent

patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and comfortable. The staff was so helpful and caring. We enjoyed our short visit.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, with a great restaurant!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel the staff were very helpful and friendly, very handy location if using the ferry terminal at Cairn Ryan
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, always smiling, the breakfast was good, and the restaurant was excellent 👌 very good service Hotel very clean and tidy Amenities good, swimming pool, pool table snooker table,bowls good hotel for the railway station 5min walk
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean but a bit dated . Understand some rooms have been upgraded but not ours but bed was comfortable and plenty hot water . Breakfast was good even though they were extremely busy when we had it
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a joy staying in the North West Castle. The rooms are really big and the staff are extremely welcoming and helpful. The only downside was that during the heatwave, the room had become quite warm.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel comfortable spacious rooms good value. Evening meal was excellent staff were very friendly and helpful. Great place to stay before taking morning ferry to Ireland
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fantastic freshy cooked Staff friendly and helpfull
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Our room looked recently refurbished and it was a great bonus to have a separate 'half' of our large room for our teenage sons. The pool etc were a great addition, we enjoyed the games room and the wood panelled bar. Breakfast was tasty and plentiful and the waiting staff friendly and polite. We found the hotel to be great value for money (we had a family room with four single beds, booked as on a B&B basis) Hotel is very convenient for town and the ferry port. (If eating in town, Landos has great food but seems really badly organised with long waiting times, and how can a restaurant serving pizza run out of dough?!). The hotel is a bit tired in places (paint flaking above lighting on thd stairwell and threadbare carpet in places) but that added to its charm. I'd not hesitate to come again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great place to stay, eat and play. Beds are great. Food was delicious. Location is handy and scenic.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really friendly and helpful. Nothing was too much trouble for them. Great location by the sea
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay. Great for pre or post sailing. The staff are fantastic and so helpful and friendly. Highly recommend.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, clean comfortable room, good food in the evening and at breakfast, friendly helpful staff, excellent amenities, however the hotel building and rooms were a little tired.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Julie

Liked: Staff & service, amenities
We really appreciated the bright and helpful staff being available to show us our room in the very early hours of the morning
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness
The room was beautifully clean and freshly decorated. The staff were very welcoming and accommodating and really kind to my dogs. Thank you!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
Overall we had a great stay. Hotel very clean, staff great. Our evening meals were excellent. The breakfasts were a bit of a disappointment. My order was bacon and egg. When i came it looked like the one rasher of bacon had been cut in half. Similarly my wife's poached eggs were garnished with half a tomato. One small point for a hotel of this standard the toilet paper was a very poor standard.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely new refurbished modern room, smart tv, comfortable bed and modern bathroom with modern shower, have stayed here many times, never fails to deliver.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pru

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant staff, swimming opportunities, different venues for food
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel with excellent facilities.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Our room was amazing. We had a balcony on both sides with great views. We stayed in a family room, and the children's pull-out bed was through an open doorway in a separate room. My only complaint is that the elevator (lift) is really scary to use and there are tons of stairs everywhere. Even on the floor of your room, there are 3 or so steps just to get up to the room. We also felt judged about our family's appearance when we went to dinner. The front reception ladies were kind, but the dinner staff was quite snooty.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Emma

Liked: Staff & service, property conditions & facilities
We enjoyed our stay. Nice hotel, close to the water with beautiful views. The pillows were not great however. It took me a while to get to sleep as they were flat, bumpy and too firm. But the room had everything else that we needed. I would stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, great breakfast, great staff, great place.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast a bit oily but a great place to stay; also staff really helpful
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, staff in restaurant at night very polite and good service
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay especially when travelling with a dog. Lovely food, perfect breakfast & great walks from the front door!
Stayed 1 night in Oct 2025