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County Hotel

Property class: 3.5

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Photo gallery for County Hotel

A dining area with a table set for four, two chairs, a window with curtains, and a view of a building with a fence. - County Hotel (Stornoway)
A lobby with a curved reception desk, leather seating, and a tiled floor. - County Hotel (Stornoway)
A hotel room with two beds, wooden headboard, bedside lamps, and a window with curtains. - County Hotel (Stornoway)
A long dining table set with white tablecloths, chairs, and floral centerpieces. - County Hotel (Stornoway)
A historic building with a beige facade, multiple windows, and a prominent entrance. - County Hotel (Stornoway)
You can look forward to laundry facilities, a bar, and a restaurant at County Hotel. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A hotel room with a bed, a wooden wardrobe, a mirror, and a night light.

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a large bed, a wooden headboard, a closet, and a desk with a chair.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room (Single Use)

A hotel room with a bed, a desk, and a chair.

Small Double Room (Single Use)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room

A hotel room with two beds, wooden headboard, bedside lamps, and a window with curtains.

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Stornoway, County Hotel is in the city center and by the sea. The area's natural beauty can be seen at Hebridean Way End Point and Mol Bheag, while Museum Nan Eilean and Morven Gallery are cultural highlights. An Lanntair and The Good Food Boutique are also worth visiting. Visit our Stornoway travel guide
Map
12-14 Francis Street, Stornoway, Scotland, HS1 2XB

What's nearby

  • The Good Food Boutique
    1 min walk - 0.0 miles
  • An Lanntair
    2 min walk - 0.1 miles
  • Museum Nan Eilean
    6 min walk - 0.3 miles
  • Hebridean Way End Point
    12 min walk - 0.7 miles
  • Lews Castle
    13 min walk - 0.7 miles

Getting around

  • Stornoway (SYY)
    7 min drive

Restaurants

  • HS-1
    3 min walk
  • Beckett And Sons
    8 min walk
  • Church Street Chip Shop
    2 min walk
  • The Tearoom
    4 min walk
  • McNeil's
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Weekend full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Indian / European

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators

Frequently asked questions

Is County Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at County Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at County Hotel?

Check-out is at 11 AM.

Where is County Hotel located?

Located in the heart of Stornoway, this hotel is within a 5-minute walk of The Good Food Boutique, An Lanntair, and Museum Nan Eilean. Stornoway Lewis Ferry Terminal and The Nicolson Institute War Memorial are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

County Hotel Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 62 out of 172 reviews
Rating 8 - Good. 62 out of 172 reviews
Rating 6 - Okay. 23 out of 172 reviews
Rating 4 - Poor. 18 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

Reviews

Verified review

10/10 Excellent

William James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly clean hotel with staff who are prepared to make your stay a comfortable relaxing experience. Nice stay with comfortable bed, great breakfast.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff - all were very helpful and accommodating. Food was great! Meals in the restaurant were very good - dinner menu is huge, breakfasts were good sized and offered different options.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Gideon

Liked: Cleanliness, property conditions & facilities, room comfort

Great Little Hotel Dead Center Stornoway

Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Jill C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tapadh leibh

The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Stayed 6 nights in May 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
Stayed 6 nights in Aug 2023
Verified review

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not to be recommended I’m afraid

We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Glad to Have a Room

The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does. What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the County Hotel. The rooms were clean and very comfortable. The location is perfect for exploring Stornoway which is a small and walkable town. The staff were extremely kind, courteous and helpful - really friendly and full of excellent advice, going the extra mile. Sunday in Stornoway is very special and there is not much open but the hotel continued to provide breakfast and refreshments throughout the day and facilities for having a take away as well as advice where to find one. There were alternative venues for dinner nearby and we were pleased to see the staff get a rest on the all important Lord's Day. Parking is one issue as it is not clear if parking restrictions will be enforced on the street and there is only a small car park. While it is possible to have a car and stay at this hotel, it is probably most convenient for foot passengers.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts were great. Restaurant in the hotel was very nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
County hotel is right in the CBD of Stornoway. Close to everything.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Bra
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a haunted hotel. We were lucky enough to have a paranormal experience the first night. Doors banging, creaking, sound of furniture being pushed around. Starting at around 1am to 5. Excorsism preformed in 1922. Next night nothing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Meggan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the town centre, easy to walk anywhere from the hotel location.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
All ok
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mathilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel close to the ferry terminal with nice service and good breakfast
Stayed 1 night in Sep 2022
Verified review

8/10 Good

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good food. Friendly staff
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was quite nice to us, helping find places to visit. The location worked out well.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The chef is extraordinarily brilliant!!! The chef makes the Hotel extraordinary. The chef's curries are exquisite. The chef's black pudding is to die for! Exquisite food.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast was good. Very close to ferry terminal which we had to be at early in the morning.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Stayed 3 nights in May 2024
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was a bit small.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

hans

Liked: Cleanliness, staff & service
Limited parking
Stayed 4 nights in May 2024