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Tollgate Hotel

2.0 star property
Hotel in Stoke-on-Trent with free parking

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Photo gallery for Tollgate Hotel

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets - Tollgate Hotel (Stoke-on-Trent)
Exterior - Tollgate Hotel (Stoke-on-Trent)
Soap, shampoo, toilet paper - Tollgate Hotel (Stoke-on-Trent)
Exterior - Tollgate Hotel (Stoke-on-Trent)
Front of property - Tollgate Hotel (Stoke-on-Trent)
Tollgate Hotel provides a hair salon and more. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed
  • Park view

View all photos for Deluxe Twin Room

Deluxe Twin Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds
  • Park view

View all photos for Family Room

Soap, shampoo, toilet paper

Family Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Park view

About the neighborhood

Located in Stoke-on-Trent, Tollgate Hotel is in a regional park. Little Moreton Hall and Ford Green Hall are local landmarks, and some of the area's activities can be experienced at Cineworld Stoke-on-Trent and Hartland House Spa. Alton Towers and Trentham Monkey Forest are also worth visiting. Visit our Stoke-on-Trent travel guide
Map
Tollgate Hotel & Leisure, Ripon Road, Stoke-on-Trent, England, ST3 3BS

What's nearby

  • Wedgwood Visitor Centre featuring interior views
    World of Wedgwood
    4 min drive - 2.3 miles
  • Trentham Gardens featuring a park
    Trentham Gardens
    6 min drive - 2.5 miles
  • www.alamy.com
    Alton Towers
    24 min drive - 15.2 miles
  • Longton Park
    9 min walk - 0.5 miles
  • bet365 Stadium
    5 min drive - 2.5 miles

Getting around

  • Longton Station
    7 min drive
  • Manchester Airport (MAN)
    59 min drive

Restaurants

  • Spiceology
    18 min walk
  • Hem Heath
    17 min walk
  • Costa's Catch of the Day
    19 min walk
  • The Coffee House
    4 min drive
  • Park inn
    3 min drive

About this property

Tollgate Hotel

Hotel in a regional park
Tollgate Hotel provides a hair salon and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • An electric car charging station, a reception hall, and luggage storage
  • 1 meeting room, concierge services, and a 24-hour front desk
Room features
All guestrooms at Tollgate Hotel boast comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Free tea bags/instant coffee and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 11:30 PM and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-in fee: GBP 10 for check-in between 11:30 PM and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Frequently asked questions

Is Tollgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tollgate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available from 11:30 PM– 4:00 AM for a fee of GBP 10.

What time is check-out at Tollgate Hotel?

Check-out is at 10:00 AM.

Where is Tollgate Hotel located?

Situated in a regional park, this hotel is 0.6 mi (0.9 km) from Longton Park and within 3 mi (5 km) of Gladstone Pottery Museum and World of Wedgwood. Bet365 Stadium and Awesome Walls, Stoke on Trent are also within 3 mi (5 km).

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Reviews

Tollgate Hotel Reviews

6.0

6.2

Cleanliness

5.4

Amenities

7.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

Reviews

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for my needs, lovely comfy bed, very pleasant staff
Stayed 1 night in Oct 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for

Never returning. Window catch screws hanging out. Mould in 3 places in bathroom. Dirt in bottom of wardrobe. When I checked in guy was talking to someone through ear buds. Slapped a card machine in my face no how much I was to pay. 2 big flats across the road were broken into. Food down the road by Aldi very nice.
Stayed 2 nights in Oct 2025

6/10 Okay

Joanne

Liked: Cleanliness, amenities
The location was c
Stayed 1 night in Jun 2025

6/10 Okay

Kerry

Disliked: Amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Barry

Disliked: Cleanliness, amenities, property conditions & facilities
Had I read the reviews I would have stayed away from this place. It's very out dated, and not very pleasant. From the unclean rooms and very out dated decor. To the residents who must live in the other hotel room full time. This place definitely is the worst hotel I have stayed in. Luckily for us it was just a quick sleep stop but now wish I carried on driving home the extra 3 hours. Also they don't have a bar and restaurant so do no expect food and drink to make you stay that bit less horrendous.
Stayed 1 night in Nov 2025

6/10 Okay

Jan

Liked: Staff & service, room comfort
Disliked: Cleanliness

Could have been better

Black mould around the bath. Inadequate heating, the radiators didn’t switch on and made the room quite cold. My room tv arial was broken, however the receptionist was very helpful and sourced me another arial cable from another room.
Stayed 1 night in Oct 2025

2/10 Terrible

Terry

Disliked: Cleanliness, amenities, property conditions & facilities
The building is run down the hotel had semi permanent residents who looked like they were waiting for interviews with the government for residency in this country also families who must be waiting for social housing cars were being repaired on the carpark area kids running riot it seems more like a block of unloved flats. We didn't get out of the car couldn't see any signs for reception my partner was completely disheartened by the sight before her and was adamant that she would not stay there we had to find another hotel very disappointed by tollgate hotel in stoke why are Expedia are advertising this place....not happy at all!!!
Stayed 1 night in Sep 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Bathroom had mould over the ceiling it was disgusting. Broken plug sockets. I paid £90 for 1 night and it truly was disgusting.
Stayed 1 night in Aug 2025

6/10 Okay

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a serious overhaul looking very dated in decoration. Old wall paper on the walls with marking on the paper , carpets need a refresh , small tv which needs to be replaced with a new tv on the wall. Bathroom shower worked but needs a new shower as i couldnt properly turn the shower off after use. Minamul tea facilities in room. Veru poor standard of accommodation but it was quite cheap hotel . Think i will book a different hotel next time
Stayed 1 night in Jun 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
This used to be a nice place to stay, however now its nothing but a lodging for immigrants and single mothers with kids that need housing. Kids running around until approximately 02.00 so if you want a good nights sleep then forget it. Hotel rooms need a good clean and overhaul. No lock on bathroom door so left to swing in the breeze. No window stay on the bathroom window so had to prop open with a shower gell. Toilet seat and lid very loose and sliding plus toilet roll holder fell out of the wall when unravelling toilet roll.Room itself had greasy headmarks on the opening windows, stains running down the wall that haven't been wiped away and above the headboard was a dirty wall where people have sat up on the bed with dirty or greasy hair. Door to room had wooden panels with at least 3 having cracks in them upto about 5 mil wide. There used to be a bar..... no longer there and no breakfast offered as the restaurant has been closed down. Had it not been the night before fathers day and letting my Dad down we would of quite happily drove the 120 miles back home. There were no rooms available in any other local hotels including Premier, Travelodge and Holiday inns so all in all not a good experience..... These conditions may be ok for people needing social housing funded by the tax payer but not paying guests stuck in the odd room between these people living there
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities
Spotless and good reception.
Stayed 2 nights in Oct 2025

8/10 Good

Elijah

Liked: Staff & service, property conditions & facilities
If you're looking for a standard, inexpensive room so that you can explore then this is the place!
Stayed 2 nights in Oct 2025

8/10 Good

Allan

Stayed 3 nights in Nov 2025

4/10 Poor

Helen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Myles

Stayed 1 night in Sep 2025

2/10 Terrible

Emma

Stayed 1 night in Aug 2025

8/10 Good

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hassan

Stayed 1 night in Jul 2025

6/10 Okay

neil

Stayed 3 nights in Jun 2025

6/10 Okay

neil

Stayed 3 nights in Jun 2025