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North Stafford Hotel Town Centre

3.0 star property
Travelers enjoy city living at its finest with an on-site restaurant for dining and nine versatile meeting rooms for business gatherings

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Photo gallery for North Stafford Hotel Town Centre

A hallway leading to the Winton Suite with a patterned carpet, potted plants, and a sign above the door. - North Stafford Hotel Town Centre (Stoke-on-Trent)
A reception area with a wooden reception desk, arched doorways, and a chandelier. - North Stafford Hotel Town Centre (Stoke-on-Trent)
A modern bathroom with a glass-enclosed shower, a freestanding bathtub, and a marble wall. - North Stafford Hotel Town Centre (Stoke-on-Trent)
A historic brick building with a sign for Britannia Hotels North Stafford. - North Stafford Hotel Town Centre (Stoke-on-Trent)
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains. - North Stafford Hotel Town Centre (Stoke-on-Trent)
The North Stafford Hotel Town Centre buzzes with activity around its Six Towns restaurant, serving meals from breakfast to dinner. Guests can relax at the bar or use amenities like laundry services and luggage storage. Staff members consistently earn praise for their helpfulness.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A single bed with a wooden headboard, a bedside table, and a wall-mounted light fixture.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, wooden headboards, bedside tables, and wall-mounted lamps.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room (No Windows)

A single bed with a wooden headboard, a bedside table, and a wall-mounted light fixture.

Single Room (No Windows)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (No Window)

A modern bathroom with a toilet, shower, and sink.

Double Room (No Window)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

A modern bathroom with a toilet, shower, and sink.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room (2 Adults + 1 Children)

A hotel room with two beds, a wooden wardrobe, a mirror, a radiator, and a wall-mounted light fixture.

Family Room (2 Adults + 1 Children)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room (2 Adults + 2 Children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Small Double Room

A hotel room with a bed, a desk with a chair, a television mounted on the wall, a window with curtains, and a wall-mounted lamp.

Small Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a TV, a desk, and a chair.

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Stoke-on-Trent, North Stafford Hotel Town Centre is near a train station. Kings Hall and Stoke-on-Trent Repertory Theatre are cultural highlights, and some of the area's attractions include Alton Towers and Stoke Minster. Mitchell Arts Centre and Waterworld are also worth visiting. Visit our Stoke-on-Trent travel guide
Map
Winton Square, Station Road, Stoke-on-Trent, England, ST4 2AE

What's nearby

  • Staffordshire University
    1 min walk - 0.1 miles
  • Stoke Minster
    6 min walk - 0.4 miles
  • Hanley Park
    7 min walk - 0.4 miles
  • Kings Hall
    7 min walk - 0.4 miles
  • Fenton Manor Sports Complex
    20 min walk - 1.1 miles

Getting around

  • Stoke-On-Trent Station
    1 min walk
  • Manchester Airport (MAN)
    47 min drive

Restaurants

  • Bod
    1 min walk
  • PAK Foods
    8 min walk
  • The White Star
    9 min walk
  • POTBANK café
    10 min walk
  • The Glebe
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 11.95 to 15 for adults and GBP 6.95 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Six Towns

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Business services

  • 9 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 23 and July 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 to 15.00 for adults, and GBP 6.95 to 10.00 for children
  • Self parking fee: GBP 7 per day
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is North Stafford Hotel Town Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 7 per day.

What time is check-in at North Stafford Hotel Town Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at North Stafford Hotel Town Centre?

Check-out is at 10:00 AM.

Where is North Stafford Hotel Town Centre located?

Situated in Stoke-on-Trent, this hotel is within a 10-minute walk of Staffordshire University, Hanley Park, and Stoke Minster. Kings Hall and Stoke-on-Trent Repertory Theatre are also within 15 minutes. Stoke-On-Trent Station is only a 1-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

North Stafford Hotel Town Centre Reviews

6.4

7.0

Cleanliness

7.0

Location

7.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 121 out of 900 reviews
Rating 8 - Good. 280 out of 900 reviews
Rating 6 - Okay. 238 out of 900 reviews
Rating 4 - Poor. 150 out of 900 reviews
Rating 2 - Terrible. 111 out of 900 reviews

Reviews

Verified

8/10 Good

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was relatively clean, the staff were really helpful, especially with guidance on how to access the hotel due to buss restrictions. The Tav didn't work but it wasn't a problem for the stay, but the staff tried to solve the issue but with no luck. Overall a pleasant stay.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please ignore any historical reviews about the hotel and its previous need of modernisation. The hotel has had a complete refit - in fact I was speaking to a hotel maintenance employee, he said that the floor I was staying on had quite literally had a refit the previous week! Good value for money, and literally next door to Stoke on Trent railway station (It's the old station hotel) I would not hesitate to stay there again.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Jayne

Liked: Cleanliness
Hotel has recently reopened so there’s bound to be some snagging. No bin in room or bathroom, no towel rail, part of door jarm not painted. No staff to be seen at breakfast and went to reception to ask for eggs as none left. Staff on reception were helpful and apologised. The bedding and bathroom was clean and staff told me that the hotel has been fully refurbished. The dining room and hotel has an elegant but cosy feel.
Stayed 1 night in May 2026
Verified

8/10 Good

Muhammad Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Big rooms, overall good for the price. Fantastic location. Helpful staff.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
My overall experience was fine, comfortable and staff friendly and helpful. Would stay again.
Stayed 1 night in Oct 2022
Verified

8/10 Good

David

Liked: Cleanliness, staff & service

Adequate Hotel for short stay

Perfectly fine hotel Rooms a bit on small side and beds small and lumpy wouldnt fancy staying longer then a couple of nights But for the price ok
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Robert

Disliked: Property conditions & facilities
As expected very dated hotel - but convenient for the station and cheap (if that’s what looking for).
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, room comfort
Perfectly fine for an overnight stay x
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Craig

Liked: Cleanliness, staff & service
Very thin walls was kept up most of the night with the noise from next door but staff were very nice and helpful room was ok
Stayed 1 night in Jul 2022
Verified

8/10 Good

Anh

Liked: Cleanliness, staff & service, room comfort

Great value overnight stay

I had a decent stay, clean and comfortable room, excellent service from hotel staff. Yes the hotel is worn and in need of a lick of paint and some tlc etc, but I feel this is well reflected in the price. Would stay again if I’m the area, nice breakfast. I was expecting a lot worse based on the reviews, which I didn’t find to be the case in the main.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Wenzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive stay

Positive experience and cheap. Comfy bed but there was a wedding party using the hotel that night so a bit of noise but nothing excessive.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveler

Booked through hotels.com. Arrived to find no room available
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

haseeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay on1st floor better than 2nd floor
Stayed 1 night in Sep 2022
Verified

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities

Not too bad

The staff are helpful but you need to ask for things: extra tea/coffee/milk/bubble bath/iron. The place could do with new windows but the inside downstairs is beautiful.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Tony

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly, food left a lot to be desired, rooms really tired and dated, needs complete overall. There for 2 nights for a short break, had to ask for a different room on arrival has original was terrible, cheap cheerful, guess it is what it is, not somewhere I would personally stay again.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Alison

Liked: Staff & service, room comfort
Rooms are basic and small, its ok if just want room to put your head down. Rooms could do with some basic upgrading to help make them look more modern Shower was good, very powerful but if your short there is struggle actually to climb into the bath to get under shower as side part of bath is quite wide Staff very friendly and helpful. Very central and littarly 1 min walk from train station and bus stops
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Lydia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

As expected for the price

You get what you pay for. Very overdue a refurb, very old decor. But surprisingly clean, good shower and comfy bed. Only stayed 1 night so it's all we needed. Chose for location more than anything and suited us fine.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Blake

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
for a 3 star hotel, the condition of the property seems run down, a renovation would be needed to make this place thrive, beds are well a bed, but not the best at all, night porter walking around woke us up 3 times in the night, not much sound proofing for the rooms
Stayed 1 night in Nov 2022
Verified

8/10 Good

Ketty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stoke on Trent visit

One night, impressive cleanliness, friendly reception personnel, all I needed in my room was there, neat, smart, comfortable, an iron and board provided 10/10👏 My main issue was the Wi-Fi, either week or no signal for the free one, fortunately I had my own. The small sink in the bathroom could do with a change in taps perhaps🙃 all in all my stay was a definite 9.5/10! Keep up the good work team👏👏👏👏 I will definitely come back soon.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good and cheap.We stayed only one night.We are happy about our room .We did not get the chance to meet their staff .Only we met the receptionist, he was nice and polite person.Their lift was not working it was shame.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay hear.

I am stunned about how bad this hotel was. Old, dilapidated and not clean. I should have realised, given Britannia Hotels’ reputation. But Shame on Hotels.com for listing this place.
Stayed 1 night in Oct 2022
Verified

4/10 Poor

zoe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although clean, facilities poor and very dated. Wedding music loud under room but did stop at 12.30am as told.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There were stains on the bed sheets, wallpaper on the ceiling was hanging off. The room room was grubby and smelt musty. The toilet seat was loose and the bathroom door didn’t shut properly. The only good thing was that the staff were lovely
Stayed 1 night in Sep 2022
Verified

6/10 Okay

ronnie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

North Stafford

Hotel is very run down and needs a complete overhaul. Although clean the bathroom was in terrible state even with bare earth wires on the towel rail and very cramped. The bedroom was outdated and very small to the point you couldn't open the drawers fully due to the bed. Definitely would not return here.
Stayed 2 nights in Aug 2022