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Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with a restaurant, steps from The Potteries Museum and Art Gallery

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Photo gallery for Hilton Garden Inn Stoke on Trent

Bar (on property)
Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Restaurant
Family Room, 2 Twin Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 2 Twin Beds, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, individually furnished

Twin Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA

What's nearby

  • The Potteries Museum and Art Gallery - 1 min walk - 0.1 miles
  • Regent Theatre - 4 min walk - 0.3 miles
  • Victoria Hall - 4 min walk - 0.3 miles
  • Waterworld - 17 min walk - 0.9 miles
  • Staffordshire University - 18 min walk - 1.0 mile

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪The Slamwich Club - ‬3 min walk
  • ‪Mitchell Arts Centre - ‬2 min walk
  • ‪The Sugarmill - ‬5 min walk
  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪Bottle Craft - ‬5 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel near Regent Theatre
Located close to The Potteries Museum and Art Gallery and Victoria Hall, Hilton Garden Inn Stoke on Trent provides a grocery/convenience store, a coffee shop/cafe, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • English breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • A 24-hour front desk, 3 meeting rooms, and a banquet hall
  • A front-desk safe, coworking spaces, and luggage storage
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 140 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Frequently asked questions

Is Hilton Garden Inn Stoke on Trent pet-friendly?

Yes, Hilton Garden Inn Stoke on Trent allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Stoke on Trent?

Self parking is available for GBP 9.00 per night.

What time is check-in at Hilton Garden Inn Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Stoke on Trent?

Check-out is at 11:00 AM.

Where is Hilton Garden Inn Stoke on Trent located?

Located in the heart of Stoke-on-Trent, this hotel is within a 5-minute walk of The Potteries Museum and Art Gallery and Regent Theatre. Victoria Hall and Waterworld are also within 1 mi (2 km). Stoke-On-Trent Station is 23 minutes by foot.

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Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 522 reviews
Rating 8 - Good. 128 out of 522 reviews
Rating 6 - Okay. 38 out of 522 reviews
Rating 4 - Poor. 15 out of 522 reviews
Rating 2 - Terrible. 20 out of 522 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Iman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Ive stayed a few times and will keep coming back.
Stayed 1 night in Mar 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from check in to checkout Great staff and lovely breakfasts
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new and well presented hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Feb 2025

6/10 Okay

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Some very good staff but also some that didn’t seem to want to be here
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good rooms with excellent beds and bedding. The dining menu was limited and quality of food was not as good as one would expect. The car park is across the road which is not ideal
Stayed 1 night in May 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel and fab staff!!!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very polite service in the restaurant excellent. Id definitely recommend it.
Stayed 1 night in Mar 2025

8/10 Good

Lynette

Lovely stay while visiting relatives Will definitely use again
Stayed 1 night in Dec 2024

10/10 Excellent

Chariz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check - in 5 star on Cleanliness of the room and public areas. Breakfast is good too. my kids enjoyed the make your own waffle. we had a fantastic stay
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering I was there for two nights, I feel like I could have stayed there longer. I would definitely stay there again
Stayed 2 nights in Feb 2025

6/10 Okay

Issam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff member was horrendous, there was not enough tables at breakfast so we were told to wait then groups the same size of ours were seated first. Looks like none of the staff wanted to be there
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

Stayed here before going to Alton Towers and it was perfect
Stayed 1 night in Nov 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms and friendly staff, Great place to stay if you’re in the area
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spotlessly clean and great room facilities such as tea tray, ironing board and iron in room. Hairdryer and lovely Crabtree & Evelyn bath products. Slight minus points were tv stations very limited, we did not venture out at night. Saw two guests and their children come down stairs for breakfast in their pyjamas..not hygienic and should have been stopped when guests were waiting to be seated for breakfast. Other than that, really enjoyed the two nights there whilst visiting my son at uni which is just a few miles from this hotel so convenient for me. Would definitely return there.
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always happy to stay here

Great stay as always at this hotel, friendly staff, great service and comfortable rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location and amazing food.
Stayed 1 night in Aug 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Booking and follow-up contact was excellent. Modern, clean and welcoming. Very pleasant staff. The food we had was good with the exception of the croissant on 1 morning which weren't as flaky as expected.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, quiet, excellent breakfast - one of the best hotel buffet cooked offerings I've had, and I've had a lot!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot.

It was a perfect stay! Our room was spacious and very comfortable and clean. The hotel restaurant was excellent, as we had a quick lunch there in between activities. The staff at the front desk and restaurant were so kind and chatted with us about the area and our trip and gave recommendations when asked. We would definitely book here again if returning to the area. Thank you!
Stayed 2 nights in Jan 2025